26 contract manager jobs found

We're excited to be recruiting for a French speaking Customer service position for our Global client based in Ashford. If you're fluent in French and enjoy assisting customers through phone, email, and chat, ensuring a memorable experience every time, then we have the ideal opportunity for you. Perhaps you have friends who speak French who could join the team and train with you at the same time? This role offers the opportunity to help others, thrive in a collaborative environment and the opportunity to develop your career too. Please find all the details below: Job title: French speaking Customer Service Executive Location: Ashford, Kent Hybrid: Yes, with free on-site parking for your convenience Salary: £27,000 Duration: 12 months fixed term contract Start date: Immediate or our client can wait if you require 4 weeks notice Hours: Monday - Friday 7:30am - 4pm (45 minutes for lunch) Annual leave: 25 days + Bank holidays Development opportunities: To grow your skills...

Customer Service Advisor Edinburgh - Lasswade £23,500 6 month fixed term contract Full time Due to some exciting growth, our ecommerce client is looking for talented customer service advisors to join their business. Duties: - Provide knowledgeable answers to customer phone and e-mail inquiries regarding products and brand - Assist clients on order-on-line - Deal with orders in the back office and liaise with logistics - Follow-up on orders and liaise with customers, retail, repair services, buyers, etc - Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry - Manage ongoing customer relationships utilizing our CRM tools - Develop collaborative, positive working relationships with staff at our traditional boutiques - Assist customers with after-sales service issues - Be a primary contact for customer inquiries about our products and brand. - Able to communicate concisely our company policies to client - Maintain...

Job Title: Customer Service Assistant Location: Mildenhall Salary: £26,000.00-£28,000.00 per year Job Overview We are seeking a dedicated Customer Service Representative to join our client's team. This role involves engaging with customers via various communication channels, providing exceptional service, and supporting the organisation's reputation for excellence. The ideal candidate will possess strong communication skills, be organised, and capable of handling multiple tasks efficiently. Responsibilities Respond promptly and professionally to customer enquiries via phone, email, and live chat Provide accurate information regarding products and services, ensuring customer satisfaction Record customer interactions and update relevant data entry systems with precise details Identify opportunities for up-selling additional products or services to maximise sales potential Assist customers with troubleshooting issues and resolving complaints effectively Maintain a positive attitude...

Are you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments and enjoy solving problems? Are you eager to join a dynamic team where your skills can truly make a difference? We are currently looking for a Customer Service Representative to join our exciting and busy team in Westerham (Kent, England). Are you ready to be part of a company that values dedication, quality, and innovation? This is your chance to step into a rewarding role where your efforts are recognised and celebrated! Hours of Work: Full-time, fixed-term role, until 31 January 2027. As a Customer Service Representative, your main responsibilities will include providing technical support and expert advice to our customers, handling enquiries via email and telephone, diagnosing faults, scheduling service visits, and ensuring our customers receive an outstanding experience from start to finish. You will work within our vibrant call centre and play a vital role in...

Are you confident communicating with customers, identifying opportunities, and supporting commercial teams in a fast-paced environment? Job Title: Customer Service Advisor Location: Haverhill Salary: £13.49 p/h to start Hours: Monday - Friday 8:30am-5:00pm Contract Type: Full time, Temp on-going (perm for the right person) Our client based in Haverhill, Suffolk is seeking a Customer Service Advisor to join their team. As the Customer Service Advisor your duties will include: * Manage incoming enquiries, ensuring they are accurately routed to the appropriate teams to support timely resolution and maximise sales opportunities. * Maintain accurate customer records * Generate and qualify leads using external databases and technical enquiries * Support the team with communications, including new products & market research. An ideal candidate for the Customer Service Advisor will have: * Confident making outgoing calls. * Possess an excellent telephone...

Customer Service Advisor Telford Temporary for 3 months possibly longer £12.30 per hour Monday-Friday 8:30am-5pm, 37.5 hours per week Our well-established client in Telford is looking for a Customer Service Advisor to join their team on a temporary basis. The role is anticipated to last for 3 months and possibly longer for the right candidate. The role will be based in a clean modern office environment within a friendly and supportive team. Responsibilities and duties will include, but not limited to: * Handle incoming customer calls and provide clear, professional assistance * Book and manage appointments related to customer enquiries and service needs * Complete any invoice‑related administrative tasks * Respond to customer enquiries in writing, ensuring timely and helpful communication * Represent the company positively by using strong product knowledge to build trust and enhance customer experience * Maintain accurate and up‑to‑date customer records *...

Customer Service Advisor £14.00 per hour Monday to Friday, 9:00am – 5:30pm Office-based, must drive Free on-site parking We’re on the lookout for a Customer Service Advisor to join one of our most exciting client a vibrant, friendly business that creates and sells merchandise for some of the biggest and most iconic brands. This is a well-known name, celebrated for their innovation, creativity, and fresh approach. You’ll be joining a genuinely lovely team who are passionate about what they do and proud of the brand they represent. Key Responsibilities For A Customer Service Advisor * Handling a of inbound and outbound telephone calls * Responding to customer enquiries via email * Providing accurate product and service information * Resolving queries in a professional and timely manner * Updating internal systems and records * Supporting the wider office and customer service team What We’re Looking For In A Customer Service Advisor: * Previous office-based experience...

Exciting Temporary Opportunity - Outbound Engagement Officer £13.00 per hour | 2‑month temp contract | Mon-Fri, 10am-4pm (25 hours per week) Looking for a meaningful role where every conversation makes a difference? This is a fantastic opportunity to join a well‑known charity and support their amazing community of fundraisers taking part in walks, runs and challenge events throughout the year. What You'll Be Doing You'll be making up to 50 warm outbound calls per day to individuals who are already supporting the charity. These aren't cold calls - supporters will be expecting to hear from you. Your role is to welcome them, check in on their fundraising progress, offer guidance, and make sure they feel supported every step of the way. You'll also update information on the charity's database, so strong computer skills and attention to detail are essential. Full training on their systems (including Dynamics) will be provided. What We're Looking For Essential: Confident, friendly...

Customer Service – Temporary £12.21 per hour Trafford Park Immediate Start Great opportunity to join this well-established business due to busy period / workloads we are seeking a Customer Service Coordinator to join their team. The role will be working on a hybrid basis after the initial training. This is full time hours working 7am – 4pm (Monday – Friday) Key Responsibilities for Customer Service Coordinator job; * Provide first class customer service at all times * Contacting customers over the phone to confirm deliveries and collections * Ensure all part returns are actioned with the SLA agreed * Ensure each failed delivery or collection has at least one out bound call direct to the customer to determine what the issue was * Contact the customer and provide and update * Adherence to all company policies and procedures. Key Skills required for Customer Service Coordinator job; * Experience within customer service. * Excellent all-round communication...

The Customer Service Advisor role involves assisting customers with their queries and ensuring a high level of satisfaction. This temporary position requires excellent communication skills and a focus on delivering exceptional service. Client Details The employer is a reputable organisation in their industry, known for its commitment to providing quality services. They value customer satisfaction and strive to maintain a supportive environment for their employees. Description Respond promptly to customer inquiries via phone, email, or in person. Provide accurate information about services to customers. Handle customer complaints professionally and escalate when necessary. Ensure customer records are updated and maintained accurately. Collaborate with team members to improve overall service quality. Profile A successful Customer Service Advisor should have: Previous experience in a customer service role. Strong communication and interpersonal skills. Ability to handle...

Customer Service Retention Specialist (Complaints) Certain Advantage is hiring for a Customer Service Retention Specialist (Complaints) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing complaints team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Complaint Logging Accurately log all customer complaints and concerns ensuring escalation Follow up and resolution as needed. Handling and organising complaint information through different channels and systems. Actively follow up any complaints to ensure...

Customer Service Retention Specialist (Complaints) Certain Advantage is hiring for a Customer Service Retention Specialist (Complaints) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing complaints team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Complaint Logging Accurately log all customer complaints and concerns ensuring escalation Follow up and resolution as needed. Handling and organising complaint information through different channels and systems. Actively follow up any complaints to ensure...

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth...

We are looking to recruit a Council Tax Officer to join our Revenues service and support the effective administration of Council Tax on a remote basis. This role is ideal for someone with experience working in a local authority environment and strong working knowledge of Northgate (NEC) Revenues systems. The Role You will be responsible for the day-to-day administration of Council Tax accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role involves working closely with colleagues across Revenues and Customer Services to support billing, collection and recovery activity. Key Responsibilities * Administer Council Tax accounts, including new accounts, amendments and closures * Process discounts, exemptions, reductions and changes of circumstances * Issue bills, reminders and notices in line with legislation and council procedures * Undertake recovery action, including reminders, summonses and...

Junior Travel Agent Kickstart Your Career in the Travel Industry Do you have a passion for travel and helping people plan their holidays? Want to work for a leading travel company while gaining a qualification and earning a competitive salary? If the answer is yes, we want to hear from you! Lloyd Recruitment Services is excited to partner with a renowned travel business based on the outskirts of Crawley. They're looking for multiple Travel Agent Apprentices who are ready to kickstart their careers in the travel industry, gain hands-on experience, and achieve a recognised qualification. What's in it for you? Salary: £19,500 (rising to £27,000 upon apprenticeship completion) Travel Industry Experience: Join one of the leading travel companies and learn from industry experts Career Growth: Potential to earn up to £28k-£29k with additional training and development 25 Days Holiday + Bank Holidays: Plus, discounts at popular retailers Free On-Site Parking Hybrid Working: Split your...

We are seeking an experienced Business Rates Manager to lead and oversee the delivery of our Business Rates service on a remote basis. This role requires strong technical expertise, proven leadership capability and hands-on experience of Civica Open Revenues. The Role You will be responsible for the effective management of the Council’s Business Rates function, ensuring accurate billing, strong collection performance, statutory compliance and high standards of customer service. Working remotely, you will provide professional leadership, performance oversight and technical guidance to the team. Key Responsibilities * Lead and manage the Business Rates service, ensuring the accurate administration of accounts * Maximise collection and recovery in line with legislation and council policy * Provide expert advice on Business Rates legislation, reliefs and exemptions * Oversee recovery processes, including enforcement activity where appropriate *...

We are seeking an experienced Business Rates Officer to join our Revenues service and support the effective administration, billing and collection of Non-Domestic Rates. This role is ideal for someone with strong technical knowledge of Business Rates who is confident working in a busy local authority environment and experienced in using Academy Systems. The Role You will be responsible for the day-to-day administration of Business Rates accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role will involve working closely with colleagues across Revenues and Finance to maximise income collection and support local businesses. Key Responsibilities * Administer and maintain Business Rates accounts, including billing, amendments and reliefs * Process and apply Business Rates reliefs and exemptions in line with legislation * Undertake recovery action in accordance with council policies and statutory...

Available to start immediately? We’re recruiting for multiple Temporary Customer Assistance Coordinators to join a well-established global organisation, providing vital support to customers during critical and often sensitive situations. 🌟 Customer Assistance Coordinator x4 📍 Croydon | Hybrid working 💷 Pay: £14.84 per hour 📅 Start: 16th March 2026 – end of September 2026 🕒 Hours: 35 hours per week ⏰ Shift-based between 7am–10pm, including weekends and bank holidays 💬 The Role As a Customer / Medical Assistance Coordinator, you’ll be at the heart of the customer journey, providing calm, empathetic, and efficient support in challenging circumstances. Using your strong organisational and communication skills, you’ll manage multiple cases while ensuring customers receive clear updates, reassurance, and a high level of care. You’ll handle both inbound and outbound calls, liaise with medical professionals and third parties, and remain composed under pressure in a fast-paced...

We are currently seeking a German‑speaking Inbound Call Centre Advisor for a 6‑week temporary booking. This role will support an inbound campaign, handling calls from shareholders who are enquiring about shareholder facilities and related services. Key Responsibilities Handle inbound calls from German‑speaking shareholders in a professional and efficient manner Respond to queries relating to shareholder facilities and general account information Provide accurate information while maintaining high levels of customer service Escalate queries where required in line with internal procedures Accurately capture and update customer information on internal systems Ensure all calls are handled in line with compliance and data protection requirements Skills & Experience Required Fluent German speaker (spoken and written) Previous inbound call centre or customer service experience Confident communication skills with a professional telephone manner Strong attention to detail and...

IT Support Technician ROMFORD (Onsite) Initially up to 3 months £(Apply online only)/day Umbrella Are you passionate about technology and providing exceptional support? We are looking for an IT Support Technician to join our client's dynamic team and deliver high-quality technical assistance across the clients of five sites. Key Responsibilities Technical Support Provide first and second-line support for hardware, software, and network issues. Install, configure, and troubleshoot computer systems and peripherals. Manage and respond to service desk tickets, ensuring timely resolution and adherence to SLAs.System Maintenance Perform regular maintenance tasks, including software updates, backups, and system monitoring. Assist in maintaining the asset register.User Support Deliver IT support to end-users across all five schools. Document and share common technical issues and solutions for future reference.Networking Demonstrate strong knowledge of networking systems and...