2 general assistant jobs found

We're Hiring: Customer Service Administrator 📍 Location: Livingston 🕒 Full-time | Temporary with view to go permanent - 8am-4.30pm (3pm finish on Fridays 😃) 💰 Salary: £26k 👋 About the Role We're looking for a proactive and customer-focused Customer Service Administrator to join our client's first-line Customer Care team. In this role, you will be the primary point of contact for all customer interactions, managing a wide range of enquiries, from general questions and product information to resolving customer concerns and complaints. You'll play a critical role in shaping the customer experience, ensuring every interaction is handled professionally, efficiently, and with a focus on delivering excellent service. 🧩 What You'll Be Doing Acting as the first point of contact for all incoming customer enquiries via phone, email, and in person Managing a broad spectrum of queries, including: General enquiries Product information and guidance Order-related questions Customer...

IT Helpdesk - Customer Service Location: Hillview House, 61 Church Road, Newtownabbey, BT36 7LQ Hours: 37.5 hours, Monday to Friday, shifts between 8am-5pm. Contract: Temporary Pay: £16.00 per hour Start Date: July Our client is one of the UK's leading IT organisations, delivering innovative technology and software solutions to internal teams and external customers. As the first point of contact for users seeking technical assistance, you'll play a vital role in supporting a major transformation programme across the business. What you'll be doing You'll be central to ensuring every customer receives a high‑quality support experience. This role focuses on assisting users across a specialist project, providing guidance and resolving technical issues as they return to full operational activity. Handling customer enquiries - responding to incoming calls, emails, and portal requests with professionalism and accuracy Logging and managing incidents - recording all issues and...