11 jobs found in Tidworth

This Temporary Customer Service role in Southampton offers an exciting opportunity to support a busy yet friendly service line. The role involves assisting customers with their queries and ensuring smooth communication and service delivery. Client Details The employer is a well-established organisation, they are committed to delivering high-quality products and services while maintaining a professional and efficient working environment. Description Respond to customer enquiries via phone, email, and other communication channels in a timely manner. Provide accurate information about products and services to customers. Maintain and update customer records in the company database. Coordinate with internal departments to resolve customer issues efficiently. Process customer orders and ensure timely delivery. Handle complaints professionally and escalate when necessary. Support the team with administrative tasks as required. Ensure compliance with company policies and service...

Contract IT Service Desk Engineer Duration: 3 months IR35 Status: Small Company Exemption Location: Fully remote working, Basingstoke office if hybrid working is preferred Our client is seeking Contract IT Support Engineer to support a Microsoft-focused MSP delivering primarily BAU support and assist with cloud project work. You'll provide day-to-day IT support while contributing to Microsoft 365 migrations and modern workplace deployments. Working in a small team, you'll take ownership of tickets, ensuring timely resolution and excellent customer service. Key Responsibilities 1st/2nd line support via phone and email Manage tickets in line with SLAs Support Microsoft 365 environments Maintain backups, monitoring, and endpoint security Assist with onboarding and basic infrastructure upgradesKey Skills 3+ years IT support experience (MSP preferred) Strong Microsoft 365 admin experience Windows server admin Windows 10/11 Knowledge of SharePoint/Intune Basic networking knowledge...

Pertemps are currently recruiting for a Part Time Customer Service Administrator to join a leading Logistics company in their Head office based in Chineham, Basingstoke. This is a temporary ongoing position. This position is working Friday, Saturday, Sunday, Monday, 2.30pm – 9pm Responsibilities as a Customer Service Administrator: Answering telephone calls and emails Logging queries on the companies CRM system Dealing with any live issues and investigating discrepancies Completing KPI trackers and performance reports Collate information and update business system Chase internal teams to find query resolutions Building and maintaining solid relationships with depots and customers Requirements for this position: Previous experience in a customer facing role Confident speaking over the phone Analytical working approach Experience and knowledge of Microsoft packages The Role: £12.71 per hour  Working 4 days per week, Friday to Monday 2.30pm – 9pm Temp to permanent position If you...

We're recruiting a proactive and customer-focused Resident Access Officer to join a busy housing team. This is an excellent opportunity for someone with strong administrative and customer service skills who's passionate about supporting residents and delivering excellent frontline housing services. You'll play a key role in ensuring residents receive a seamless, high-quality service - acting as the first point of contact for housing enquiries, providing administrative and project support, and helping customers access the right advice and assistance as quickly as possible. The Role ·Deliver a responsive and professional telephone and email service for residents and customers, ensuring queries are resolved quickly and effectively. ·Provide accurate information on housing services, including tenancy, allocations, rent, and temporary accommodation matters. ·Support residents to self-serve online and promote digital engagement where possible. ·Manage and monitor team inboxes,...

Service Desk Analyst - DV Cleared + DV Cleared role + £400 per day Inside + Onsite role - Bath based Key Skills: + Experienced Service Desk + DV Cleared The Role: We are seeking an experienced Senior Service Desk Analyst to provide advanced technical support, mentor junior team members, and help drive continual service improvement across the IT support function. This role serves as a key escalation point for complex incidents, ensures high-quality customer service, and contributes to the stability and performance of end-user technology services. The ideal candidate combines strong technical troubleshooting skills with leadership ability, customer focus, and a solid understanding of IT service management best practices. Key Duties and Responsibilities Provide 1st line support where required, supporting customers users with first time fixes and account creations Assist with configuration and development of ITSM tools such as Jira Service Management, Remedy, and chat...

Customer Service Advisor Reading (Hybrid: 2-3 days office-based) £14.79 p/h PAYE 6‑month contract Start date: ASAPAre you a confident communicator with a passion for delivering outstanding customer service? We're seeking four Customer Service Advisors to join our client's busy Unbilled team, playing a key role in resolving customer billing issues and ensuring a smooth customer experience. This is an excellent opportunity for someone with call centre or fast‑paced customer service experience, who thrives on problem solving and getting things right first time. Experience in utilities or energy is desirable but not essential. What You'll Be Doing As part of the Unbilled team, you will support both customers and internal colleagues to ensure billing accuracy and timely resolutions. Your responsibilities will include: Investigating and resolving billing discrepancies, ensuring data accuracy and alignment with internal reporting. Acting as the internal point of contact for...

Customer Service Executive  Near Witney | Full-Time | OX29 | Area Temporary - Potential to Become Permanent We are recruiting on behalf of a growing international manufacturer within the safety products sector who are looking for a professional and proactive Customer Service Executive to join their busy team. This is a temporary position with strong potential to become permanent. The Role You will deliver excellent customer service while processing orders accurately and efficiently. The role involves managing customer enquiries, providing product information, resolving issues professionally, liaising with internal teams, and supporting new product promotions. There is genuine scope to progress into an internal sales role. About You - Friendly and professional communicator - Strong attention to detail - Proactive and solutions-focused - Confident handling customer enquiries and complaints - Competent in Microsoft Office - Team player able to work independently If you...

Customer Service Advisor £13.41 Monday to Friday 9am-5pm Office-based in Bradley Stoke (BS32) We are currently recruiting for a number of Customer Service Advisors to work for the RAC. RAC is the UK’s leading name in the motor breakdown industry and are currently looking to add a number of advisors to their team. With an iconic office perfectly located next to the motorway and with strong public transport links to the City Centre, this role is ideal for both private vehicle owners and public transport users. Role -Handling both inbound calls -Taking payments over the phone -Processing orders -Answering various questions and queries Requirements To be successful in this role, you will need to be an outgoing individual who has a passion for providing high levels of customer service and the ability to build rapport with new customers. You will have exceptional communication skills and an ability to retain product information provided through extensive training. -Exception...

Collections Officer – Bristol *must have driving license and own vehicle* Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. You must provide three days per week that you are...

We are seeking dedicated and proactive temporary Customer Advisors to help create an efficient and effective, friendly and courteous day to day customer service/order processing department based in Guildford. Due to the location of this client, you must be able to drive and have use of a car. This role is temporary with a view to go permanent! Key responsibilities include: Accurately processing orders in the system Handling queries, enquiries and complaints Completing orders and processing in a timely manner Build relationships with customers over the phoneSkills: Excellent communication skills are required to interact with internal staff and service users Must be able to work off their own initiative as well as part of a team Computer Literate with a good working knowledge of Word and Excel Excellent telephone manner Excellent organisational skills with a good eye for detail Previous experience within a busy Customer service department or Administrative role Previous...

Your new company You'll be joining an organisation to help to deliver a large‑scale rollout of new security software. The environment is professional, regulated, and people‑focused, with a strong emphasis on care, respect, and high standards. Your new role As a 1st Line Support Engineer, you'll play a key role in supporting an Imprivata security software rollout across their network of care homes. Working as part of a small team, you'll provide 1st line support via a ticketing system and assist field engineers with on‑site installations. The role is split between the Windsor base and care home sites, supporting desktop builds, system deployments, and desk‑side setups. You'll help prepare and configure hardware, support Windows and Microsoft 365 environments, and assist engineers during installation phases. This is contract role initially for three months, with the potential to extend. What you'll need to succeed Basic to junior‑level experience in a 1st Line Support / Service...