4 senior housing officer jobs found

Are you passionate about making a difference in people's lives? Do you thrive in a dynamic, fast-paced environment? Are you ready to take on a role that impacts your community? An exciting opportunity has arisen for a full-time Help Hub Advisor to join our Birmingham team! This is a hybrid role, with the expectation that you will be on-site full-time for the first month during training and induction. As a Help Hub Advisor, you will be at the heart of our client support service, ensuring every interaction reflects the professionalism and care POhWER is known for. Your day-to-day responsibilities will include: * Handling high volumes of inbound calls with confidence, clarity, and empathy, often supporting vulnerable individuals who may be distressed or unsure of how to access support. * Managing contact from clients, professionals, and others enquiring about POhWER services, following guidance and processes while presenting a positive and professional image of our...

Customer Service Advisor (Optical Experience Required) Working Hours: Monday to Friday Location: [Heywood] Employment Type: Full-time / Permanent Overview We are seeking a confident and knowledgeable Customer Service Advisor with experience in the optical sector. The ideal candidate will have a strong understanding of optical products and services, excellent communication skills, and a passion for delivering outstanding customer care. This role is perfect for someone who enjoys helping customers with their eyewear needs in a professional, friendly, and fast-paced environment. Key Responsibilities Provide exceptional customer service via phone, email, and in person. Assist customers with enquiries related to glasses, contact lenses, prescriptions, and optical products. Offer product recommendations based on customer needs and prescription requirements. Manage appointment bookings, order processing, and aftercare support. Resolve customer issues efficiently while...

Housing Customer Service Advisor 17.86 umbrella Leeds Hybrid 6-month contract Sellick Partnership is currently recruiting for a Housing Customer Service Advisor to join a busy, supportive housing team on a 6‑month contract. This is a fantastic opportunity for someone with strong customer service skills and experience within the housing sector. Key responsibilities of the Housing Customer Service Advisor will include: Act as a professional and friendly first point of contact, handling inbound calls from housing tenants associated with repairs and ASB Identify and report repair issues within tenants' properties. Keep tenants updated throughout the process to provide a positive service experience. Make outbound calls to help improve service delivery and follow up on repairs. Monitor and respond to emails within the group inboxThe successful Housing Customer Service Advisor will have: Have previous experience within a customer contact centre (housing experience is...

Customer Service Resolution Specialist (1 Year FTC) - Potenital to go Permanent** Bolton (Hybrid Working Available) £27,000 – £29,000 + Attractive Bonus Monday – Friday The Opportunity We’re looking for a proactive and solutions-driven Customer Service Resolution Specialist to join a growing and dynamic organisation within the renewable energy sector. This is a fantastic opportunity for someone who thrives on problem-solving, enjoys ownership of customer cases, and wants to build a long-term career with excellent progression opportunities. The Role As a Resolution Specialist, you’ll be the go-to expert when customer issues arise. You’ll take full ownership of cases, investigate problems, and deliver effective solutions while maintaining a first-class customer experience. Key responsibilities include: * Managing and triaging incoming customer queries and ensuring timely responses * Handling returns processes and coordinating with internal teams * Speaking directly...