3 fettler jobs found

Job Title: Temporary Experienced Customer Service Consultant Location: Wolverhampton Job Description: We are seeking a Temporary Experienced Customer Service Consultant to join our team in Wolverhampton. The ideal candidate will have a strong background in customer service, with excellent skills in handling queries and front of house operations. Key Responsibilities: - Provide exceptional customer service by addressing and resolving customer queries efficiently.- Manage front of house duties, ensuring a welcoming and professional environment for all visitors.- Utilize various programmes to assist in customer service operations and maintain accurate records.- Demonstrate excellent telephone manner to handle inbound and outbound calls effectively.- Collaborate with team members to ensure a seamless customer experience. Required Skills and Experience: - Proven experience in a customer service role.- Strong communication and interpersonal skills.- Proficiency in relevant...

Job Title: Desktop Support Analyst 📝 Contract Type: Fixed Term Contract, 12 months 💰 Salary: Up to £29,000 🎁 Benefits: Private Medical, Pension, 25 days annual leave, Gym Membership, Cycle to Work Scheme, Employee Assistance Programme 🏢 Office Location/Working Policy: Onsite 🕔 Working Hours: Shift Pattern between 8am and 6pm 🕵🏻 What to wear: Smart casual The Role: As a Deskside Support Analyst, you will be part of the Service Operations team, providing face-to-face and on-site technical support to end users. You will act as a key point of contact for resolving hardware, software, and access-related issues, ensuring a high-quality user experience in a fast-paced, security-conscious environment. This role requires strong technical capability, excellent interpersonal skills, and a proactive, customer-focused approach to problem resolution, operating in line with ITIL best practices. Role Responsibilities: • Provide deskside and on-site technical support to users, resolving...

Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: £13.31 Enhanced: £15.46 (hours worked 20:00 - 23:00) Overtime: £19.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm £22.12 Hours: Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement centre team,...