11 customer service assistant jobs found

Customer Service Assistant- Cambridgeshire County Council– PE13 2JD 3 months 37 Hours Per Week I am currently representing Cambridgeshire Country Council are offering an initial temporary contract for a period of 3 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience. We are looking for Customer Service Assistant at Awdry House, Ramnoth Road, Wisbech, Cambridgeshire, PE132JD The hours are Monday - Thursday 8.45am - 5pm and Friday 8.45am - 4.30pm. Awdry House, Ramnoth Road, Wisbech - office based only, no hybrid opportunities. Shortlisted CV will be invited to an assessment (writing) and if successful face to face interview. Key Accountabilities * Deliver a professional, customer-focused reception service, managing a wide range of duties and ensuring enquiries are resolved in line with the council’s Customer Service Standards. * Provide an efficient and effective multi-channel...

Job Title: Customer Service Assistant Location: Mildenhall Salary: £26,000.00-£28,000.00 per year Job Overview We are seeking a dedicated Customer Service Representative to join our client's team. This role involves engaging with customers via various communication channels, providing exceptional service, and supporting the organisation's reputation for excellence. The ideal candidate will possess strong communication skills, be organised, and capable of handling multiple tasks efficiently. Responsibilities Respond promptly and professionally to customer enquiries via phone, email, and live chat Provide accurate information regarding products and services, ensuring customer satisfaction Record customer interactions and update relevant data entry systems with precise details Identify opportunities for up-selling additional products or services to maximise sales potential Assist customers with troubleshooting issues and resolving complaints effectively Maintain a positive attitude...

Join Our Team as a Contact Centre Agent Location: Tamworth Contract Type: Temporary (12 weeks, with potential extension) Are you a customer-focused superstar looking for your next opportunity? Our client is seeking enthusiastic Contact Centre Agents to join their friendly and dynamic team in Tamworth. If you're passionate about helping people and delivering exceptional customer service, this role is for you! Available Roles Full-Time Positions 37.5 hours per week 3-week rotating shift pattern: 08:00 - 16:00 09:00 - 17:00 10:00 - 18:00 What You'll Be Doing As a key member of the customer service team, you will play a vital role in ensuring customers receive timely and supportive assistance. Your responsibilities will include: Managing inbound and outbound customer calls with a friendly, professional approach Booking and coordinating repairs and replacement appointments Providing clear, accurate information to customers Updating customer details in the internal system with...

Are you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments and enjoy solving problems? Are you eager to join a dynamic team where your skills can truly make a difference? We are currently looking for a Customer Service Representative to join our exciting and busy team in Westerham (Kent, England). Are you ready to be part of a company that values dedication, quality, and innovation? This is your chance to step into a rewarding role where your efforts are recognised and celebrated! Hours of Work: Full-time, fixed-term role, until 31 January 2027. As a Customer Service Representative, your main responsibilities will include providing technical support and expert advice to our customers, handling enquiries via email and telephone, diagnosing faults, scheduling service visits, and ensuring our customers receive an outstanding experience from start to finish. You will work within our vibrant call centre and play a vital role in...

Customer Service Advisor Telford Temporary for 3 months possibly longer £12.30 per hour Monday-Friday 8:30am-5pm, 37.5 hours per week Our well-established client in Telford is looking for a Customer Service Advisor to join their team on a temporary basis. The role is anticipated to last for 3 months and possibly longer for the right candidate. The role will be based in a clean modern office environment within a friendly and supportive team. Responsibilities and duties will include, but not limited to: * Handle incoming customer calls and provide clear, professional assistance * Book and manage appointments related to customer enquiries and service needs * Complete any invoice‑related administrative tasks * Respond to customer enquiries in writing, ensuring timely and helpful communication * Represent the company positively by using strong product knowledge to build trust and enhance customer experience * Maintain accurate and up‑to‑date customer records *...

We're excited to be recruiting for a French speaking Customer service position for our Global client based in Ashford. If you're fluent in French and enjoy assisting customers through phone, email, and chat, ensuring a memorable experience every time, then we have the ideal opportunity for you. Perhaps you have friends who speak French who could join the team and train with you at the same time? This role offers the opportunity to help others, thrive in a collaborative environment and the opportunity to develop your career too. Please find all the details below: Job title: French speaking Customer Service Executive Location: Ashford, Kent Hybrid: Yes, with free on-site parking for your convenience Salary: £27,000 Duration: 12 months fixed term contract Start date: Immediate or our client can wait if you require 4 weeks notice Hours: Monday - Friday 7:30am - 4pm (45 minutes for lunch) Annual leave: 25 days + Bank holidays Development opportunities: To grow your skills...

The Customer Service Advisor role involves assisting customers with their queries and ensuring a high level of satisfaction. This temporary position requires excellent communication skills and a focus on delivering exceptional service. Client Details The employer is a reputable organisation in their industry, known for its commitment to providing quality services. They value customer satisfaction and strive to maintain a supportive environment for their employees. Description Respond promptly to customer inquiries via phone, email, or in person. Provide accurate information about services to customers. Handle customer complaints professionally and escalate when necessary. Ensure customer records are updated and maintained accurately. Collaborate with team members to improve overall service quality. Profile A successful Customer Service Advisor should have: Previous experience in a customer service role. Strong communication and interpersonal skills. Ability to handle...

Are you driven by a desire to make an impact in your community? Do you thrive in a role that supports a team dedicated to meaningful change? If so, we want to hear from you! We're on the lookout for an enthusiastic, organised, and committed Service Administrator. Location: Liverpool Contract Type: Fixed Term until April 2026 (with possible extension) Salary: £26,000 per annum Hours: Full-time, 35 hours per week Why You'll Love Working with Us: Be part of a welcoming, inclusive team that champions diversity, equity, and collaboration. Enjoy flexible working practises that promote a healthy work-life balance. Benefit from a generous annual leave allowance. Take advantage of a competitive pension scheme. Explore salary sacrifice options for enhanced financial wellbeing. About the Role: As our Service Administrator, you'll be at the heart of our operations, ensuring that our services run smoothly and efficiently. Your day-to-day responsibilities will include: Providing...

Available to start immediately? We’re recruiting for multiple Temporary Customer Assistance Coordinators to join a well-established global organisation, providing vital support to customers during critical and often sensitive situations. 🌟 Customer Assistance Coordinator x4 📍 Croydon | Hybrid working 💷 Pay: £14.84 per hour 📅 Start: 16th March 2026 – end of September 2026 🕒 Hours: 35 hours per week ⏰ Shift-based between 7am–10pm, including weekends and bank holidays 💬 The Role As a Customer / Medical Assistance Coordinator, you’ll be at the heart of the customer journey, providing calm, empathetic, and efficient support in challenging circumstances. Using your strong organisational and communication skills, you’ll manage multiple cases while ensuring customers receive clear updates, reassurance, and a high level of care. You’ll handle both inbound and outbound calls, liaise with medical professionals and third parties, and remain composed under pressure in a fast-paced...

IT Support Technician ROMFORD (Onsite) Initially up to 3 months £(Apply online only)/day Umbrella Are you passionate about technology and providing exceptional support? We are looking for an IT Support Technician to join our client's dynamic team and deliver high-quality technical assistance across the clients of five sites. Key Responsibilities Technical Support Provide first and second-line support for hardware, software, and network issues. Install, configure, and troubleshoot computer systems and peripherals. Manage and respond to service desk tickets, ensuring timely resolution and adherence to SLAs.System Maintenance Perform regular maintenance tasks, including software updates, backups, and system monitoring. Assist in maintaining the asset register.User Support Deliver IT support to end-users across all five schools. Document and share common technical issues and solutions for future reference.Networking Demonstrate strong knowledge of networking systems and...

We are looking for an IT Support Technician to join the IT group of a major client, supporting day-to-day IT activities and ensuring seamless service for users. You'll be part of a collaborative IT team of 10 (including 7 technicians), providing front-line technical assistance and working closely with colleagues in the UK and France. This role is an excellent opportunity for someone with a solid grounding in IT support, strong communication skills, and a proactive approach to solving problems. Key Responsibilities Provide desktop support and troubleshooting for users across the organisation Ensure user identities and authorisations are correctly managed Deploy, configure, and maintain workstations, computers, telephones, and IT equipment. Provide access to applications, shared networks, and SharePoint sites. Manage and resolve level 1 incidents, escalating to level 2 support in France when necessary. Administer Active Directory (user and computer scope). Maintain and update the...