63 jobs found in Alsager

Customer Service Retention Specialist (Complaints) Certain Advantage is hiring for a Customer Service Retention Specialist (Complaints) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing complaints team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Complaint Logging Accurately log all customer complaints and concerns ensuring escalation Follow up and resolution as needed. Handling and organising complaint information through different channels and systems. Actively follow up any complaints to ensure...

Customer Service Retention Specialist (Complaints) Certain Advantage is hiring for a Customer Service Retention Specialist (Complaints) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing complaints team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Complaint Logging Accurately log all customer complaints and concerns ensuring escalation Follow up and resolution as needed. Handling and organising complaint information through different channels and systems. Actively follow up any complaints to ensure...

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth...

We are seeking a motivated and enthusiastic Customer Services Executive to join our client's growing team based in Warrington. The rate of pay is £12.80 per hour. This is a full-time role working fixed shifts and the hours of work are: - 8:30am to 5pm Your Time at Work As a Customer Service Executive, you will be the first point of contact for our customers, ensuring every interaction is handled professionally, efficiently, and with care. You will manage customer queries via phone, email, and live chat, while working closely with other departments to resolve issues and improve the customer experience. Key Responsibilities: - Responding promptly and professionally to customer enquiries. - Managing incoming calls, emails, and chats, ensuring high customer satisfaction. - Resolving customer issues efficiently and empathetically. - Maintaining accurate records of customer interactions using CRM systems (Creatio CRM) - Liaising with internal teams to follow up on...

Customer Service Advisor Location: Chester Business Park (free on-site parking) Pay: £14.47p/hr Contract: Temporary - 12 months Start Date: 23rd February 2026 Hours: Monday to Friday, rotating shifts between 8am and 8pm Plus: 1 Saturday every 4 weeks (9am-4pm, with a weekday off in return) Hybrid Working: Office-based for the first 6 months, then 3 days working from home per week (subject to approval) Start Your Career with a Trusted UK Bank Do you enjoy helping people, solving problems, and working in a friendly, fast-paced team? Join Lloyds Banking Group as a Customer Service Advisor, where you'll support existing customers with a wide range of account queries. With full training, great pay, and a chance to develop your skills, this role is ideal for anyone looking to build a long-term career in financial services. Why You'll Love This Role £14.47 per hour, with weekly pay Free on-site gym with shower and changing facilities Hybrid working - up to 3 days from home...

Job title – Customer Service Advisor Location – Manchester M15  Contract – Temporary ongoing Working hours – 35 hours per week (Rota-based hours) We’re recruiting a Customer Advisor to join a busy Repairs Hub, supporting residents with day-to-day repairs enquiries and scheduling works in line with agreed timescales, including Awaab’s Law requirements. You’ll be the first point of contact for customers, ensuring repairs are correctly diagnosed, prioritised, and resolved wherever possible at first contact. This is a fast-paced, resident-facing role requiring empathy, accuracy, and strong communication skills. Key responsibilities Handle customer enquiries via phone, digital channels, and social media Diagnose repairs accurately and schedule works in line with service standards Support compliance with Awaab’s Law and other statutory repair requirements Manage sensitive and complex conversations with professionalism and empathy Work collaboratively within the Repairs Hub...

Job Title: Customer Service Representative Duration: 12 months, temp to perm Location: Manchester/Hybrid (four days per week in the office) Salary: £30000 per annum plus 5% bonus Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Join a Leading Bank as a Contact Centre Operative - Manchester City Centre Temp to Perm | Competitive Salary | Hybrid Working | Career Growth Opportunities Our client, a top name in the banking industry, is looking for enthusiastic Customer Service Representatives to join their vibrant team in Manchester City Centre. This is your chance to grow your career in financial services, with fantastic training,...

Customer Service Advisor Telford Temporary for 3 months possibly longer £12.30 per hour Monday-Friday 8:30am-5pm, 37.5 hours per week Our well-established client in Telford is looking for a Customer Service Advisor to join their team on a temporary basis. The role is anticipated to last for 3 months and possibly longer for the right candidate. The role will be based in a clean modern office environment within a friendly and supportive team. Responsibilities and duties will include, but not limited to: * Handle incoming customer calls and provide clear, professional assistance * Book and manage appointments related to customer enquiries and service needs * Complete any invoice‑related administrative tasks * Respond to customer enquiries in writing, ensuring timely and helpful communication * Represent the company positively by using strong product knowledge to build trust and enhance customer experience * Maintain accurate and up‑to‑date customer records *...

Adecco are currently recruiting for a customer service adviso. The hours for this role are Monday to Friday - Rotational between 09:00 - 18:00 Pay rate = £13.00 /£14.00 -12 Month Contract Part of a team of customer services representatives, this role has the main objective to execute efficiently and professionally all business operations and customer services activities. This role is a customer facing role requiring customer focus, clear communication skills, product knowledge, empathy, stress-resistance as well as versatility with operational systems (SAP, etc). KPI is customers' satisfaction and 100% compliance with all policies and procedures. This role will contribute to supporting the achievement of the overall commercial operations objectives for the UK. Accountabilities Customer Service: Adherhance to Customer Service processes and procedures Answering inbound customer calls courteously and professionally, dealing with each enquiry effectively and efficiently...

I am seeking a number of Customer Services Advisors where you will be the first point of contact, advise and information Key responsibilities You will be a self starter who is able to own quiries through to resolution be able to confidently use Microsoft tools, emails and internet/intranet A very good empathtic telephone manner is needed working in a call centre enviroment Full training will be provided

Customer Service Advisor £12.21 per hour  25 hours per week Monday to Sunday 7am-9pm (must be fully flexible to work any shifts between these hours on a rota basis) Based on-site in Bescot, Walsall We are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in the Bescot Area in Walsall. The RAC is one of the UK’s biggest and most well-recognised companies operating in the Motoring industry. Their office in Walsall is ideally located for workers who commute by both public and private transport, thanks to its large, free on-site parking, as well as its proximity to both a bus stop and train station which has regular links to Walsall and Birmingham City Centre. Role We are looking for a Customer Service Advisor to work for the RAC; within this role, you will be handling inbound calls from customers with a broken down vehicle; you will be tasked with ensuring the customer’s case is dealt with as swiftly and professionally as...

Customer Service Administrator Annesley, NG15 Monday to Friday | 9:00am – 6:00pm £13.59 per hour We are currently recruiting a Customer Service Administrator to join a busy and fast-paced distribution operation based in Annesley (NG15). This is a great opportunity for someone with strong communication skills who enjoys working in a customer-focused environment. The Role * Handling customer enquiries via phone and email * Processing orders and updating internal systems * Liaising with transport, warehouse, and planning teams * Resolving delivery issues and providing timely updates to customers * Maintaining accurate records and documentation * General administrative duties as required Requirements * Previous customer service or administrative experience preferred * Strong communication and organisational skills * Confident using computer systems and Microsoft Office * Able to work well...

Customer Service Advisor – HOME WORKING **Must live in Leeds & must be able to travel to Morley for the first day** Role Profile: Hourly Rate: £12.21ph- Paid Weekly Hours: Full Time, Monday - Friday must be fully flexible between 8am-6pm; Paid Training: Full time training 9am - 5pm Role Overview: We are looking for confident, energetic individuals for a Customer Service role in the Leeds area. This role involves taking inbound Customer Service calls; no Sales! As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience. Our client is looking for a confident communicator. This is an amazing opportunity with possibilities of progression and growth. Responsibilities: · Build rapport with customers in a consultative manner...

IMMEDIATE START REQUIRED My client based in Huntingdon is current recruiting for Customer Service Assistants to join their busy and ever-growing team on a Temporary basis until the end of the month possibly on-going. You will be passionate about providing excellent customer service and thrive in a fast-paced environment. There will be great opportunities to progress with this company if that is what you are looking for in your career! OFFICE BASED ROLE Monday – Friday 8:30 - 17:30. Hourly Rate - £12.21 - £13 per hour The Person: Experience in a Customer Service environment Good knowledge of the booking process Excellent attention to detail Strong communication skills, written and verbal Team Player Fast and accurate keyboard skills and Accurate data input skills Willingness to learn Good IT skills If you would like to be considered for this position please send your CV to  or call (phone number removed). INDHUN

Customer Service Newcastle - onsite 6 Months Contract + Extension £15.54 paye A well established consultancy firm is looking for a Customer service advisor to join their team on a 6 month contract. You will be the first point of contact for all customer needs, providing customer support and escalating any questions to the relevant team. You will be working in a fast paced environment, answering calls and working towards KPIs. As a Customer Service Representative you will support customers with any enquiries they may have about their loan accounts. The main focus of this role is putting the customers first and solving their problem. You will be handling sensitive data / information so it is imperative that you follow all GDPR rules and regulations. Essential Skills Prior customer experience / contact centre experience Strong awareness of FCA rules and regulations Good Communication skills both written and verbal Background in banking, insurance or any financial...

Due to our continued success, we now require a Customer Service Administrator to join our team asap as we expand the business. The role will be working as part of our wider Customer Service and Administration team at our Frimley Head office which also houses our distribution team. Working for a well known online retail brand assisting with customer service for multiple brands, you will be assisting with a mixture of customer service tasks both administrative and over the phone/email/webchat. We offer weekly pay, free onsite parking and a modern and friendly team environment. The role would suit candidates with previous customer service experience either gained from an office, retail or hospitality role now seeking to secure a customer service and admin role within a purely office based environment. We will also consider applications from recent College or University leavers seeking their first office job or those looking to return to work after a gap in employment. Duties for the...

Role: Customer Service Advisor (Welsh Speaking) Location: Remote (UK) Work Model: Fully Remote Employment Type: 3‑month Contract We are seeking a Customer Service Advisor to join a leading global professional services company. In this role, you will provide back‑office support and customer care services, solving routine problems and ensuring smooth operations. The ideal candidate will bring strong communication skills, bilingual fluency in English and Welsh, and the ability to work effectively within a team under detailed guidance. This is an excellent opportunity for early‑career professionals looking to build experience in customer service within a supportive environment. Key Responsibilities Solve routine problems using precedent and general guidelines. Work closely with your team and direct supervisor, following detailed instructions. Ensure accuracy and professionalism in customer interactions. Contribute as an individual team member within a narrow scope of work....

Housing Services Officer Role in North London Housing Repairs / Admin and Scheduling Liaising with Tenants, Raising Repairs and scheduling appointments 36 hour week - Hybrid working (2 - 3 day a week from home) Fantastic Opportunity to join a supportive team - working in the North London Duties Experience of dealing with call in a professional, polite, sensitive, efficient and timely manner, to a high standard of customer care using the appropriate greeting, including name, adapting methods of communication to meet the needs of the customer and ensuring that a positive image To diagnose repairs accurately, raise orders on IT systems to contractors and book appointments. All jobs are responsible for responding directly to service users either providing information or assisting with service transactions. To contribute towards the overall service objectives and targets of the Housing Repairs Operational Team. Also, to achieve agreed service outcomes and outputs, and personal...

A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the...

Our client based in Woking are seeking a Customer Service Advisor to join their busy team! This role is temp with the opportunity to move on to a permanent contract. You will be first point of contact for customers and provide advice and guidance on products. This role requires someone with excellent customer service skills and experience working in a similar role. Duties: Handle inbound calls from existing customers Building rapport with customers over the phone Troubleshooting technical issues Manage customer complaints when required Update CRM system on a daily basis Handle calls as quickly and efficiently as possible Experience: Excellent communication skills, both written and verbal Strong attention to detail Previous phone-based customer service experience Experience using a CRM software would be advantageous Positive attitude with customers and colleaguesPlease apply for a chance to be considered