5 sendco jobs found

Job Title: Service Charge Officer Location: Hybrid (Initially 2 days per week in office for training, then 1 day per month) Rate: £24.96 per hour (Umbrella) Contract Type: Temporary/Interim About the Role: We are seeking a Service Charge Officer to ensure accurate, consistent, and transparent reporting and accounting of service charges for residents across all tenures. This role involves compliance with legislation, agreements, and best practices. Key Responsibilities: * Handle service charge enquiries from residents and internal staff. * Work with managers to resolve escalated customer complaints. * Collaborate with analysts to ensure accuracy of service charge estimates and actuals. * Investigate and adjust service charges in ERP systems as needed. * Contribute to service charge-related projects. * Liaise with stakeholders to ensure service charge accuracy. * Respond to emails and acknowledge resident enquiries in a timely manner. * Attend face-to-face...

Purpose This role is responsible for identifying and developing new business opportunities in Scotland within a defined vertical across the client's technology, and services portfolio. You will be required to proactively drive sales efforts from Inside Sales & customer facing activity and consistently strive for overachievement against agreed revenue and product mix objectives. You will be required to take ownership of the complete sales cycle while consistently hunting for further business opportunities. This individual will be able to demonstrate a proven track record in new business sales and have experience of developing nil or low spending accounts to fully transacting customers. This is a hybrid role where most activity will be client facing and face to face. Responsibilities: Face to Face client meetings Customer hunting calls Work with defined hunting or channel customers to close hunting opportunities Check on defined incumbent channel and assign a preferred hunting...

We're Hiring: Customer Service Administrator 📍 Location: Livingston 🕒 Full-time | Temporary with view to go permanent - 8am-4.30pm (3pm finish on Fridays 😃) 💰 Salary: £26k 👋 About the Role We're looking for a proactive and customer-focused Customer Service Administrator to join our client's first-line Customer Care team. In this role, you will be the primary point of contact for all customer interactions, managing a wide range of enquiries, from general questions and product information to resolving customer concerns and complaints. You'll play a critical role in shaping the customer experience, ensuring every interaction is handled professionally, efficiently, and with a focus on delivering excellent service. 🧩 What You'll Be Doing Acting as the first point of contact for all incoming customer enquiries via phone, email, and in person Managing a broad spectrum of queries, including: General enquiries Product information and guidance Order-related questions Customer...

Join Our Team as a Contact Centre Agent Location: Tamworth Contract Type: Temporary £12.71ph Are you a customer service superstar ready to make a difference? We're excited to announce that our client is looking for enthusiastic Contact Centre Operatives to join our vibrant team in Tamworth! This is your chance to shine in a dynamic role that's all about helping our customers and ensuring their experiences are nothing short of exceptional. Roles Available: Full-Time Agents - 37.5 hours per week- Rotating 3-week shift pattern:- 08:00 - 16:00- 09:00 - 17:0010:00 - 18:00Contract Details: Temporary assignment for 12 weeks, with the possibility of extension if required.Role Overview: As a key member of our customer service department, your role will encompass a variety of exciting tasks, including: Handling inbound and outbound customer calls with a friendly demeanour. Booking and managing repairs and replacement appointments. Delivering excellent customer service and providing...

One of our local authority clients are currently recruiting for a Housing Repairs Co-ordinators. This is a temporary contract for 3 months with possible further extension based on budget and performance. Main Purpose of Post/Job Summary The successful post holder will be part of the Business Liaison team providing admin support for repairs & carrying out ad-hoc duties. Duties and Responsibilities * To diagnose repairs accurately, raise orders on IT systems to contractors and book appointments. * Experience of working in a contact centre answering high volume of calls to ensure targets are met. * Experience of dealing with phone enquiries in a professional, polite, sensitive, efficient and timely manner, to a high standard of customer care using the appropriate greeting, including name, adapting methods of communication to meet the needs of the customer and ensuring that a positive image of the Council is projected. * Excellent communication skills to liaise with other...