12 product manager jobs found

The Role The Solutions Co-Ordinator plays a pivotal role in supporting the day-to-day operations of the Sales and Marketing functions. This role is central to ensuring that customer needs are met, opportunities are followed up effectively, and internal processes can operate smoothly. By providing essential administrative and operational support, the Solutions Co-Ordinator will contribute directly to the overall high standards of the customer experience and the success of the Solutions Team. Key Responsibilities * Provide administrative support to Solutions and Marketing Team * Assist with the creation, tracking, and follow-up of sales opportunities and proposals * Maintain regular communication with customers to ensure satisfaction and engagement * Identify opportunities to cross-sell or upsell additional services * Assist in planning and supporting account plans * Ensure customer orders and service cases are complete and accurate before handover * Liaise...

Start Date: 13th April Hours: 8:30am - 5:00pm, Monday to Friday Location: Fully office‑based (Birchwood) Pay: £26,000-£28,000 (paid hourly and dependent on experience) About the Role I'm looking for a proactive and organised Customer Service Administrator to join my client's busy Customer Services team for a 3‑month temporary assignment. Reporting to the Customer Service Manager, you will play a key role in providing exceptional service to customers. This role is fast‑paced and heavily inbox‑focused to begin with, managing a busy shared inbox and handling a variety of general enquiries. You'll also support with processing orders and resolving customer queries, ensuring customers are kept fully informed at every stage. Key Responsibilities Act as a main point of contact for customer enquiries via email (occasional phone work, this is not a call centre role). Process customer orders and requests quickly and accurately. Manage and monitor a busy shared inbox, prioritising...

We here at Siamo Recruitment are excited to share an opportunity for you to join a thriving firm as a Customer Service Executive. Joining a high performing customer service team who are highly regarded global business in their Fairford based office.   We’re looking for an enthusiastic individual who enjoys supporting customers and thrives in a fast-paced, high-performing environment. With a lively atmosphere and strong team spirit, our client is experiencing exciting growth and, due to the regular winter peak, is seeking driven and confident communicators. This role offers an excellent opportunity to develop your customer service and office experience, handling both B2C and B2B queries while managing the customer process. Additionally, the company has a collaborative “team goal” mindset means that during peak periods, the Customer Service team will support the warehouse by helping to pick and pack orders, ensuring smooth operations across the business. Hours: Monday – Friday...

Customer Orders Representative Location: Peterborough Rate: £15.88 per hour (PAYE) Contract: 12‑month assignment, likely to be extended Working Pattern: Fully onsite initially (5 days per week), progressing to hybrid (2 days remote) Start: As soon as possible About the Role: Our client is expanding their Customer Order Management team and is seeking four experienced Customer Order Management Representatives to support a major new project. In this role, you will act as the single point of contact for assigned customer accounts, managing the full order lifecycle and ensuring orders are processed accurately and on time. Key Responsibilities: * Manage the complete order lifecycle including new customer setup, order entry, modifications, and escalations. * Serve as the primary liaison between customers, distribution centres, manufacturing teams, and internal departments. * Provide clear, accurate communication and documentation throughout the order process. * Investigate and...

Customer Service Representative – Office working  Inspired by their unique client base, our client is looking to add to their growing customer service team to continue to provide a top-quality tailored customer experience. Employment Type: Full-time temporary to permanent position. Pay: £12.71 per hour Working Hours: 40 hours per week, working Tuesday to Saturday between the hours of 8am & 8pm Responsibilities of a Customer Service Representative Build rapport with customers in a consultative manner Listen to the customer's needs to ensure a positive and unique solution to their queries Provide exceptional customer service by demonstrating in-depth knowledge of the services & products the company provides. Communicating with customers and clients via live chat platforms. The key skills / experience that we are looking for are:    Excellent customer service skills  Great team player  6 months Contact Centre background [not essential]  Strong communication skills...

The Role We are hiring for the Customer Service Representative role, it's about answering calls; it's about providing solutions, maintaining accurate data, and ensuring every interaction reflects our commitment to excellence. Location:Newcastle upon Tyne Duration:Minimum of 6 months with pontential conversion to FTE Mode of contract:Onsite Key Responsibilities Manage high-volume inbound calls and digital inquiries within a busy contact centre environment. Provide professional, empathetic, and efficient support to resolve customer queries. Navigate internal systems to update and manage customer records with high attention to detail. Ensure compliance with industry regulations and internal company policies. What You'll Bring The Essentials: Contact Centre Experience: You are comfortable working in a structured, fast-paced call centre environment. Customer Service Excellence: A proven track record of de-escalating issues and providing high-quality service. Communication:...

HELPDESK TEAM LEADER FIXED TERM CONTRACT ILKLEY - HYBRID WORKING UP TO £35,000 (Negotiable) THE COMPANY: We're exclusively partnering with highly reputable company that is looking to recruit an experienced Technical Support / Helpdesk Team Leader to join the team. As Technical Support / Helpdesk Team Leader, you will be responsible for managing a team of Support Analysts, Managing Workloads, Ensuring Key SLA are achieved, Rota Management and Ensuring high levels of customer service. The role does require an individual who has operated at Team Leader level within a technical environment with a high-level understanding of IT environments such as Networking. This is the perfect opportunity for an individual with good leadership expertise that is keen to learn more about IT to be able to provide hands-on support where required. THE TECHNICAL SUPPORT / HELPDESK TEAM LEADER ROLE: As Technical Support Team Leader, you will be responsible for managing a team of Support Analysts,...

P+S Personnel are pleased to be working on behalf of our clients, who are currently looking for a Customer Care Associate on a part-time, temporary basis, located in Lowestoft. Main Responsibilities: * The first point of contact for customers, ensuring they receive world-class service. * Handling sales orders, manage delivery requirements, resolve technical queries, and support our sales team. * Keep up to date with product information and use a CRM system to add critical data. * Process and input orders by email and telephone. * General office administration (scanning, archiving, filing etc). Person Specification: * Strong business and commercial skills in a customer service environment. * GCSEs (grade C or above in English & Maths). * UK internal account management experience. * Proficient with Microsoft programs and CRM systems. * Excellent communication skills. * Customer-focused mindset * Ability to multitask. Working Hours: * Part-time, 22.5...

Join our client as a Customer Service Advisor for a 4‑month contract, offering a highly competitive salary. Deliver outstanding service across phone, email and web, while promoting products and supporting travel bookings. Perfect for confident, target‑driven communicators. Customer Service Advisor Location: Dover Salary: £26,795.87-£27,968.53 - Pro rata Contract: Full-time, 4-month contract - June to September About the Role Our client is seeking an energetic and customer‑focused Customer Service Advisor to join their busy contact centre team. In this role, you’ll support customers across multiple channels, deliver exceptional service, and confidently promote additional products and services. This is an exciting opportunity for someone who thrives in a fast‑paced, target‑driven environment. Why Join Our Client? You’ll be part of a friendly, supportive team where your communication skills and sales mindset can shine. You’ll gain valuable experience in a respected organisation...

About the Role The Printed Cup Company is looking for temporary telesales agents to support our growing marketing activity by contacting warm inbound leads generated through our marketing channels. This role does not involve cold calling. You will be speaking with potential clients who have already expressed interest in our products and are expecting contact from our team. You will be responsible for making outbound calls, introducing our services, answering questions and guiding potential customers through the enquiry process. Full product training and telephone training will be provided. The role is based in our modern office facilities attached to our warehouse and production factory in Clitheroe, providing a great opportunity to understand how our products are manufactured and supplied. Key Responsibilities * Contact warm leads who have expressed interest in our products and services * Make outbound calls to potential clients following up marketing...

Sue Ross Recruitment are working on behalf of our client, a highly respected international manufacturing specialist, to recruit a German Speaking Customer Service Specialist for a fixed-term contract for 12months. This is an exciting opportunity to join a global business in a key role supporting both UK and international customers. The successful candidate will join a collaborative and high-performing team, delivering outstanding customer service and managing a variety of complex processes including exports and order fulfilment. Key Responsibilities: * Process sales orders accurately and in a timely manner, ensuring cut-off deadlines are met * Handle a wide range of customer queries and resolve complaints across email, phone, and electronic systems * Contribute to projects such as Salesforce implementation, new product launches, and process improvements * Liaise with departments including shipping, planning, warehouse, and sales to support customer satisfaction *...

Certain Advantage is hiring for a Housing Support Administrator, for our client in Eccles, starting on Monday 16th February 2026. My client is seeking a proactive and efficient Housing Support Administrator to join their existing team on a temporary project.  This office-based role is essential in supporting daily administrative tasks and ensuring smooth communication and operations. Previous experience in housing is preferred but not essential. Key Responsibilities Communication: Handle incoming phone calls and emails with professionalism and efficiency. Compliance: Uploading certificates and raising work orders Bookings: Booking in contractor visits to site Invoicing: Process and manage invoicing tasks accurately General Administrative Support: Assist with various other administrative duties as required to support the team.  Requirements Experience: Prior administrative experience is beneficial. Experience within a housing environment is preferred, but not essential. Skills:...