May 07, 2026
Your new company
Hays are currently recruiting a Customer Service Administrator to join a busy and customer‑focused team on a temporary basis for a minimum of 8 weeks. This role involves high‑volume phone‑based customer service alongside accurate processing of claims, making it ideal for someone confident, organised, and comfortable working in a fast‑paced environment.
Your new role
Key Responsibilities
Handling inbound customer calls and emails professionally and efficiently
Responding to customer queries regarding claims and processes
Accurately processing claims and updating internal systems
Gathering and verifying information to support claims assessment
Maintaining clear and accurate records in line with procedures
Managing workloads effectively while meeting deadlines and service levels
Providing a high standard of customer care at all timesWhat you'll need to succeed
Previous experience in a customer service, call‑handling, or administrative role
Confident and...
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CV-Library
Manchester, Greater Manchester
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