2 jobs found in Ampthill

About the Client Our client is a leading distributor with 25 years’ experience, and they are looking for an Order Processer to join the fun and supportive team on a 3-month contract. The position is office based in state-of-the-art new offices in Stopsley, Luton, Beds If you are a customer focused, committed advisor happy to do an Order Processer role with an enthusiastic, outgoing approach then this is the role for you Duration: 3-month contract Location: Office based, LU2 8DL Salary: £25,300 annual salary (prorated for 3 months) Hours: 8.30am -5.00pm Parking: Free Holiday: 22 days holiday bank holiday (prorated for 3 months) About the role As an Order Processer you will processing customer orders onto the CRM system efficiently and accurately. The responsibilities include * Processing customer orders onto the in-house CRM system * Making outbound calls to customers to resolve any issues or for clarification of information relating to their account/order *...

About the Role At Mercedes‑Benz Financial Services, our customers are at the centre of everything we do. As a Customer Operations Specialist, you’ll play a vital role in delivering exceptional customer experiences while supporting the smooth day‑to‑day running of our contact‑centre operations. This is a fast‑paced, varied role where no two days are the same. This is a great opportunity to develop a broad skill set and make a real impact where it matters most. While this role is initially temporary, it provides a strong foundation for starting your career with Mercedes‑Benz Financial Services, with the potential to progress into permanent opportunities across the business. What You’ll Be Doing * Handling inbound customer enquiries via phone and email * Managing escalated queries with professionalism, empathy, and sound decision‑making * Identifying and supporting vulnerable customers with care and patience * Working collaboratively with colleagues to resolve issues...