13 building services manager jobs found

Adecco are recruiting on behalf of a London Local Authority for a Customer Insight Specialist to join the Housing Needs & Homelessness service. This is an exciting opportunity for an experienced complaints professional to make a real impact by managing Stage 1 complaints, identifying service improvements, and ensuring customer feedback drives positive change across front-line housing services. Working closely with operational teams, managers and key stakeholders, you will ensure complaints are investigated thoroughly, resolved effectively and used as a catalyst for continuous improvement. Customer Insight Specialist - Housing Need & Homelessness Croydon Council Full Time - Monday to Friday, 36 hours per week Fixed Term Contract currently to March 2027 with potential extension Hybrid Working - office is based in Croydon however attendance is flexible (key meetings / occasional in office days) £42,060 per annum The Role As a Customer Insight Specialist, you will:...

Job Title: Customer Service Representative Location: Chelmsford Remuneration: £12.71 per hour Contract Details: Temporary, with potential for permanent placement IMMEDIATE START AVAILABLE Responsibilities: Engage with customers at the trade counter, providing top-notch service with a smile! Keep up-to-date with our product portfolio, promotions, and training - your knowledge is key! Build strong relationships with colleagues, customers, and suppliers through effective communication. Handle customer requests, orders, and complaints swiftly to ensure satisfaction. Prepare the trade counter and customer area, keeping it stocked, clean, and welcoming. Raise competitive sales quotations and follow up to finalise orders. Source and order non-stock items promptly from within the organisation. Maintain accurate stock levels and participate in stock takes. Manage returned products in accordance with warranty policies. Keep branch administration organised - files, customer records, and...

Join Our Client South Gloucestershire Council's Team as an ICT Helpdesk Technician! Are you passionate about technology and eager to make a difference in the public services sector? Do you thrive in a dynamic environment where you can support and empower others? If so, we have an exciting opportunity for you! Position: ICT Helpdesk Technician Location: Yate Contract Type: Temporary Working Pattern: Full Time Hourly Rate: £16.62 As an ICT Helpdesk Technician, you will play a crucial role in providing technical support to their education customers. This is a customer-facing position where your ability to deliver excellent service will shine! You will be working in a fast-paced environment, adapting to the rapid changes in ICT administration and curriculum settings. What You'll Do: Provide first-line remote support via telephone and remote tools, following established processes. Handle service desk inquiries with professionalism and efficiency. Conduct site visits when necessary...

As a Customer Service Coordinator you will provide first class service to our customers and retail partners within a highly regulated FCA environment. We are looking for a strong team player who thrives on providing exceptional customer service. You will be able to multitask and be adept at working in a busy environment. A resilient individual, who enjoys building relationships and takes pride in completing tasks to a high standard. This is a hybrid role, requiring 3 days a week on-site in Bracknell. Previous inbound and outbound customer service is required, as is a strong telephone manner and a pro-active approach. You will ideally have worked within an FCA compliant environment before. This is a long-term contract role but suitable applicants will be available at short notice. Main Responsibilities: Handle inbound and outbound calls from customers to an exceptional standard. Address queries related to the finance application process. Assist customers with the completion...

Exciting NEW Role Available! First Line Customer Support Based in Wolverhampton £13.45 per hour Full Time Rota Basis - Working hours between 5:00am and 11:00pm Temporary to permanent Our client is currently recruiting for a First Line Customer Support Advisor to join their growing company based in Wolverhampton. This is a fantastic opportunity to join an incredibly successful business that offers progression opportunities AND flexibility with hybrid working. If you have customer service experience, this role could be for you! Role Summary Acting as the first point of contact to both internal and external customers. Managing incoming telephone calls/queries to client SLA standards. Managing outgoing telephone calls/queries. Managing customer e-mails to company quality standards. Logging incoming calls and emails into incident ticketing tool. Provide initial assessment of all incidents/requests, attempt to resolve, and/or refer to other support areas. Maintain high level of...

Credit Controller Ripon (with occasional travel to Stockton) | Temporary to Permanent | Immediate Start Available Love the chase, enjoy building relationships, and thrive on turning overdue invoices into paid accounts? We're working with a successful and growing business that is looking for an experienced Credit Controller to join their finance team on a temporary-to-permanent basis. This is an excellent opportunity for someone who enjoys a fast-paced environment, takes pride in delivering exceptional customer service, and can confidently manage cash collection whilst maintaining strong client relationships.This is more than just a collections role. You'll become a valued part of the finance team, helping to protect cash flow, reduce aged debt, and build positive relationships with customers across the business. The Opportunity As Credit Controller, you will play a key role in supporting the organisation's cash flow objectives while delivering a first-class customer...

Join Our Client South Gloucestershire Council's Team as an ICT Helpdesk Technician! Are you passionate about technology and eager to make a difference in the public services sector? Do you thrive in a dynamic environment where you can support and empower others? If so, we have an exciting opportunity for you! Position: ICT Helpdesk Technician Location: Yate Contract Type: Temporary Working Pattern: Full Time Hourly Rate: £16.62 As an ICT Helpdesk Technician, you will play a crucial role in providing technical support to their education customers. This is a customer-facing position where your ability to deliver excellent service will shine! You will be working in a fast-paced environment, adapting to the rapid changes in ICT administration and curriculum settings. What You'll Do: Provide first-line remote support via telephone and remote tools, following established processes. Handle service desk inquiries with professionalism and efficiency. Conduct site visits when necessary...

Telemarketing Executive (Temp to Perm) About the Role We're working with a fast-growing business that's looking for a confident and motivated Telemarketing Executive to join their team on a temporary-to-permanent basis. This role involves making outbound calls on behalf of a range of clients, starting meaningful conversations, understanding customer needs, and generating high-quality sales leads. It's ideal for someone who enjoys speaking to people, building rapport, and working in a lively, fast-paced office environment. What You'll Be Doing Making outbound calls using clear briefs and call guides Having natural, engaging conversations and building rapport Identifying customer needs and qualifying sales leads Accurately logging call outcomes within the CRM system Working closely with Campaign Managers to deliver successful campaigns Keeping up to date with client services and campaign objectives Providing clear, accurate reporting on activity and outcomeWhat We're Looking...

Appointment Setter- Hybrid Role Based- Solihull Hours- 25 hours per week  Salary- £12.71 with bonus incentives for over achieving  Temp-Perm About the role: Our client is looking for a motivated and customer-focused Outbound Appointment Setter to join the team. In this role, you'll contact warm leads who have previously expressed an interest in hearing care, building rapport with customers, understanding their needs, and booking appointments for free hearing assessments. Key Responsibilities Contact warm leads by telephone to discuss their hearing care enquiries. Build trust and rapport quickly to create positive customer experiences. Identify customer needs through effective questioning and active listening. Confidently overcome objections and encourage customers to book a free hearing assessment. Accurately record all customer interactions using CRM systems. Meet agreed productivity, quality and compliance standards. Deliver professional, empathetic customer service...

Customer Service Operator Red Recruitment is recruiting a Customer Service Operator for our client on a full-time, four-month fixed-term contract. This is a remote position with a start date of 3rd August. This role is perfect for someone with an empathetic and attentive approach who is passionate about supporting the community. You will join a small, experienced Customer Services team, making anniversary calls, validating data and building positive relationships with customers, including vulnerable individuals. Benefits and Package for Customer Services Operator: Salary: £12.81 per hour Hours: 37.5 hours per week - 5 days per week, between 8am and 8pm, Monday to Sunday Contract: Full-time, 4-month fixed-term contract Location: Remote Start Date: 3rd August (Apply online only) hours of annual leave, increasing to 231 hours with length of service (pro rata) Discounts on groceries, shopping, holidays, insurance, days out, restaurants and more 24/7 employee assistance...

An exciting opportunity has arisen for a Customer Account Executive to join the team on a 12-month maternity cover contract. This role is ideal for a customer-focused individual who enjoys building strong client relationships, solving problems and delivering excellent service in a fast-paced environment. The successful candidate will be responsible for managing a portfolio of clients, acting as a key point of contact and ensuring customer requirements are fulfilled accurately. Key Responsibilities: * Develop and maintain strong relationships with assigned clients. * Manage customer orders, ensuring requirements are met accurately and on time. * Communicate proactively with clients to manage expectations and provide updates. * Investigate and resolve customer queries and complaints through to completion. * Collaborate with internal departments to deliver service excellence and meet agreed service levels. * Support service improvement initiatives through data...

Job Title: Billings & Collections Specialist (Temporary Contract – Immediate Start) Location: Remote Salary: £29,000 annual equivalent (£15/hour) Overview A global organisation is seeking an experienced Billings & Collections Specialist to join its finance team on a temporary contract basis with an immediate start required. This role is responsible for managing the end-to-end billing and collections cycle across a diverse customer base, including both B2B and B2C channels. The successful candidate will play a key role in ensuring accurate invoicing, timely cash collection, and maintaining a healthy accounts receivable ledger in a fast-paced, international environment. This position is ideal for a proactive, detail-oriented finance professional who is comfortable handling high volumes of transactions and working independently in a remote setting. Key Responsibilities Billing & Invoicing Prepare and issue invoices for customers across multiple service lines in...

We are looking to recruit a Council Tax Officer to join our Revenues service and support the effective administration of Council Tax on a remote basis. This role is ideal for someone with experience working in a local authority environment and strong working knowledge of Northgate (NEC) Revenues systems. The Role You will be responsible for the day-to-day administration of Council Tax accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role involves working closely with colleagues across Revenues and Customer Services to support billing, collection and recovery activity. Key Responsibilities * Administer Council Tax accounts, including new accounts, amendments and closures * Process discounts, exemptions, reductions and changes of circumstances * Issue bills, reminders and notices in line with legislation and council procedures * Undertake recovery action, including reminders, summonses and...