8 cover support jobs found

Customer Service & Connections Advisor Location: Cambuslang Hourly rate: £13.29, increasing after 6 months. Job Type: Full-Time, ongoing temporary role About the Role We are seeking a Customer Service & Connections Advisor to join our team in Cambuslang. This role is ideal for someone who enjoys helping people, building relationships, and delivering a high standard of customer service. As the first point of contact for customers, you will manage enquiries, provide support, and ensure a positive experience throughout every interaction. You will work closely with internal teams to resolve issues and maintain strong customer relationships. Key Responsibilities Respond to customer enquiries via phone, email, and online channels. Provide accurate information and resolve customer issues in a timely manner. Build and maintain positive relationships with customers and stakeholders. Update customer records and maintain accurate system data. Escalate complex queries where...

Are you ready to be part of an exciting journey working for a company that supply and install smart electric vehicle (EV) home chargers? Our client is on a mission to accelerate the global transition to clean, affordable energy-and they're looking for someone like you to help make it happen. As a Customer Operations Executive, you'll play a key role in supporting customers throughout their EV charging journey, ensuring a seamless and positive experience. If you're a motivated, customer-focused, and passionate about contributing to a more sustainable future, this could be the perfect opportunity for you. Job Title: Temporary Customer Operations Executive Location: Covent Garden (Hybrid) - 2 days from home and 3 days in the office Start Date: ASAP Duration: 3 months + Pay Rate: £14.85 per hour Working Pattern: Full-time role 3 days in the office, 2 days working from home Approximately 2 weekend days per month - 1 Saturday and 1 Sunday per month Working Hours: Monday to...

Talentmark are recruiting for a Field Applications Specialist  to join a company in the pharmaceutical industry on a contract basis for 12 months. Salary: £180 to £230 per day PAYE, or £245.27 to £305.06 per day Umbrella. Field Applications Specialist Role: - Support customers using lab testing equipment. - Fix technical problems quickly and keep machines running. - Reduce equipment downtime as much as possible. - Help with software and IT issues on site. - Train lab staff on how to use the equipment. Your Background: - A biomedical science degree, or equivalent hands-on experience. - Good knowledge of the diagnostics industry. - Experience supporting a hospital lab or similar diagnostics setting. - Strong problem-solving skills. Company: Our client is one of the world's premier innovative biopharmaceutical companies, discovering, developing and providing over 160 different medicines, vaccines and consumer healthcare products to help improve the lives of millions of...

An exciting opportunity has arisen for a Customer Account Executive to join the team on a 12-month maternity cover contract. This role is ideal for a customer-focused individual who enjoys building strong client relationships, solving problems and delivering excellent service in a fast-paced environment. The successful candidate will be responsible for managing a portfolio of clients, acting as a key point of contact and ensuring customer requirements are fulfilled accurately. Key Responsibilities: * Develop and maintain strong relationships with assigned clients. * Manage customer orders, ensuring requirements are met accurately and on time. * Communicate proactively with clients to manage expectations and provide updates. * Investigate and resolve customer queries and complaints through to completion. * Collaborate with internal departments to deliver service excellence and meet agreed service levels. * Support service improvement initiatives through data...

We are recruiting on behalf of a community-focused organisation operating in the housing sector, providing services to residents and supporting tenancy management and property maintenance. The business has an established customer services function that acts as a key point of contact for customers, handling day-to-day enquiries and coordinating service requests.   About the role This is a Customer Service Advisor position within a customer services team, primarily handling inbound calls (with some outbound contact as required). The role involves responding to a range of housing-related queries including tenancy management and maintenance issues, raising repair orders, and taking rent payments. The position is hybrid, working 35 hours per week with set office/homeworking days: Monday, Tuesday and Thursday in the office; Wednesday and Friday working from home. The client is looking for someone to start as soon as possible. Interviews are expected to be arranged quickly (potentially...

We are recruiting on behalf of a community-focused organisation operating in the housing sector, providing services to residents and supporting tenancy management and property maintenance. The business has an established customer services function that acts as a key point of contact for customers, handling day-to-day enquiries and coordinating service requests.   About the role This is a Customer Service Advisor position within a customer services team, primarily handling inbound calls (with some outbound contact as required). The role involves responding to a range of housing-related queries including tenancy management and maintenance issues, raising repair orders, and taking rent payments. The position is hybrid, working 35 hours per week with set office/homeworking days: Monday, Tuesday and Thursday in the office; Wednesday and Friday working from home. The client is looking for someone to start as soon as possible. Interviews are expected to be arranged quickly (potentially...

Rewards and Benefits on offer; * Full time opportunity * Immediate start date * Competitive starting salary * Employee Assistance programme * Long service awards * Seasonal shut down The Company you will be working for; MTrec Commercial are proudly representing our industry leading client on their search for an experienced Administrator to join their team on a full time and long-term temporary basis. If you feel you have the skills and experience required, then please apply for an immediate response. The Role you will be doing; * Answering inbound calls from retailers and end users discussing core products, converting retailers over to company products, ensuring that samples, stands and brochures are up to date and arrange for new stands and replacements when required. * Owning the Business Support inbox. Answering emails and distributing where necessary. * Handling enquiries and customer requests. * Supporting new product launches by pushing out...

Talentmark are recruiting for an Aged Debt Supervisor to join a leading global food brand company on a contract basis until the end of 2026. This role is site-based in Bournville, Birmingham.    Salary: £20.35 per hour PAYE   Aged Debt Supervisor Role: Be responsible for a portfolio of customers with invalid claims or overdue invoices Lead a team to offer guidance on required actions for customers with complex queries Conduct root cause analysis to understand and improve customer behaviour Hold weekly ledger reviews with Collections Executives Support Collections Executives with customer contact escalationsYour Background: Hold a relevant financial qualification Experience with credit control, preferably in FMCG or consumer packaged goods Experience in an Order to Cash environment High-level SAP competence Expert in financial / ledger analysis Ability to identify and remove barriers to enable team successCompany: Our client is a world leader in food, confectionery and...