34 ganger jobs found

Housing Benefits Customer Service Officer – Brent Permanent £31,000.00 – 39,000.00 depending on experience Full time The Role As a front-line Customer Service Officer, you will be the primary point of contact for residents navigating complex financial support systems. Our team handles a high volume of enquiries—averaging 150 calls per day. You will be responsible for providing expert advice and guidance on a wide range of sensitive issues, including: Complex Enquiries: Explaining housing benefit entitlement and navigating overpayment recovery processes. Guidance & Support: Assisting customers with income maximisation and identifying eligibility for additional support. Technical Accuracy: Using multiple specialist IT systems simultaneously to update records and calculate entitlements in real-time. What We Are Looking For Multi-Tasking Experts: You must have strong IT skills and be comfortable toggling between several applications while managing a live call....

Customer ServiceConsultant – BH21- £25,000 + Commission Our client is a leader in Pet Travel and they are searching for an enthusiastic and friendly customer service consultant to join their team. The role involves managing client enquiries, providing tailored quotations, and explaining the booking and compliance process to potential clients. It requires excellent communication and negotiation skills, with a customer-focused approach to building trust and closing sales. Key Responsibilities * Handle assigned sales enquiries in a timely and professional manner. * Provide accurate client quotations * Enrol prospects into the automated follow-up journey to ensure consistent communication. Offer opportunities for clients to book face-to-face consultations. * Conduct negotiations with clients, ensuring consignments are directed to compliance for checking. * Facilitate agreement and contract preparation * Dispatch contracts and oversee the signing/payment process. * Collect...

Customer Service Advisor – Ledbury, Herefordshire Hours: 37 per week • Mon–Thurs: 08:30–17:00 (1 hour unpaid lunch) • Friday: 08:30–16:30 (1 hour unpaid lunch) Pay: £12.50 per hour Start: ASAP Location: Ledbury, Herefordshire Contract: Temporary ongoing  We are recruiting a Customer Service Advisor to join a small, friendly and fun team based in Ledbury. This is a fantastic opportunity for someone who enjoys speaking with customers and wants to work in a supportive, relaxed environment. What the role involves: Handling customer enquiries by phone and email Processing orders and updating customer details Using in‑house software systems (full training provided) Providing accurate information and delivering excellent customer support Working closely with a small team to ensure smooth daily operations General administrative tasks as requiredWhat we’re looking for: Previous customer service experience is desirable Strong communication skills and a friendly manner Willingness to...

Full-Time Customer Service Administrator - Immediate Start Shifts: * Main shifts rotated: - 08:00 - 16:00, 10:00 - 18:00, 12:00 - 20:00 * Flexibility required to occasionally work the weekend shifts Contract Type: Temp-to-Perm, Full-Time Location: Norwich - fully office based Start Date: ASAP We are looking for a reliable and enthusiastic Customer Service Administrator to join our client's team on a full-time, temp-to-perm basis. This role is ideal for someone who enjoys working in a fast-paced environment and delivering excellent customer support. Key Responsibilities: Responding to customer enquiries via phone and email Processing orders and maintaining accurate records Supporting the admin team with general office tasks Ensuring a smooth and professional customer experienceRequirements: Strong communication and organisational skills Good attention to detail Confident using Microsoft Office Previous experience in customer service or administration is desirableApply...

Customer Service Coordinator Rate - £12.21 PAYE Location - Tarmac Building Products Snodland Office, Holborough Rd, Snodland ME6 5PJ Duration – 3 months contract with potential to go permanent with the client Hours – Monday-Friday, 40 hours Your role as a Customer Service Coordinator will involve: Managing customer enquiries via telephone, online platforms, and email — from initial contact through to final delivery. Delivering an exceptional customer service experience, ensuring high standards of care, professionalism, and attention to detail at all times. Accurately completing data entry and processing customer orders in a timely manner. Collaborating with colleagues and other stakeholders to clarify information, share updates, and resolve customer queries effectively. Maintaining accurate and up-to-date customer records in the CRM system. Building and nurturing strong relationships with key stakeholders within the customer account base. Liaising with Fleet and Capacity...

Customer Service Advisor Location: Lasswade, EH18 (fully office-based) Hours: 36.25 hours per week | Monday–Friday - Includes every second Saturday Pay: £12.21 per hour Contract: Starting April | Initial 6-month contract with potential for extension Role Overview Our client is seeking a Customer Service Advisor to deliver an excellent multi-channel customer experience. You’ll respond to customer enquiries in a professional and friendly manner, building long-lasting relationships while consistently meeting or exceeding individual performance targets. This is a fast-paced, customer-focused role, ideal for someone who enjoys problem-solving and delivering high-quality service across multiple contact channels. Key Responsibilities * Speaking with customers to understand their questions and needs * Handling enquiries across phone, social media and written channels * Logging customer calls and updates accurately on the CRM system * Making sure customers get clear,...

We have a brand-new opportunity to work with a prominent British manufacturer of car accessories for outdoor activities, operating across the UK and several European locations. In this role as a Bilingual Customer Service Coordinator, you will be ensuring that all customer queries are dealt with in an accurate and timely manner, and to manage day to day tasks concerning the correct processing of each order. This is an excellent opportunity for candidates looking to gain experience in an international-oriented customer service role within a dynamic growing business. Duration: Temporary contract until September 2026 with the possibility to become permanent. Hours and location: 37.5h/week, Hampshire (office-based). Start date: March-April Competitive salary Companywide training programme to develop key skills. 27 days holiday plus bank holidays. Pension contribution scheme Free parking Free food and hot drinks Profile: Required to be fluent in German or French to a native...

Job Description Job Title: Customer Service Representative Location: Liverpool City Centre (Office based) Contract Length: 6 months Payrate: £12.33/hr. Hours: Full time, 37.5 hours per week, Monday - Friday, shift patterns between 8.00am - 6pm What you'll be doing: Taking a high volume of inbound calls from a wide range of members and their beneficiaries After your in-depth training period you will be able to manage a wide range of queries within agreed service levels. Working in your team, you'll be supported and encouraged by your Team Manager to develop your skills within a fast-paced environment. Your training will be virtual and very comprehensive to ensure you are fully equipped with the skills and knowledge to be able to manage every call efficiently. What we're looking for: Proven customer service experience. Excellent telephone manner with the ability to display empathy and know how to build and maintain a strong rapport with members. Great passion for customer...

We're excited to be recruiting for a French speaking Customer service position for our Global client based in Ashford. If you're fluent in French and enjoy assisting customers through phone, email, and chat, ensuring a memorable experience every time, then we have the ideal opportunity for you. Perhaps you have friends who speak French who could join the team and train with you at the same time? This role offers the opportunity to help others, thrive in a collaborative environment and the opportunity to develop your career too. Please find all the details below: Job title: French speaking Customer Service Executive Location: Ashford, Kent Hybrid: Yes, with free on-site parking for your convenience Salary: £27,000 Duration: 12 months fixed term contract Start date: Immediate or our client can wait if you require 4 weeks notice Hours: Monday - Friday 7:30am - 4pm (45 minutes for lunch) Annual leave: 25 days + Bank holidays Development opportunities: To grow your skills...

Sewell Wallis is currently recruiting for a temporary Customer Service Administrator to join a fantastic, growing West Yorkshire business based within the South Leeds area. The successful candidate will be a key member of the service team and will be mentored and supported by an extremely knowledgeable and friendly Team Leader. This company offers long term progression for hard working individuals and really do like to develop and promote from within. This is an excellent opportunity to join a close-knit company that has a family feel about it. This is an excellent business for someone looking to prove themselves and develop their career. The ideal Customer Service Administrator candidate will have experience of working within a customer service focused role and will be comfortable making and receiving both inbound and outbound calls. Full training and support will be given and the company provide free parking and a fun, friendly working environment. What will you be doing?...

Job Title: Customer Service Coordinator (Temporary 3 Months) Location: Mildenhall Hours: Monday to Friday, 9:00am 5:00pm Pay Rate: £13 per hour Overview We are recruiting for a Customer Service Coordinator to join a busy and supportive team in Mildenhall on a 3-month temporary contract. This is a full-time, office-based role suited to someone who is organised, proactive, and confident communicating with customers. Key Responsibilities Acting as the first point of contact for customer enquiries via phone and email Processing orders accurately and efficiently Coordinating with internal departments to ensure timely delivery of products/services Resolving customer queries and complaints in a professional manner Updating and maintaining accurate records on internal systems Supporting the wider team with administrative duties as required Skills & Experience Required Previous experience in a customer service or coordination role Strong communication skills, both written and...

Join Our Team as a Customer Service Representative! Are you ready to embark on an exciting journey in customer service? We are seeking a vibrant and enthusiastic Customer Service Representative to join our dynamic team in Liverpool, Speke. This is a fantastic opportunity to showcase your communication skills and help us deliver an outstanding customer experience! Position Details: Days: Monday to Friday Duration: Approximately one month Pay Rate: £12.80 per hour Hours: 8:45 AM - 4:45 PMWhat You'll Be Doing: In this fast-paced role, you will be the voice of our organisation, connecting with customers, suppliers, and sub-contractors. Here's a glimpse of your key duties: Engage with Customers: Communicate and build personal connections with customers through various methods. Deliver Excellent Service: Provide a simply better service by resolving customer issues and complaints professionally and promptly. Order Processing: Accurately process customer orders within set timescales to...

Customer Service Advisor - Move from Hospitality to an Office-Based Role! Temp - perm Are you looking to step away from hospitality and into a stable, office-based role? We are hiring Customer Service Advisors in Glasgow, where you'll use your excellent communication and organisational skills to support students over the phone and via email. Role: Customer Service & Admin Advisor Location: Central Glasgow Salary: £13.45 + up to £500 bonus monthly Hours: Full-time, Monday to Friday What the role involves: Speaking with students over the phone (not sales-based and not on the phone all day) Responding to emails and handling administrative tasks Providing excellent customer service and supportWhat we offer: Full training - no previous call centre experience needed A professional office environment with career progression opportunities The chance to apply your customer service skills in a new settingIf you're confident, organised, and looking for a new opportunity, we'd...

Our client in Newton Aycliffe is looking for a Customer Service Agent to join their ever-expanding, tight-knit and high-performing team, where benefits include monthly company lunches, free parking and staff discount. Reporting to the Customer Service Manager, you will work within their Customer Service department to provide advice and guidance to customers, supporting them in both pre-sale and after-sales care. You will be the voice of their organisation. As such, this role best suits upbeat and self-motivated individuals for whom attention to detail and accuracy are key. As they strive for the timely and thorough handling of enquiries, it is important that you have the organisational skills and the ability to effectively prioritise your workload. This is a full-time position offered on a temp to perm basis. The normal working week will be Monday to Friday from 8.30am to 5.30pm. Key Duties & Responsibilities · Prioritise and process customer queries and requests...

Customer Service Administrator Location: Speke, L24 Pay Rate: £12.60 per hour Hours: Monday to Friday days, 35 hours paid per week. Contract: Temporary ongoing Start Date: ASAP OFFICE BASED WORK The Role We are currently recruiting on behalf of a well-established business based in Speke for a Customer Service Administrator to join their busy support team. This is a great opportunity for someone with strong communication and organisational skills who enjoys working in a fast-paced, customer-focused environment. Key Responsibilities Processing customer orders accurately and efficiently Handling basic customer queries and complaints in a professional manner Proactively contacting customers to confirm and check order details Updating internal systems and maintaining accurate records Supporting the wider team with general administrative duties About You Previous experience in a customer service or administrative role Confident telephone manner and strong interpersonal skills Good...

Call Centre Customer Service Advisor – Complaints | Paddington | £17ph | Immediate Start 📍 Paddington, London (Office-Based – 5 Days Per Week) 💷 £17 per hour 🚀 Immediate Start Available We are recruiting for a growing, technology-led organisation expanding its Customer Service and Call Centre team in London. This opportunity is ideal for candidates with previous call centre or contact centre experience, particularly those confident handling customer complaints and escalations in a structured, fast-paced environment. The Role As a Customer Service Advisor, you will: * Handle inbound customer calls * Respond to customer emails and digital enquiries * Manage complaints and escalations professionally * Take ownership of cases from start to resolution * Update CRM systems and maintain accurate records * Deliver consistent, high-quality customer service This is a fully office-based role, working Monday to Friday in Paddington....

I am seeking a number of Customer Services Advisors where you will be the first point of contact, advise and information Key responsibilities You will be a self starter who is able to own quiries through to resolution be able to confidently use Microsoft tools, emails and internet/intranet A very good empathtic telephone manner is needed working in a call centre enviroment Full training will be provided

Customer Service Advisor Telford Temporary for 3 months possibly longer £12.30 per hour Monday-Friday 8:30am-5pm, 37.5 hours per week Our well-established client in Telford is looking for a Customer Service Advisor to join their team on a temporary basis. The role is anticipated to last for 3 months and possibly longer for the right candidate. The role will be based in a clean modern office environment within a friendly and supportive team. Responsibilities and duties will include, but not limited to: * Handle incoming customer calls and provide clear, professional assistance * Book and manage appointments related to customer enquiries and service needs * Complete any invoice‑related administrative tasks * Respond to customer enquiries in writing, ensuring timely and helpful communication * Represent the company positively by using strong product knowledge to build trust and enhance customer experience * Maintain accurate and up‑to‑date customer records *...

We are seeking an experienced Business Rates Manager to lead and oversee the delivery of our Business Rates service on a remote basis. This role requires strong technical expertise, proven leadership capability and hands-on experience of Civica Open Revenues. The Role You will be responsible for the effective management of the Council’s Business Rates function, ensuring accurate billing, strong collection performance, statutory compliance and high standards of customer service. Working remotely, you will provide professional leadership, performance oversight and technical guidance to the team. Key Responsibilities * Lead and manage the Business Rates service, ensuring the accurate administration of accounts * Maximise collection and recovery in line with legislation and council policy * Provide expert advice on Business Rates legislation, reliefs and exemptions * Oversee recovery processes, including enforcement activity where appropriate *...

Pay: From £24,000.00 per year Job Description: Customer Service Advisor Location: North Baddesley, near Southampton Pay: £12.21 per hour (rising in April) Hours: Flexible shift pattern 5 x 8-hour shifts per week, Monday to Sunday V3 Recruitment are working with our client, a rapidly growing outdoor brand based near Southampton, who are looking for Customer Service Advisors to join their friendly and dynamic team. This is a fantastic opportunity for someone with a passion for customer service and an interest in outdoor and camping products. You will develop in-depth knowledge of their product range, enabling you to confidently support both potential and existing customers with their enquiries. You will be communicating with customers across multiple channels including phone, WhatsApp, Facebook Messenger, Instagram DMs, email, and SMS, using a digital ticketing system (Gorgias). Key Responsibilities Respond to customer enquiries across multiple channels via the Gorgias...