4 complex care assistant jobs found

Job Title: Customer Service Representative Location: Edinburgh City Centre Pay Rate: £14.02p/hr Hours: Monday - Friday, 7 hour shifts between 8am-6pm. Hybrid Working: 3 days per week home working after training Contract Type: Temporary - 12 months. Start Date: January 2026 Are you ready for a new opportunity this New Year? Lloyds are recruiting now for Customer Service roles supporting the UK's largest Banking Group. As a Customer Service Representative, you'll be handling complex enquiries mainly by phone. You'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them. An 8 week training programme will teach you all you need to know about the wide range of products and services you will support customers. From there you will have the freedom to work 3 days a week from home, with ongoing support and development to allow you develop in your role. As part of the IP&I team, you will be providing customers with...

Service Charge Analyst Location: Sittingbourne Salary: £21 to £22 per hour Contract Type: Temporary - ongoing Hours: 35 per week Social Housing Experience needed Daniel Owen are proud to be representing a well-known client based in the Sittingbourne, Kent area who are looking for a highly skilled Service Charge Analyst to join their team. What you'll be doing - Service Charge Analyst Providing responsive internal customer service and supporting all central aspects of service charge delivery in line with KPIs. Compiling and analysing reporting information to support the wider service charge team. Supporting the calculation and allocation of service chargeable expenditure, including preparing and loading data into various systems to ensure accurate charging. Identifying opportunities to increase efficiency by optimising and automating data workflows. Monitoring and auditing data quality to support validation and cleansing. Producing key performance statistics and metrics to...

1st Line Support Technician Norwich | £14 per hour Full-Time | 3-Month Contract (January - March) Start Date: Early January We are supporting an established organisation in Norwich seeking a proactive and customer-focused 1st Line Support Technician to join their IT Service Desk on a 3-month contract, running from January through to the end of March. This is an excellent opportunity for someone with strong technical troubleshooting skills who enjoys helping users and resolving issues efficiently. The Role As a 1st Line Support Technician, you will be responsible for: Acting as the first point of contact for IT-related queries via phone, email, and ticketing systems Providing technical support for hardware, software, user accounts, and network access Logging, prioritising, and resolving incidents in line with SLAs Escalating more complex issues to 2nd Line or specialist teams Assisting with laptop/desktop setup, password resets, and general system troubleshooting Delivering...

We're recruiting an experienced and customer-focused Resident Access Adviser to join a busy Resident Access Team. This is an excellent opportunity for a professional with strong communication skills, a passion for customer service, and experience handling enquiries across multiple channels. You'll play a key role as the first point of contact for residents, providing advice, resolving enquiries, processing requests, and signposting customers to the correct services. Working across phone, face-to-face, email, web, and digital channels, you'll help ensure a seamless resident experience while supporting the council's commitment to customer excellence and digital transformation. The role will predominantly be remote working with occasional travel to officer for meetings. The Role ·Act as the first point of contact for residents, dealing with enquiries across a wide range of services including Parking, Waste, Council Tax, Benefits, Housing, Planning, Licensing, Environmental...