10 hse manager jobs found

Job title: Support Services Manager - ITIL Location: UK Remote Contract duration: 6 months+ Our client, a successful, UK based consulting company specialising in the provision of Enterprise Asset Management (EAM) services has identified a role for a Support Services Manager to work within the Support Services Team. Position Summary: Led and directed by the Senior Manager Support Services. Support Service Managers are part of a service / support desk team who act as a single point of human contact to meet the communication and support needs for users of our client’s technology solutions. As well as being knowledgeable and helpful, the support services team also provide continuous customer feedback which allows preventative measures and improvements to be developed and rolled out supporting wider customer satisfaction with products and services. Support Services is focussed on delivering excellent customer experience through effective tracking and resolution of service...

Job title: Support Services Manager - ITIL Location: UK Remote Contract duration: 6 months+ Our client, a successful, UK based consulting company specialising in the provision of Enterprise Asset Management (EAM) services has identified a role for a Support Services Manager to work within the Support Services Team. Position Summary: Led and directed by the Senior Manager Support Services. Support Service Managers are part of a service / support desk team who act as a single point of human contact to meet the communication and support needs for users of our client’s technology solutions. As well as being knowledgeable and helpful, the support services team also provide continuous customer feedback which allows preventative measures and improvements to be developed and rolled out supporting wider customer satisfaction with products and services. Support Services is focussed on delivering excellent customer experience through effective tracking and resolution of service...

Your new company An independent regulator of social care and childcare, who register, inspect and take action to improve the quality and safety of services for the well-being of the people of Wales. Your new role Working from a CRM system to undertake a variety of tasks including, sending for social services references, translation requests, foster and adoption checks, matching tasks, completeness checks of notifications and applications submitted online. Record all phone calls and email queries via CRM system and triage as necessary. Carry out ID checks for DBS renewals for inspectors. Maintain the CRM system through accurate and timely data inputting, scanning and attaching documents. Checking the accuracy of contact details before communicating with a provider. Informing the relevant team of problems arising. What you'll need to succeed Ability to use Microsoft packages such as Outlook, Word, Excel and customer relationship management databases. Excellent written and...

Customer Service Representative Location: Northampton, NN3 Salary: £13.50 per hour Start Date: ASAP Working hours: Full time (Apply online only) NOTE: This is a temp 3-month contract The Role: To exceed Customer's expectations. Through providing exceptional customer services when receiving and processing of customer orders, dealing with any queries, orders and shipments. Key Responsibilities: Liaising with production to ensure order fulfilment Liaising with Customers Answers customer support messages via telephone or email promptly to enhance the customer service experience Patiently listens attentively to customer and connects them with the appropriate department to address their needs Maintain accurate records of customer complaints on the relevant software system Ensure that the customer account information is processed accurately and efficiently. The data collected will be used to provide reports to measure customer satisfaction Data confidentiality is critical to our...

We're Hiring: Operations Customer Service Coordinator Location: Immingham Docks Pay Rate: £13.21per hour Hours: 40 hours per week / Monday to Friday Are you organised, proactive, and passionate about delivering outstanding customer service? We're looking for an Operations Customer Service Coordinator to join our team and support the smooth running of our operations while ensuring a first-class customer experience. About the Role This is a varied and fast-paced role where you'll play a key part in supporting operational activities, managing processes, and building strong relationships across internal teams and external stakeholders. You'll help ensure efficiency, safety, and continuous improvement within the department. Key Responsibilities Operations & Customer Service: Become fully proficient in company systems, ensuring compliance with internal and legislative requirements Maintain accurate records and provide updates to the Line Manager when required Monitor process...

Office Angels are currently recruiting for a Helpdesk Administrator for our client based in Bracknell. Role: Temporary Facilities Helpdesk Team Leader Location: Bracknell - Office Based Salary: £17.50ph Our client is seeking a Helpdesk Team Leader / Supervisor to join their team on a temporary basis. This role will combine hands-on helpdesk support with responsibility for overseeing and guiding a small team, ensuring a high level of service delivery in a fast-paced environment. Key Responsibilities: Act as the friendly and professional point of contact for operational colleagues, addressing queries and concerns Provide day-to-day supervision and support to the helpdesk team, ensuring workload is managed effectively Handle incoming and outgoing calls efficiently, supporting the team during busy periods Complete various administrative tasks on the CAFM system, including assigning tasks, generating purchase orders, and updating records Monitor and allocate team workloads,...

Join Our Team as a Customer Service Advisor in a growing contact centre! Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Kirkby, Liverpool! About the Role: As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls. Your calm and empathetic approach will help guide customers through their inquiries, ensuring they receive the support they need during critical moments. Working Pattern: Full-time position with a 6-week rolling rota. Fully on Site for training then hybrid (3 days in office) Shifts will be between 8 AM - 8 PM Monday to Friday, and 9 AM - 5:30 PM on weekends (1 Saturday and 1 Sunday every 6 weeks).Key Responsibilities: Manage incoming calls from customers, addressing their questions and concerns while updating the system with...

Customer Services - nights Rawtenstall 4 on 4 off - 12.30  -  8PM DBS required £12.77 per hour About the Role We’re currently recruiting a Evening Customer Service Advisor to support one of our clients based in Rawtenstall. This role is based on a small, friendly contact centre and involves taking inbound calls from customers who require immediate support—often in urgent or potentially life-threatening situations. Our client provides critical assistance to a wide range of individuals, many of whom rely on swift and compassionate responses during times of crisis. What You’ll Be Doing As a Night Customer Service Advisor, you’ll be the first point of contact, answering calls promptly—ideally within three rings. Using a structured script, you’ll assess the urgency of each situation and provide calm, clear guidance to the caller. You could be responding to situations such as: A triggered fire alarm requiring you to contact emergency services A caller who has experienced a...

Customer Service Lead Specialist Location: Newbury Contract Type: Temporary Ongoing Hours: 17.5 hours per week, Wednesday - Friday 2 full days (7 hours each) 1 half day (3.5 hours) Flexibility on which day is the half day and working hours for that dayPay Rate: £13.50 per hour Position Summary The Lead Specialist is a role within the customer service team, responsible for managing service-related customer requests, overseeing contracts and mentoring team members. This position plays a key role in ensuring efficient and high-quality support, contributing directly to the company's success. Key Responsibilities Manage repair and work orders Organise returns and collections, handle proof of delivery and pricing queries Respond to incoming emails and phone calls professionally Maintain communication with internal and external customers Investigate and resolve invoice and billing disputes Support colleagues across multiple service processes and technical areas Mentor and assist...

Are you an experienced administrator or customer service advisor? We currently have a temporary customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience Role: Customer service rep Shifts: Monday - Friday, 2 shifts on rotation 8am - 4pm and 9am- 5pm (flexible) Pay: £14.50 per hour Duration: Temp ongoing - Could potentially go perm based on performance Location: Holcim, Smith-Hall Lane, Hulland Ward, Ashbourne, DE6 3ET (100% office based) Main tasks include * Ensure that orders are received when goods/services have been supplied * Liaising with suppliers to resolve any invoice queries * Answering the telephones and passing on messages in a professional manner * Taking customer orders * Updating customers on orders and deliveries * Dealing with any customer queries * Supporting internal staff with pricing queries * Data entry Requirements * Excellent...