2 hospitality hotel jobs found

OPERATIONS CO-ORDINATOR: 12 month fixed term contract based in High Wycombe   Are you an experienced Customer Service Administrator, Operations Coordinator or Administrator who enjoys delivering exceptional customer service and keeping operations running smoothly?   We are looking for an organised, proactive and customer-focused Operations and Membership Co-Ordinator to join our clients head office team, in High Wycombe.  This is a varied role where you will support customers and colleagues, by managing memberships, payments, customer enquiries, complaints and operational administration.   If you enjoy solving problems, building relationships and delivering outstanding customer experiences, we would love to hear from you.   KEY RESPONSIBILITIES OF THE OPERATIONS AND MEMBERSHIP CO-ORDINATOR:   As an Operations & Membership Coordinator, you will play a key role in delivering excellent customer service while supporting the day-to-day operational running of our growing...

Customer Service Coordinator 12 months contract Monday - Friday: between 08:00 - 20:00. Most shifts are 08:00-16:30 and 09:00-17:30. Shifts 10:00-18:30 and 11:30-20:00 are completed in a week block once every 2 months. 37.5 hours per week. 7.5 hours per day. £13.50 per hour 1 Saturday per month 09:00 am - 13:00 pm (paid as additional, overtime rate x1.75) On call segments (paid as additional, at an enhanced rate) Location: SL6 4XE Our client manufactures specialist medical food and equipment for internally (through tubes) fed patients, to improve patient quality of life and meet their nutritional needs. Responsibilities * Provide the highest levels of customer care to both patients and health-care professionals * Stock check and arrange patient deliveries via telephone and email * Answer patient and stakeholder enquiries, resolving all queries that might arise * Troubleshoot feeding pumps * Use our internal database (CRM system) to place orders and log all...