35 team manager jobs found

We are seeking a Temporary Customer Service Advisor to provide excellent support to clients within the business services industry. The role is based in Leeds and will involve assisting customers with their queries and ensuring high-quality service delivery. Client Details The employer is a well-established organisation within the business services industry. Known for its commitment to excellence, the company operates as a medium-sized enterprise and offers a professional work environment focused on delivering exceptional customer service. Description Respond to customer inquiries through inbound calls and emails. Maintain accurate records of customer interactions and transactions in the system. Resolve customer issues by providing appropriate solutions and alternatives within a timely manner. Collaborate with team members to address customer concerns effectively. Stay informed about the company's products and services to provide accurate information to customers. Escalate...

Sue Ross Recruitment are working on behalf of our client, a highly respected international manufacturing specialist, to recruit a French Speaking Customer Service Specialist for a fixed-term contract for 12months. This is an exciting opportunity to join a global business in a key role supporting both UK and international customers. The successful candidate will join a collaborative and high-performing team, delivering outstanding customer service and managing a variety of complex processes including exports and order fulfilment. Key Responsibilities: * Process sales orders accurately and in a timely manner, ensuring cut-off deadlines are met * Handle a wide range of customer queries and resolve complaints across email, phone, and electronic systems * Contribute to projects such as Salesforce implementation, new product launches, and process improvements * Liaise with departments including shipping, planning, warehouse, and sales to support customer satisfaction *...

Sue Ross Recruitment are working on behalf of our client, a highly respected international manufacturing specialist, to recruit a German Speaking Customer Service Specialist for a fixed-term contract for 12months. This is an exciting opportunity to join a global business in a key role supporting both UK and international customers. The successful candidate will join a collaborative and high-performing team, delivering outstanding customer service and managing a variety of complex processes including exports and order fulfilment. Key Responsibilities: * Process sales orders accurately and in a timely manner, ensuring cut-off deadlines are met * Handle a wide range of customer queries and resolve complaints across email, phone, and electronic systems * Contribute to projects such as Salesforce implementation, new product launches, and process improvements * Liaise with departments including shipping, planning, warehouse, and sales to support customer satisfaction *...

Join Our Team as a Customer Service Administrator! Are you ready to take your customer service skills to the next level? We are seeking an enthusiastic Customer Service Administrator to join our client's dynamic team in Birmingham! This is a fantastic opportunity to work in the utilities industry with a company committed to empowering learners through exceptional retrofit training. Role Overview: As a Customer Service Administrator, you will be the first point of contact for our client's valued customers. Your primary responsibility will be to ensure smooth communication and efficient processing of inquiries. If you are proactive, organised, and love helping others, we want to hear from you! Contract Type: Temporary contract Daily Rate: £97 + holiday pay + temp benefits Working Pattern: full-time Key Responsibilities: Respond to customer inquiries via phone and email Process orders and manage customer accounts efficiently Provide product and service information to...

Hours 8.30am - 5.00pm Monday - Friday £13.00 per hour Join Our Team as a Customer Service Advisor. Are you looking for your first office role? Looking to gain experience within the customer service industry? This role could be perfect for you! What You'll Do: As our Customer Service Advisor, you will play a pivotal role in supporting client needs. Your day-to-day responsibilities will include: Answering all incoming customer service calls Updating the CRM system with customer notes Ensure all issues are resolved by the end of each working day What We're Looking For: Enthusiastic: A positive attitude that can brighten the office! Organised: Ability to manage multiple tasks efficiently. Team Player: Willing to collaborate and support colleagues. Tech-Savvy: Comfortable using various software and systems.Why Join Us? Impactful Work: Be a part of an organisation that shapes minds and futures. Supportive Environment: Work alongside a dedicated team that values collaboration...

Customer Service Retention Specialist (Complaints) Certain Advantage is hiring for a Customer Service Retention Specialist (Complaints) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing complaints team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Complaint Logging Accurately log all customer complaints and concerns ensuring escalation Follow up and resolution as needed. Handling and organising complaint information through different channels and systems. Actively follow up any complaints to ensure...

New Year! New Start! These jobs are a fantastic way to trial a new Customer Service role, and have the opportunity to extend to a full-time position! We want to hear from you today! Are you someone who thrives on delivering excellent customer service and enjoys being part of a supportive team? We are looking for motivated and friendly individuals to join an incredible company as a Customer Service Advisor. Benefits: * Comprehensive training and development opportunities * Work-life balance * Financial wellness * Positive company culture * Supportive colleagues * Supportive environment * Good transport links with easy access to transportation * Dynamic work culture that fosters collaboration, innovation, diversity, and inclusion * A potential to continue to a permanent role About the Role As the first point of contact on a variety of inbound calls, the Customer Service Advisor will play a key role in supporting clients, Independent Financial Advisors (IFAs),...

New Year! New Start! These jobs are a fantastic way to trial a new Customer Service role, and have the opportunity to extend to a full-time position! We want to hear from you today! Are you someone who thrives on delivering excellent customer service and enjoys being part of a supportive team? We are looking for motivated and friendly individuals to join an incredible company as a Customer Service Advisor. Benefits: * Comprehensive training and development opportunities * Work-life balance * Financial wellness * Positive company culture * Supportive colleagues * Supportive environment * Good transport links with easy access to transportation * Dynamic work culture that fosters collaboration, innovation, diversity, and inclusion * A potential to continue to a permanent role About the Role As the first point of contact on a variety of inbound calls, the Customer Service Advisor will play a key role in supporting clients, Independent Financial Advisors (IFAs),...

Do you thrive on helping others and enjoy solving problems? Are you organised, friendly, and motivated by delivering excellent service every day? If so, we’d love to hear from you. About the Role We’re looking for a Customer Service Executive to join our team on a 12-month contract. In this role, you’ll be at the heart of our customer support, ensuring enquiries are handled quickly and efficiently. You’ll process orders, manage records, and work closely with colleagues across departments to keep everything running smoothly. Key Responsibilities • Responding to customer enquiries with professionalism and care • Processing and progressing orders to meet deadlines • Liaising with internal teams and global contacts to provide updates • Maintaining accurate records and systems • Supporting customers with complaints and returns, ensuring fair resolutions • Promoting and maintaining online eShop functions What We’re Looking For • Previous experience in customer service or internal...

Role Details: - Title: Customer Service Support Officer - Location: Stoke Poges - Pay: £15 per hour - Contract Length: 6 months (potential for extension) Schedule: - Hours: Monday to Friday, 9:00 AM - 5:00 PM (37.5 hours per week) - Onsite Requirement: The first two weeks require four days in the office for training. After training, the normal office days are Wednesday and Thursday. About the Role: You will work as a member of the Operations Team to provide an unrivalled, outstanding service to all internal and external customers. This role is within the Customer Services team and focuses on responding to high volumes of customer calls, written correspondence and internal queries. You will be an enthusiastic, friendly member of the Operations Team adding value to the overall level of service SFS provides and helping to work towards the company vision while delivering on our values, Responsible, Excellent & Innovative. It's incredibly important that our people enjoy...

Job Title: Customer Service Support Officer Location: Stoke Poges Contract Details: Temporary (6 months, potential for extension) Salary: £15 per hour About Our Client: Join a vibrant and supportive organisation committed to delivering exceptional customer service in the Financial Services industry. Our client is passionate about fostering a friendly and engaging work culture, dedicated to employee development and teamwork. Benefits & Perks: Supportive environment for employee development Friendly and engaging workplace culture Opportunities for training and professional growth Responsibilities: As a Customer Service Support Officer, you will: Serve as the first point of contact for customers, addressing inquiries via phone and email Handle questions on agreements, terminations, and protection queries Process transfer requests and updates to customer records promptly Collaborate with team members to ensure outstanding service delivery Identify process improvements...

Customer Service & Sales Advisor – Temporary Location: Dartford Contract: untill the 19th December (possibility to extend) Hours: 8.30am – 5:00pm, Monday to Friday We’re looking for a Customer Service & Sales Advisor to join a busy and supportive team in Dartford on a short-term basis, with the possibility of extension. This is a fantastic opportunity to gain valuable experience in a fast-paced customer service environment, supporting clients with orders, queries, and day-to-day requests. What you’ll do: Handle inbound calls and emails, providing a professional and timely response. Accurately process customer orders and maintain records. Support customers with stock availability, pricing, and delivery updates. Resolve queries efficiently to ensure a smooth service. Work collaboratively with the wider team to meet targets and deadlines.What we’re looking for: Excellent verbal and written communication skills. A proactive and reliable individual with a strong customer...

Pertemps are recruiting for multiple Customer Support Agents to join a leading Health Services Provider. The Customer Support Agent provides frontline telephone, email, and live chat support for our clients ensuring a smooth patient journey and consistently high-quality care. The role involves handling enquiries sensitively and professionally, completing administrative duties within Salesforce and other systems. This is a fully remote/home-based role; you will start off working via Pertemps and transfer across to our client after an initial temping contract. Although we do require you to have experience in a Customer Care/Advisor position, full and in-depth training will be provided (3 - 5 weeks). Responsibilities as a Customer Support Agent: Provide frontline support via telephone, email, and live chat Handle enquiries with empathy, professionalism, and efficiency — including during high-demand periods Book appointments and coordinate plans in line with operational requirements...

Customer Service Representative – Office working  Inspired by their unique client base, our client is looking to add to their growing customer service team to continue to provide a top-quality tailored customer experience. Location: Office working, NN5 Lodge Farm Employment Type: Full-time temporary to permanent position. Pay: £12.21 per hour, paid weekly. Working Hours: 40 hours per week, working 5 days out of 7 between the hours of 8am and 8pm Monday – Sunday. Responsibilities of a Customer Service Representative Build rapport with customers in a consultative manner Listen to the customer's needs to ensure a positive and unique solution to their queries Provide exceptional customer service by demonstrating in-depth knowledge of the services & products the company provides. Communicating with customers and clients via live chat platforms. The key skills / experience that we are looking for are:    Excellent customer service skills  Great team player  6 months...

Customer Service Retention Specialist (Complaints) Certain Advantage is hiring for a Customer Service Retention Specialist (Complaints) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing complaints team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Complaint Logging Accurately log all customer complaints and concerns ensuring escalation Follow up and resolution as needed. Handling and organising complaint information through different channels and systems. Actively follow up any complaints to ensure...

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth...

Thrive Group are delighted to be supporting our client in Chippenham who is  actively looking to recruit a Customer Service Executive to join the team on a temp to permanent basis (for the right candidate).   What you will be doing: To provide outstanding customer service on both incoming and proactive outgoing customer enquiries and be able to manage customer expectations and assist in resolving queries. Respond promptly and professionally to customer inquiries via phone, email or chat Provide accurate information regarding products, services, policies, and procedures. Assist customers in placing orders, processing returns, or managing accounts. Accurately record customer interactions and transactions in the CRM system What you will need to succeed: Previous experience working in a call centre / customer service environment. Able to work to deadlines under pressure. Excellent communication skills, both verbal and written. IT Literacy. What you will receive in...

Digital Service Manager - Interim role until March 2026 Mansfield Full Time Contract - March 2026 £ TurnerFox are recruiting for an experienced Interim Digital Service Manager to join a forward-thinking Digital team. If you're confident managing suppliers, improving services and keeping things running smoothly, this could be a great fit! The Role of Digital Service Manager Assist with developing, managing and scheduling Changes with the business and technical teams. Programming Requests for changes from the business in ITSM tool. Developing, documenting and updating processes and procedures Helping to develop and populate our Service Catalogue. Working with the Service Desk on initiatives, Ensuring Digital services are operating to expected levels, develop the Service Desk and boost first-time fix rates Assist knowledge transfer to the Service Coordinator Supporting with the implementation of a new ITAM system to improve management of end of life / support milestones for our...

Service Charge Analyst – South London £28.58 per hour (Umbrella) 3-Month Ongoing Contract Hybrid Working – Minimum 4 Days in Office We are seeking an experienced and detail-driven Service Charge Analyst to join our dedicated Service Charge team at Southern Housing. This is an excellent interim opportunity for a professional with strong analytical ability, housing sector experience, and a commitment to delivering high-quality customer service. About the Role As a Service Charge Analyst, you will report directly to the Service Charge Manager and play a key role in shaping and delivering an accurate, transparent, and customer-focused service charge function. You will work closely with colleagues across the organisation, contributing to ongoing transformation and improvement projects within the Service Charge team. Key Responsibilities Ensure accurate calculation, monitoring, and reconciliation of service charges Provide high-quality support and information to service charge payers...

Housing (Homelessness) Triage/First contact Officer Office based – 36 Hours per week (flexibility for hybrid working considered once role established) To provide an effective triage and duty service and conduct a pre assessment/filtering service by telephone or face to face interviews to provide advice and assistance for those in housing need or are threatened with homelessness or are homeless in accordance with the Homelessness Act 2017. Duties Interview and assess homeless on the day approaches in person. Make preliminary investigations ensuring customer provides evidence and documentation at the earliest opportunity. Provide comprehensive advice on a full range of options to solve their housing problem including tenancy rights, housing, and welfare benefits. Makes initial enquiries into reason to believe client is eligible and homeless. Filters and contacts online housing options form and conducts preliminary enquiries, providing advice and assistance to prevent homelessness...