9 technical manager jobs found

Technical Support Specialist – 12mths – hybrid Hertfordshire - £160pday) Our client is seeking a Technical Support specialist to work approx. 4 days per week onsite in Ware, Hertfordshire. You will be reporting to a Technical Support Team Lead or Manager, the Technical Support Specialist ensures critical customer issues are resolved or escalated in the most effective and efficient manner. Success in this role will be defined by a strong customer first mentality, a thorough systematic approach to troubleshooting hardware, software or systems, and the curiosity to learn about a diverse set of technologies. If you love to challenge yourself, enjoy getting to the bottom of issues and want to be a part of a fast paced challenging environment, this opportunity is for you. Required skills & experience: Exceptional skills in problem solving & time management Able to provide timely updates and manage customer expectations Ability to read, write, and speak English fluently;...

Job Title: Customer Service Representative Duration: 12 months Location: Manchester/Hybrid (four days per week in the office) Salary: Circa £31500 per annum Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you passionate about providing exceptional customer service? Do you thrive in fast-paced environments and enjoy solving problems? If so, we have the perfect opportunity for you! Our client, a leader in the banking industry, is seeking enthusiastic Customer Service Representatives to join their dynamic team. Why You Should Apply: Work in a vibrant atmosphere where your contributions truly matter. Enjoy a hybrid working...

Customer Service Administrator Wellingborough Long term ongoing temporary Full-time hours £12.85 per hour (will increase after 12 weeks) Are you an organised individual able to prioritise a heavy workload? Are you technically minded and able to solve problems? Are you an efficient administrator who pays great attention to detail? If this sounds like you and you're available immediately we'd like to hear from you ASAP. Our Client is seeking a Customer Service Administrator to join their organisation on an ongoing temporary basis. The ideal candidate will have previous commercial, office-based customer service experience with a confident & professional telephone manner. You must be available to interview and start immediately. This is a long-term temporary role and there will be the opportunities to apply for permanent roles in the future. Key responsibilities & duties of the Customer Service Administrator include: Dealing with enquiries from customers over the...

Customer Services Team Leader – Nantwich – Permanent – £27,000 We are currently seeking an experienced and proactive Customer Services Team Leader to join our client’s organisation based on the outskirts of Nantwich. This is an excellent opportunity for an individual with strong leadership skills and a customer-focused approach to support and develop a busy Customer Services function within a fast-paced environment. Supporting the wider business, duties will include: * Co-ordinating the customer services function and team to ensure smooth and efficient operations * Allocating and prioritising workloads effectively across the team * Leading, motivating, and developing team members through training and coaching * Managing holiday and absence cover to maintain service levels * Implementing procedures and systems to improve operational efficiency * Managing a busy switchboard and handling a high volume of inbound calls * Screening calls, taking messages, and responding to...

Technical support - 2nd line - Temporary Location :Eastleigh / Southampton (Hybrid) Hours: Rotating shift pattern: 4 days on / 4 days off Coverage Monday to Sunday, 06:00 - 23:00 Current shifts: 7:00am - 7:00pm 8:00am - 8:00pm 9:00am - 9:00pm Duration: This is an ongoing position Salary:£27000- pro rata   Dynamite Recruitment is supporting , a global leader in technology solutions, is looking for a Customer Support Analyst / 2nd Line technical support to join their team on a temporary basis.   This is an immediate start opportunity for someone with strong technical support skills @ 2nd line who thrives in a fast-paced, customer-focused environment.   You will provide second-line support for the client's POS software, managing cases from initial contact through resolution, troubleshooting issues, and delivering a world-class customer experience. Key Responsibilities Respond to customer queries via calls, emails, and web portal Investigate and resolve...

IT 1st Line Support Technician 📍 Southend-on-Sea 💰 Competitive Salary (based on experience) About the Role We're working with a well-established, community-focused organisation in Southend-on-Sea that is expanding its central IT function. They are looking to recruit an IT 1st Line Support Technician to join their growing team. This is a fantastic opportunity for someone passionate about IT support who enjoys working in a fast-paced environment, providing hands-on technical assistance and excellent customer service to end users. You'll act as a key point of contact for IT queries, supporting a wide range of systems and hardware while ensuring smooth day-to-day operations across the organisation. Key Responsibilities Provide first-line IT support, responding to helpdesk tickets efficiently and professionally Troubleshoot and resolve hardware and software issues across desktops, laptops, printers, and networks Escalate more complex issues to 2nd/3rd line support when required...

Location: Paisley, Glasgow Pay Rate: £15.00 per hour (approx. £29,250 per annum based on 37.5 hours per week) Working Hours: Monday to Friday, 9:00am - 5:30pm Work Pattern: Hybrid - 2 days working from home following approximately 6 weeks of onsite training Parking: On-site parking available Start Date: As soon as possible Contract Type: Minimum 6-month temporary contract (with potential for extension) Role Overview A global organisation and industry leader is seeking a Customer & Sales Support Coordinator to join its growing team. This role plays a key part in supporting day-to-day customer operations, including order processing, quotation preparation, and handling a range of telephone and email enquiries. You will also provide support to internal teams and assist with technical queries, ensuring a consistently high level of customer service across all interactions. Key Responsibilities Process customer orders accurately and efficiently Prepare and issue quotations...

Industrious Recruitment are seeking a Customer Service Coordinator for a client based in Milton Keynes. This is an 12 month Fixed Term Contract. This role is to provide support to their core accounts. The main emphasis of this role is delivering timely and professional customer service to their customers who call into the Customer Support Centre to deliver a seamless service for their technical and product enquiries. This will include managing and accurately recording equipment faults in their CRM and deliver on set customer response KPI targets. You will also need to monitor and ensure that the Key Performance Indicators (KPIs) are met from their service suppliers and complete any escalation activities as required to ensure that all customer support is delivered to their customer contractual obligations. In addition, the position will involve at times creating reports for their Account Managers and data collection. As part of the technical service administration team you will be...

Sue Ross Recruitment are working on behalf of our client, a highly respected international manufacturing specialist, to recruit a German Speaking Customer Service Specialist for a fixed-term contract for 12months. This is an exciting opportunity to join a global business in a key role supporting both UK and international customers. The successful candidate will join a collaborative and high-performing team, delivering outstanding customer service and managing a variety of complex processes including exports and order fulfilment. Key Responsibilities: * Process sales orders accurately and in a timely manner, ensuring cut-off deadlines are met * Handle a wide range of customer queries and resolve complaints across email, phone, and electronic systems * Contribute to projects such as Salesforce implementation, new product launches, and process improvements * Liaise with departments including shipping, planning, warehouse, and sales to support customer satisfaction *...