46 service manager jobs found

Customer Service Advisor Reports to: Branch Manager / Area Operations Manager Location: Bedford Department: Customer Service / Operations Join Our Team Our Client is looking for an experienced customer Service Advisor to join their growing team. If you're passionate about delivering exceptional customer service, enjoy building strong customer relationships, and thrive in a fast-paced environment, we'd love to hear from you. As part of our ambitious growth strategy, our goal is to triple the number of repeat customers over the next five years. This role is central to achieving that ambition by ensuring every customer receives outstanding service, expert support, and a seamless experience from enquiry through to order fulfilment. The Role As a Customer Service Advisor, you'll be the first point of contact for many of our customers, providing a friendly, professional, and efficient service across a broad range of products. You'll process customer orders, manage enquiries,...

Role: Customer Service Agent Type: Contract (6 Months) Location: Newcastle, UK Working Model: Onsite We are looking for a candidate that will carry out the following role and responsibilities, which includes but is not limited to: Acting as first point of contact for Personal Loans account holders via inbound calls Take responsibility for managing customer information in line with GDPR experience Being a Team Player that enjoys collaborating with team mates to deliver outstanding customer service Striving to ensure a first-outcome resolution for our customers Able to work in a fast-paced environment while ensuring that processes & procedures are followed Can ensure that customer records are kept accurate and up to date Able to achieve Key Performance Indicators such as Average Handling TimeRequired: Call Centre/Contact Centre Experience Customer Service ExperienceDesirable: Financial Customer Service Experience Personal Loans Service Experience Customer Records...

Job Title: Customer Service Assistant Pay Rate: £14.40 per hour Location: Chester Business Park Contract : Temporary - 9 months Start Dates: 21st September 2026 Working Pattern: Monday - Friday 8am-6pm shift rotation, 1 Saturday every 4 weeks 9am - 4pm with day off during the week in lieu Office based 5 days per week, for initial 6 months, then 3 days a week from home (subject to eligibility and manager sign off). About the Opportunity: Do you have a curious attitude and a passion for being part of a successful team? If so, we would love to hear from you! Lloyds Banking Group are recruiting now for Customer Service Assistants to join their Homes Operations Mortgages Team. Based in our contact centre, the nature of this role to provide an enhanced service to our Multi Brand Mortgage Brokers & Mortgage Advisors on a range of mortgage products over the phone. The core purpose of the role is to support our customer journey of 'Help me own a Home'. As part of the...

Audio-Visual & IT Support Specialist Location: West London (On-site, 5 days/week) Contract: 12-Month FTC Day rate: £188 - £225/day About the Role We are working with one of our clients to look for an AV & IT Support Specialist to manage day-to-day multimedia infrastructure and end-user computing across their primary West London hub and regional branches. In this dual-function position, you will maintain seamless meeting room technology, support live corporate events, and deliver top-tier technical helpdesk assistance to internal staff. Key Responsibilities AV Systems & Event Execution: Oversee, audit, and troubleshoot video conferencing units, sound mixing consoles, wireless mic systems, and digital signage across all corporate spaces. Operate AV controls during live hybrid broadcasts and staff town halls. Desktop & Workplace Support: Act as an escalation point for Windows 11 and macOS hardware/software tickets, peripheral setups, and mobile device...

Customer Service Administrator Location: Near Kidderminster Hours: Monday to Friday, 9:00am - 5:00pm Pay Rate: £13.30 per hour Contract: 12-week temp to perm We are currently recruiting for a Customer Service Administrator to join a friendly, office-based team. This is an excellent opportunity for someone seeking long-term employment within a stable business, with full training provided. The role will involve: Handling incoming and outgoing telephone calls Providing a high level of customer service Using computer systems to manage information and day-to-day tasks Supporting the wider team in a fast-paced office environment The ideal candidate will: Be a confident and friendly people person Have good computer skills Demonstrate a professional and polite telephone manner Be willing to learn and develop Be flexible and able to cope well under pressure Be looking for a long-term role Live locally to Kidderminster, Stourport or Bewdley Have their own transport (advantageous,...

Customer Support Advisor A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant, are listed in the Global 100 Most Sustainable Companies, and have been named one of Forbes’ World’s Best Employers 2025. At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future. Find your place. Transform your future Our purpose is centred on understanding and improving how people work. By focusing on real working experiences, we support individuals to develop their skills, realise their potential and do work that feels meaningful. People transform when they Love What They Do This belief sits at the heart of The Ricoh Promise. It guides how we recruit, how we support our people, and how we work together every day, creating an environment...

Customer Service Advisor - £14 per Hour + Overtime Location: Coalville, Leicestershire The Recruitment Group is looking for enthusiastic, confident and customer-focused Customer Service Advisors to join a friendly team supporting a range of exciting fundraising projects. This is a fantastic opportunity for someone who enjoys speaking to people, solving problems and providing excellent customer service. You'll be a key point of contact for both clients and customers, helping to resolve queries, manage complaints and ensure everyone receives a positive experience. If you're a great communicator, naturally helpful and thrive in a busy environment, we'd love to hear from you! Pay & Benefits: . £14.00 per hour . Weekly pay . Overtime paid after 45 hours per week . Full-time temporary contract . Additional Saturday shifts may be available . Friendly and supportive working environment . Fun team activities throughout the contract . Full training provided Working Hours:...

Temporary Customer Service Advisor - Redhill Location: Redhill Contract Type: Temporary Salary: £13.00 We're looking for a friendly, organised, and proactive Customer Service Advisor to join a supportive team on a temporary basis. This is a great opportunity for someone who enjoys helping people, thrives in a fast-paced environment, and takes pride in delivering excellent service. Key Responsibilities Handle inbound customer queries via phone, email, and live chat Resolve customer issues efficiently, aiming for first-contact resolution Accurately log calls and update customer records on our CRM system Liaise with internal departments to ensure customer needs are met Process orders, returns, and complaints in line with company procedures Maintain a professional and positive manner at all times What We're Looking For Previous experience in a customer service or contact centre role (preferred but not essential) Excellent verbal and written communication skills Strong...

We're Hiring! Customer Service Advisors ✨ Based in Birmingham Hours between 8:00am and 6:00pm, Monday to Friday (38 hours per week) £12.71 per hour Temporary ongoing contract (Approx. 8-9 Weeks) Start Date: Monday 10th August 2026 Are you a people person with a passion for helping others? Do you thrive in a fast-paced environment and love the buzz of solving problems and making someone's day better? If so, we'd love to welcome you onboard as a Customer Service Advisor! 🚀 What's the Role All About? As a Customer Service Advisor, you'll be the friendly voice and helpful hand supporting our Midlands customer base during the busy back-to-school season. You'll be handling inbound calls, emails, and social media messages - answering questions, resolving issues, and making sure every customer feels valued and supported. This is your chance to shine in a role where no two days are the same, and your efforts truly make a difference! 🌟 What You'll Be Doing Chatting with customers...

Rewards & Benefits on Offer; * Competitive salary * Generous bonus structure * A long term and opportunity * Excellent progression opportunities * Excellent training provided * Friendly and supportive working environment * Immediate start date available The Company you will be working with; MTrec Commercial are proudly representing our prestigious client on their search for an experienced Sales & Customer Representative to join their team on a full time basis to provide excellent customer service whilst actively supporting the growth of the business through proactive sales activity. The role combines day-to-day customer order management with outbound business development, ensuring customers receive outstanding service whilst identifying opportunities to generate new business and increase sales. If you feel you have the required experience, then please apply for an immediate response! The Role you will be doing; Customer Service * Respond promptly...

Customer Service Assistants Location: Portsmouth Job Type: Temporary Assignment (Approximately 4 - 6 Weeks) Start Date: Immediate We are looking for six temporary Customer Service Assistants to support a busy short-term project for approximately 4-6 weeks. This is a great opportunity to gain experience within a professional office environment. We're looking for individuals who are available immediately, have a confident telephone manner, and can work effectively to deadlines. Key Responsibilities Contact garages to request confirmation and resubmission of account details. Follow up on outstanding invoices and request copies where required. Accurately record information and update internal systems. Maintain a professional and courteous approach when dealing with external contacts. Work efficiently to meet project deadlines and targets. Skills & Experience Confident and professional communication skills, particularly over the telephone. Strong attention to detail and...

Customer Service Advisor St Ives, Cambridgeshire | £12.71 per hour | Full Time | Temporary to Permanent Start Date: September 2026 and beyond Full time in the office, 8am – 17:30pm **Multiple Positions Available** Interaction Recruitment is delighted to be working in partnership with our client to recruit a number of Customer Service Advisors to join their team ahead of their busiest period of the year. This is an excellent opportunity to join a well-established organisation that prides itself on delivering an exceptional customer experience. If you enjoy helping people, thrive in a fast-paced environment, and are looking for a long-term opportunity with genuine career prospects, we'd love to hear from you. These are ongoing temporary positions with the opportunity to become permanent for the right candidates. The Role As a Customer Service Advisor, you will be the first point of contact for customers, providing a professional, friendly and efficient service while handling...

IT Deskside Support Engineer Dublin | 3-Month Contract | €19.84 per Hour | Onsite 5 Days Per Week We're recruiting for an IT Deskside Support Engineer to join a leading global financial services organisation based in Dublin. This is an excellent opportunity for a customer-focused IT Support professional who enjoys providing hands-on technical support in a fast-paced enterprise environment. The Role As an IT Deskside Support Engineer, you'll be responsible for providing onsite support to end users, managing incidents and service requests, and ensuring a high level of service across the business. Key Responsibilities Provide onsite deskside support for hardware, software and user-related issues Manage incidents and service requests through to resolution Troubleshoot Windows operating systems, laptops, mobile devices and peripherals Support device deployments, imaging, configuration and asset management Assist with user onboarding and offboarding activities Administer Active...

Junior Incident Engineer Rate: £ 250 - £320 per day - Umbrella only Duration: 6 months Likely to extend) Location: Glasglow - hybrid Job Description: Will contribute to the Service Desks commitment of providing 1st line IT support. Providing support and visibility to our users and joining a team of analysts responding to and resolving requests for technical support and fulfilling service requests logged via our self-service ITSM tool. Key Responsibilities: Assist colleagues in their day-to-day role providing support. Resolve incidents for SLC and approved third party employees by first time fix while recording details on ITSM tool. Complete Service Requests (including password resets). Handle incident tickets from SLC and third-party employees; including contacting by phone when necessary. Create, administer and remove account access for SLC and third-party employees under the Joiner, Mover, Leaver process. Assist with documents for internal processes, following ITIL...

IT Engineer (Short Term Contract – 8 weeks) We are looking for a proactive and detail-oriented IT Engineer to join our growing team. This is a hands-on role supporting the preparation, configuration, and deployment of IT equipment for our clients while ensuring the highest standards of quality, organisation, and customer service. The successful candidate will play a key role in delivering reliable IT solutions by configuring new equipment, maintaining accurate records within our CRM system, managing workshop inventory, and ensuring all equipment is tested and ready for deployment. Key Responsibilities Set up and configure new IT equipment to meet client specifications. Install and configure end-user devices, including desktops, laptops, monitors, and peripherals. Perform comprehensive quality assurance checks on all equipment prior to delivery. Log, update, and manage all work activities within the company's CRM system, ensuring compliance with established Service Desk...

IT Support Engineer Central Blackpool (Fully On-Site) £30,000 per annum Fixed-Term 12 month Contract - potential to go permanent 37.5 Hours per Week We are seeking an experienced IT Support Engineer to join a busy on-site IT support team based in Central Blackpool. This is an excellent opportunity for a customer-focused IT professional who enjoys hands-on support work and thrives in a fast-paced environment. As an IT Support Engineer, you will provide both deskside and remote support, ensuring hardware, software, and network-related issues are resolved efficiently while delivering an exceptional end-user experience. Key Responsibilities Provide remote and deskside support to end users. Diagnose and resolve hardware and software issues across desktops, laptops, and peripheral devices. Replace desktops, laptops, and monitors on a like-for-like basis to minimise downtime. Perform break-fix repairs on desktop and laptop equipment. Carry out IMAC activities (Installs, Moves, Adds...

Pay: £13.50 per hour Job Description: Part-Time Telesales Representative – Milton Keynes Are you confident, friendly, and enjoy speaking with people? We're looking for a motivated Part-Time Telesales Representative to join our client's team and help generate new business opportunities within the spa industry. About the Role You'll be contacting prospective customers from an established database to introduce our company and range of products. This is a relationship-building role focused on identifying opportunities rather than hard selling. Your responsibilities will include: Introducing our company and products to potential customers. Offering to email our latest product catalogue. Identifying any current requirements and arranging quotations where appropriate. Confirming and updating customer contact details, including the key decision-maker. Making follow-up calls when appropriate (unless a customer has requested not to be contacted). A full database, including contact...

This Customer Service role in the healthcare industry is all about making sure patients and customers get the help they need quickly and efficiently. You'll be handling queries, providing support, and ensuring everything runs smoothly day-to-day. Client Details A company in the healthcare industry providing services in the UK. Description Respond to customer queries via phone, email, or other communication channels. Provide accurate information and resolve issues in a timely manner. Keep records of customer interactions and update systems accordingly. Work closely with other teams to ensure seamless service delivery. Maintain a professional and friendly approach when dealing with customers. Identify and escalate issues that require further attention. Assist with administrative tasks related to customer service processes. Contribute to improving customer service procedures and practices.Profile A successful Customer Service professional should have: Experience in a customer...

We are looking for an organised, compassionate and proactive Triage Officer to join a busy Work & Skills team in Rhondda. This is an excellent opportunity for someone with strong customer service and administration experience who enjoys supporting people and helping them access the right employment and skills services. You'll be the first point of contact for referrals, ensuring individuals receive the most appropriate support while working closely with internal teams and external partner organisations. * Location: Ty Elai, Heol Dinas Isaf, Tonypandy, Rhondda Cynon Taf, CF40 1NY * Pay: £18.62 per hour (Umbrella) * Contract: 15 Weeks+ * Start Date: ASAP * Working Pattern: Hybrid – Typically 3 days in the office and 2 days working remotely Key Responsibilities: * Act as the first point of contact for client referrals via telephone, email and community settings. * Triage referrals and direct clients to the most appropriate employment and support services....

Italian Speaker in Customer Service Location: Northampton (Must be able to commute to the office) Contract Role Working Pattern: * Monday to Thursday: 7:00 AM - 4:00 PM (In-office, 4 days)Friday: 7:00 AM - 2:00 PM (Work from home) Salary: Up to £32,000 per annum (Depending on Experience)Start Date: ASAP About the Role Due to our client's continued business expansion, we are looking for a dedicated Customer Experience Representative fluent in Italian to provide potential and existing customers with exceptional service. You will play a key role in identifying customer needs, responding to queries, and collaborating with internal departments to optimise customer service, build brand awareness, and drive our new digital strategy. Key Responsibilities Developing new sales opportunities using outbound emails, calls, and lead follow-ups. Explaining and demonstrating the functions and features of products and services. Managing the complete sales process from initial lead to...