4 send 1 jobs found

One of our local authority clients are currently recruiting for a Housing Repairs Co-ordinators. This is a temporary contract for 3 months with possible further extension based on budget and performance. Main Purpose of Post/Job Summary The successful post holder will be part of the Business Liaison team providing admin support for repairs & carrying out ad-hoc duties. Duties and Responsibilities * To diagnose repairs accurately, raise orders on IT systems to contractors and book appointments. * Experience of working in a contact centre answering high volume of calls to ensure targets are met. * Experience of dealing with phone enquiries in a professional, polite, sensitive, efficient and timely manner, to a high standard of customer care using the appropriate greeting, including name, adapting methods of communication to meet the needs of the customer and ensuring that a positive image of the Council is projected. * Excellent communication skills to liaise with other...

Adecco are currently recruiting for a customer service advisor to be based in Maidenhead The hours for this role are Monday to Friday - Rotational between 09:00 - 18:00 Pay rate = £13.00 /£14.00 - 6-9 Month Contract Part of a team of customer services representatives, this role has the main objective to execute efficiently and professionally all business operations and customer services activities. This role is a customer facing role requiring customer focus, clear communication skills, product knowledge, empathy, stress-resistance as well as versatility with operational systems (SAP, etc). KPI is customers' satisfaction and 100% compliance with all policies and procedures. This role will contribute to supporting the achievement of the overall commercial operations objectives for the UK. Accountabilities Customer Service: Adherhance to Customer Service processes and procedures Answering inbound customer calls courteously and professionally, dealing with each enquiry...

Must be a recent Graduate within ast two years.  Job Title:IT Operations Team Graduate The IT Operations Team Graduate is a member of the highly motivated, customer-focussed Service Desk Team, responsible for provision of IT service desk and associated capabilities across the business units. The role holder is the first point of contact for all staff with an IT question or problem, and works closely with all staff, the in-house IT team and 3rd party suppliers for day-to-day provision of IT end-user support. The IT Operations Team Graduate also works with the IT Infrastructure and Change teams to assist in projects and portfolios of change, providing insight into business requirements and use of applications/services, and testing. Opportunities will also be provided to work as a member of the IT Infrastructure team on projects and ongoing activities during the placement. Key measures for the role include high customer satisfaction, achievement of service levels and smooth...

Collections Manager (Fixed Term Contract - 6-12 Months) Location: Melton Mowbray Contract: Fixed Term Contract (6-12 Months) Salary: Competitive The Opportunity Red Recruitment is recruiting on behalf of our client, a specialist debt collection business, for an experienced Collections Manager to join the organisation on a 6-12 month fixed-term contract. The successful candidate will oversee the end-to-end collections and litigation lifecycle, manage key third-party relationships, and drive improved recovery outcomes while maintaining strong regulatory compliance. This role would suit an experienced collections professional with a strong regulatory background, who is comfortable operating both strategically and operationally in a fast-paced environment. Key Responsibilities Develop, create, and execute a strategic business plan for historic and aged debt, with a focus on maximising recoveries and reducing future risk. Lead the end-to-end collections lifecycle, including...