2 jobs found in Woodbridge

Customer Service Advisor Do you love working with customers? Are you confident on the phone and in person? We are seeking a reliable and customer-focused Customer Service Administrator to manage high volumes of inbound communications for our client based in Haverhill on a 3-month contract. This role is primarily responsible for answering calls and live chats, handling general enquiries, accurately recording information, and passing messages to the appropriate team members. The ideal candidate will be comfortable multitasking in a fast-paced environment and have strong note-taking and customer service skills. * Monday to Friday (including some Saturday's on a rota basis) * 09:00 to 1700 * £12.82-£13.00 per hour Key Responsibilities as a Customer Service Advisor: * Answer and manage large volumes of inbound telephone calls daily * Respond to live chat enquiries in a timely and professional manner * Handle general customer enquiries and provide accurate information *...

Housing Admin Support Officer Please note that this is a site-based role for 3 days per week. Due to the office location, access to a car is preferred. About the Role We are looking to recruit a full-time temporary Housing Admin Support Officer to join a small, dedicated team delivering a customer-focused service within the Housing Options and Homelessness team. Previous experience in a customer-facing role is essential, while experience within a housing or homelessness environment would be advantageous. Key Responsibilities * Deliver a high-quality, customer-focused service to both internal and external stakeholders, supporting the Housing Options team in identifying and processing appropriate solutions for customers experiencing homelessness or housing difficulties. * Act as a first point of contact for customers, providing advice, support, and guidance where appropriate. * Support the Housing Options service in fulfilling the Council’s statutory responsibilities...