2 senior planner jobs found

The Role We are seeking a Junior 1st Line Support Engineer for a short-term contract position to join our support team at our Milton Keynes HQ. This role is ideal for someone early in their IT career who is looking to gain valuable experience in a fast-paced support environment. As the first point of contact for our clients, you will be responsible for answering incoming support calls, performing initial triage, and resolving basic IT issues over the phone. You will work as part of a blended team of 1st Line, FCR, and 2nd Line engineers, with opportunities to learn from more experienced colleagues. We're looking for someone with a positive attitude, good communication skills, and a genuine interest in IT who can provide excellent customer service while developing their technical abilities. Key Responsibilities Answering incoming support calls and providing first-line telephone support Performing initial triage to assess and prioritise support requests Resolving basic IT issues...

Job Title: Solutions Architect - Salesforce Location: London (Hybrid) Type: Contract, Full-Time We are looking for a skilled and experienced Solutions Architect to join a rapidly growing organisation. As a Solutions Architect, you will be responsible for designing and implementing comprehensive solutions that meet our client's needs and drive their business success. The ideal candidate will possess extensive knowledge in Customer CRM, Salesforce, Service Cloud, and migration experience. As a Solutions Architect, you will be responsible for designing and implementing comprehensive solutions that meet our client's needs and drive their business success. You will be responsible for the ownership of solution architecture and technical designs within programmes of work. Key Skills and Experience Customer CRM: Proven experience in implementing and managing Customer Relationship Management systems. Ideally you have experience in the retail sector. Salesforce experience...