3 jobs found in Aldershot

Our client is looking for an experienced and dedicated Customer Service Administrator to join their dynamic and supportive team. The ideal candidate will have a background in customer service and will play a key role in ensuring exceptional support for both new and existing customers. Duties: Acting as the first point of contact for customer enquiries via phone and email. Managing the customer ticket queue in collaboration with team members, ensuring timely resolution. Handling online quotations and orders. Inputting orders into the system with accuracy and efficiency. Sharing product knowledge with customers to provide support and advice. Collaborating with the Customer Service Manager to deliver an excellent customer experience. Troubleshooting delivery issues and demonstrating empathy when resolving problems. Assisting the team with other administrative duties as required.The ideal candidate will: Possess excellent communication skills, both verbal and written. Have previous...

Our client based in Woking are seeking a Customer Service Advisor to join their busy team! You will be first point of contact for customers and provide advice and guidance on products. This role requires someone with excellent customer service skills, who enjoys a fast-paced environment! To be considered you must be available immediately. Duties: Engage with customers, providing information about products and services Building rapport with customers over the phone Manage customer complaints and ensuring the highest customer satisfaction Use CRM system to manage customer interactions Ensure customer records are updatedExperience: Excellent communication skills, both written and verbal Strong attention to detail Previous customer service experience Experience using a CRM software Positive attitude with customers and colleagues

We are recruiting for a Office Administrator on a temporary basis on behalf of one of our long established clients. There may be opportunities for permanent employment after a qualifying period. Your duties will include: Processing sales orders through the system Supporting the sales and customer service teams Ensuring that customer's orders are delivered in time and in full or advising them of the delay of their orders in applicable Dispatch parts to customers, where required Processing service requests from retailers if required Inputting data to relevant systems and databases Handling enquiries via telephone and email Managing returns and also collection and credit requests Call handling.Working 8:30am - 5.00pm, Monday - Friday, you will be working in a small friendly team assisting with the day-to-day administration and operation of the Customer Service department. Location: Medway towns. You will have previous experience in customer service and administration, be IT...