58 customer service jobs found

We are hiring for a Customer Service Representative!     Key responsibilities would include the following:  Handle customer queries via phone, email, and other communication channels in a professional and timely manner.   Make outbound customer calls to provide updates, resolve issues, and ensure satisfaction.  Monitor and achieve KPIs related to customer service performance.   Use internal systems including Sharp to manage customer information and service records.  Maintain and update spreadsheets and reports using Microsoft Excel with a high level of accuracy.  Communicate effectively with internal departments to resolve customer issues and improve service delivery.  Work independently with minimal supervision, demonstrating initiative and ownership of tasks.  You will need a keen eye for detail, as well as a problem-solving head to ensure all issues/queries are dealt with in a timely manner.  Previous customer service experience is preferred.   Full training is provided....

You must live in Scotland to be considered for this role. Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: 10th of August You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: £13.49 per hour, overtime: £20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required -...

You must live in Scotland to be considered for this role. Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: 10th of August You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: £13.49 per hour, overtime: £20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required -...

You must live in Scotland to be considered for this role. Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: 10th of August You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: £13.49 per hour, overtime: £20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required -...

Temporary - Customer Service Executive Daventry £26,000 - £27,000 annually Hours: 8.30am – 5.00pm Mon-Fri on site (no hybrid working) Must be able to interview Tuesday, 21st or Wednesday 2nd July Our client would like some additional support for a Customer Service Executive position. The role is likely to last a few weeks and possibly go permanent for the right person. They need someone who is business astute, organised, with great communication skills. Duties: * Answer the telephone and pass any queries on to the relevant person or department * Clarify any appointments * Check routes for appointments * Maintain a CRM/database * Any other related duties

Customer Service Operator Red Recruitment is recruiting a Customer Service Operator for our client on a full-time, four-month fixed-term contract. This is a remote position with a start date of 3rd August. This role is perfect for someone with an empathetic and attentive approach who is passionate about supporting the community. You will join a small, experienced Customer Services team, making anniversary calls, validating data and building positive relationships with customers, including vulnerable individuals. Benefits and Package for Customer Services Operator: Salary: £12.81 per hour Hours: 37.5 hours per week - 5 days per week, between 8am and 8pm, Monday to Sunday Contract: Full-time, 4-month fixed-term contract Location: Remote Start Date: 3rd August (Apply online only) hours of annual leave, increasing to 231 hours with length of service (pro rata) Discounts on groceries, shopping, holidays, insurance, days out, restaurants and more 24/7 employee assistance...

Customer Service Advisor Hybrid 2/3 split  £13.94/ph Shifts between 8 am and 9 pm, including 1 weekend in 4 We're recruiting a Customer Service Advisor to join a leading consumer goods business based in Milton Keynes. This is an opportunity to join one of the world's most loved brands Join a busy Customer Service team as the first point of contact for all customers Handle inbound customer calls on a day-to-day basis Support customers reporting faults across a range of equipment types Check and correct customer account details Ensure customer contracts are in place Verify that customer equipment is correctly listed Skills and Experience Confident and professional with a strong customer-focused approach Able to handle a wide range of enquiries, including challenging situations Well organised with the ability to prioritise workload effectively Target-focused and results-driven Strong team player with exceptional customer service skills Excellent timekeeping...

Customer Service Representative Global Brand | European Headquarters | Hemel Hempstead Immediate Start | Temporary Assignment until March 2027 Are you an experienced Customer Service professional looking for your next opportunity with a well-known global organisation? We are recruiting for a Temporary Customer Service Representative to join the European Headquarters of a leading global brand based in Hemel Hempstead. This is an excellent opportunity to join a friendly, supportive team in a varied customer-focused role, with an immediate start available and the assignment running through to the end of March 2027. What's on Offer? Immediate start Temporary assignment until 31st March 2027 Monday to Friday, 8:45am - 5:00pm Hybrid working pattern: 3 days per week in the modern Hemel Hempstead office 2 days per week working from home Friendly, collaborative working environment within a prestigious global organisationPlease note: As the office is not located close to a train...

We are currently recruiting for Customer Service Advisors for our Out of Hours Service. You will be the first point of contact for emergency calls relating to Adult's and Children's Social Care. You will be dealing with calls from professionals (e.g. Police and Health Services), and from Members of the Public. The calls will be of a sensitive nature, and you will be required to gather and process information efficiently and accurately. As well as Social Care calls, you will also take calls about District Council Services (e.g. Council Housing Repairs) and other local services including Libraries and Heritage enquiries. If ineterested in this role please send your CV to Jahker from Coyle Personnel Ltd

Customer Service & Connections Advisor Location: Cambuslang Hourly rate: £13.29, increasing after 6 months. Job Type: Full-Time, ongoing temporary role About the Role We are seeking a Customer Service & Connections Advisor to join our team in Cambuslang. This role is ideal for someone who enjoys helping people, building relationships, and delivering a high standard of customer service. As the first point of contact for customers, you will manage enquiries, provide support, and ensure a positive experience throughout every interaction. You will work closely with internal teams to resolve issues and maintain strong customer relationships. Key Responsibilities Respond to customer enquiries via phone, email, and online channels. Provide accurate information and resolve customer issues in a timely manner. Build and maintain positive relationships with customers and stakeholders. Update customer records and maintain accurate system data. Escalate complex queries where...

Customer Service Advisor Red Recruitment is recruiting enthusiastic, customer-focused individuals to join our client in TQ10 9GQ as a Customer Service Advisor. You will be the first point of contact for customers, handling enquiries by phone and email, processing orders, resolving queries and delivering an excellent customer experience across a range of well-known client accounts. This is a temporary contract with the potential to become permanent. Benefits and Package for Customer Service Advisor: Salary: £12.71 Per Hour Hours: Mon-Fri 8am-6pm, Sat-Sun 9am-5pm (working one weekend day each week with a weekday off on a set rota) Contract: Temporary with potential to become permanent Location: TQ10 9GQ Start Date: ASAP Competitive holiday allowance Opportunity to progress personally and professionally Achievable targets Key Responsibilities of Customer Service Advisor: Act as the first point of contact for customer enquiries via telephone and email Process orders, enquiries...

Temporary Community Incident & Support Advisor - Immediate start Temporary Contract immediate start Mansfield - fully office based £15.50p.h. TurnerFox Recruitment is delighted to be recruiting on behalf of one of our valued clients for a number of Community Incident & Support Advisors. This is an excellent opportunity for experienced customer service professionals who thrive in a fast-paced environment and genuinely enjoy helping people during challenging situations. You'll be joining a supportive team responsible for providing reassurance, practical guidance and exceptional customer service to residents affected by incidents, ensuring every enquiry is handled with empathy, professionalism and efficiency. The Role of Temporary Community Incident & Support Advisor As a Community Incident & Support Advisor, you'll be the first point of contact for residents via telephone and email, providing clear advice, gathering information and ensuring incidents are...

Customer Service Administrator Location: Evesham Contract Type: Temporary until approx. September 2026 (this could be extended) Start Date: ASAP About the Role We are looking for a highly motivated and customer-focused Customer Service Administrator to join our clients team in Evesham. As the central point of contact for customers, you will play a key role in delivering an exceptional customer experience while managing the end-to-end order process. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys building strong relationships, and is passionate about providing outstanding service. You will work closely with both customers and internal departments to ensure orders are fulfilled efficiently and customer expectations are consistently exceeded. Key Responsibilities Manage the complete order process from receipt through to delivery using CRM and ERP systems. Work closely with Planning, Supply Chain, Production, Logistics, Finance,...

Customer Service Representative Red Recruitment is recruiting a Customer Service Representative for our client based in Norwich who specialise in 24/7 Care solutions on a temporary basis. This role is perfect for someone with an empathetic approach, who likes working in a fast-paced environment, delivering outstanding customer experiences to vulnerable customers. You will be speaking with customers, collecting payments, and setting up direct debits. Benefits and Package for Customer Service Representative: Salary: £12.81 per hour. Hours: 37.5 Hours Per Week - Shift pattern Monday - Sunday Between 7am - 8pm Contract: Temporary Location: Norwich - Hybrid Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more 24/7 employee assistance programme with an easily accessible app! Family and Friends discounts on our services & products Pension Scheme, up to 3% Company matched Free on-site parking Key Responsibilities...

Job Title:           Customer Service Advisor Type:                   Temporary - 3 months Location:          South Wales Salary:               £26,942 per annum Hours:                Full Time   BRC are working closely with a social housing organisation in South Wales who are looking for a Customer Services Advisor to join their busy Customer Services team.   This is an excellent opportunity for an experienced customer service professional with a background in social housing, contact centres or customer-facing environments. You will act as the first point of contact for customers, delivering an efficient, empathetic and professional service across a range of housing-related enquiries.   Responsibilities: Acting as the first point of contact via telephone, email, online channels and face-to-face. Handling enquiries relating to repairs, rents, neighbourhood services and housing management. Diagnosing and logging repair requests accurately. Updating customer records...

Aatom Recruitment is looking for Customer Service Advisor Care & Wellbeing Hub on behalf of a Local Authority. Job Title: Customer Service Advisor Care & Wellbeing Hub Contract Duration: 3 Months The Customer Service Centre is the First Point of Contact for many of Lincolnshire County Councils Services, including Adult Care, Children's Services, Highways, Registration & Celebratory Services, Library Services. We deliver a diverse range of services, many of which play an important part in people's lives - whether it is carrying out a Social Care Assessment to enable a resident to stay safely at home, taking a contact to support a Child in Need or simply renewing a library book, it can be hard, but rewarding work. The Opportunity We are currently recruiting Customer Service Advisors for our Out of Hours Service on the Lincolnshire County Council contract; you will be the first point of contact for emergency calls relating to Adult's and Children's Social Care. You...

We are recruiting on behalf of a community-focused organisation operating in the housing sector, providing services to residents and supporting tenancy management and property maintenance. The business has an established customer services function that acts as a key point of contact for customers, handling day-to-day enquiries and coordinating service requests.   About the role This is a Customer Service Advisor position within a customer services team, primarily handling inbound calls (with some outbound contact as required). The role involves responding to a range of housing-related queries including tenancy management and maintenance issues, raising repair orders, and taking rent payments. The position is hybrid, working 35 hours per week with set office/homeworking days: Monday, Tuesday and Thursday in the office; Wednesday and Friday working from home. The client is looking for someone to start as soon as possible. Interviews are expected to be arranged quickly (potentially...

A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the...

Are you an experienced administrator or customer service advisor? We currently have a temporary customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience Role: Customer service rep Shifts: Monday - Friday, 2 shifts on rotation 8am - 4pm and 9am- 5pm (flexible) Pay: £14.50 per hour Duration: Temp ongoing - Could potentially go perm based on performance Location: Holcim, Smith-Hall Lane, Hulland Ward, Ashbourne, DE6 3ET (100% office based) Main tasks include * Ensure that orders are received when goods/services have been supplied * Liaising with suppliers to resolve any invoice queries * Answering the telephones and passing on messages in a professional manner * Taking customer orders * Updating customers on orders and deliveries * Dealing with any customer queries * Supporting internal staff with pricing queries * Data entry Requirements * Excellent...

I am seeking a number of Customer Services Advisors where you will be the first point of contact, advise and information Key responsibilities You will be a self starter who is able to own quiries through to resolution be able to confidently use Microsoft tools, emails and internet/intranet A very good empathtic telephone manner is needed working in a call centre enviroment Full training will be provided