7 jobs found in Romsey

Technical support - 2nd line - Temporary Location :Eastleigh / Southampton (Hybrid) Hours: Rotating shift pattern: 4 days on / 4 days off Coverage Monday to Sunday, 06:00 - 23:00 Current shifts: 7:00am - 7:00pm 8:00am - 8:00pm 9:00am - 9:00pm Duration: This is an ongoing position Salary:£27000- pro rata   Dynamite Recruitment is supporting , a global leader in technology solutions, is looking for a Customer Support Analyst / 2nd Line technical support to join their team on a temporary basis.   This is an immediate start opportunity for someone with strong technical support skills @ 2nd line who thrives in a fast-paced, customer-focused environment.   You will provide second-line support for the client's POS software, managing cases from initial contact through resolution, troubleshooting issues, and delivering a world-class customer experience. Key Responsibilities Respond to customer queries via calls, emails, and web portal Investigate and resolve...

Customer Service Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Porton Down, Salisbury, SP4 0JQ Hours: 35 hours per week, Monday to Friday, between 7am - 7pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service...

Customer Service Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Portsdown West, Fareham, PO17 6AD Hours: 35 hours per week, Monday to Friday, between 7am - 7pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service...

Frontline Advisor Portsmouth Temp - Part Time £13.00ph ** MUST HAVE ENHANCED DBS** Are you passionate about helping people and making a real difference in your community? Do you have excellent communication skills and enjoy problem-solving? If so, we’d love to hear from you! As a Frontline Advisor you’ll be the first point of contact for individuals seeking support with a wide range of issues — from housing and employment to benefits, debt, Employment and consumer rights. You’ll listen, provide accurate information, and empower people to make informed decisions. What you’ll be doing: * Providing clear, practical, and confidential advice to clients via phone, email, and face-to-face. * Identifying key issues and offering guidance or signposting to relevant services. * Keeping accurate case notes and ensuring clients receive a consistent, high-quality service. * Working collaboratively as part of a supportive and passionate team. What I'm looking for: *...

Customer Service Administrator £12.73 per hour + holiday Corsham, Wiltshire 6 week Temporary Assignment Do you have previous customer service experience? Are you immediately available? If the answer is YES, then this could be the temporary position you have been looking for! Working in partnership with my client, we are looking to recruit a proficient and engaging Customer Service Administrator to join their growing team in Corsham. You will be the main point of contact for customers ensuring a first-class service is provided at all times. Duties: Contacting customers to arrange deliveries Resolve customer queries via telephone and email Liaise with 3rd party logistics Schedule appointments Update and maintain electronic records and documentation Liaise with outside organisations Ensure all documentation is accurate and correct General administration Person Specification: Previous customer service experience is essential Excellent communication and organisational skills...

Customer Service Advisors Join Our Growing Team Our client is expanding and are looking for driven, confident Customer Service Advisors to join their busy, friendly team. You'll handle both incoming and outgoing calls to existing customers, always delivering great service and a positive experience. What you'll be doing: Taking inbound calls and processing customer orders Making outbound calls to offer products or support services Handling questions on deliveries, products and general queries Upselling where appropriate Taking ownership of issues and seeing them through Working towards clear performance goals Managing workloads in a fast‑paced environmentWhat we're looking for: Someone who learns quickly, takes initiative and looks for continuous improvement A team player who can think beyond their own workload Strong organisation and time‑management skills Confident communicator-both on the phone and in writing Comfortable using computers and telecommunications systemsBonus...

Do you have strong communication and client relation skills? Would you consider yourself to be organised and great with following processes? If so, we are currently looking for a Customer Contact Specialist to support within a small team for a global medical device company. You would be providing Customer support to ensure all needs are met and resolutions reached efficiently and effectively. Duties and Responsibilities: Managing customer queries via multiple communication channels Organising service bookings for occupational health services Coordination of clinics, managing schedules, and appointments Liaising with suppliers to ensure clinics run successfully Administrative support Role details: Job Title: Customer Contact Specialist Work Location: Abingdon Contract Type: 12 months Start Date: ASAP Salary: £29,250 per annum Hours: 9AM - 5PM (Mon - Fri) Person Specification: Experience within customer service, preferably in appointment scheduling or support Strong...