64 jobs found in Appleton Thorn

We are looking to recruit a Council Tax Officer to join our Revenues service and support the effective administration of Council Tax on a remote basis. This role is ideal for someone with experience working in a local authority environment and strong working knowledge of Northgate (NEC) Revenues systems. The Role You will be responsible for the day-to-day administration of Council Tax accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role involves working closely with colleagues across Revenues and Customer Services to support billing, collection and recovery activity. Key Responsibilities * Administer Council Tax accounts, including new accounts, amendments and closures * Process discounts, exemptions, reductions and changes of circumstances * Issue bills, reminders and notices in line with legislation and council procedures * Undertake recovery action, including reminders, summonses and...

SEND Customer Services & Complaints Officer 📍 Macclesfield | Grade 9 We Do Social Work We Do Social Work is recruiting for a SEND Customer Services & Complaints Officer to join Cheshire East Council's SEND Service. This is an excellent opportunity for an experienced professional with strong customer service, complaints handling and administrative skills to support the delivery of high-quality SEND services. The role involves managing SEND complaints, compliments and enquiries, coordinating responses to Freedom of Information and Data Protection requests, liaising with the Local Government Ombudsman, producing performance reports, and supporting continuous service improvement. The ideal candidate will have experience working within a statutory or local authority environment, excellent communication and organisational skills, and a good understanding of SEND legislation, complaints processes and customer service standards. If you're passionate about delivering excellent...

Collections Officer – Liverpool - Field based role (travel up to two hours) Must have driving license amd access to own vehicle Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent,...

Job Title: Customer Service Representative - Apprentice Location: Liverpool - Mersey Chambers Salary: £19,148 per annum with the ability to increase between £26,938 - £28,609 per annum after the apprenticeship Job Type: Full Time, Fixed term contract for the duration of the apprenticeship with a view to move to a permanent contract once the apprenticeship is completed and passed. Working hours: 09:00 - 17:30 Monday to Friday Acorn Insurance Apprenticeship Programme: The Acorn Apprenticeship Programme is designed to give you the knowledge, skills, and behaviours you will need to accelerate your career progression, whilst you earn a competitive salary and gain practical experience. During the apprenticeship, you will: Work with a Training and Development Coach to develop a professional development plan that is personalised to your needs. Attend monthly Masterclasses on topics such problem solving, customer service and delivering results. Receive 1:1 support from Coaches who...

Customer Care Advisor Location: Roach Bank Road, Pilsworth, Bury, BL9 8RY Rate: £14.11 per hour Contract: Fixed Term Contract until 31st December 2026 Hours: 35 hours per week, Monday to Friday - See below Start Date: ASAP Adecco are recruiting on behalf of our well established client for a Customer Care Advisor to join their busy and dynamic Customer Care team based in Bury. This is an excellent opportunity to join a world-leading company, supporting professional customers and delivering an exceptional customer experience across a variety of communication channels. The Role As a Customer Care Advisor, you will be responsible for providing outstanding customer service to the clients professional customer base through multiple channels including: Telephone Email Live Chat WhatsAppYou will work within a fast-paced customer care environment, handling customer enquiries efficiently while ensuring accuracy, professionalism and a first-contact resolution approach. Key...

Are you an experienced administrator or customer service advisor? We currently have a temporary Administrator/customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience Role: Customer service rep/ Administrator Shifts: Monday - Friday, 2 shifts on rotation 8am - 4pm and 9am- 5pm (37.5hrs paid) Pay: £14.50 per hour Duration: 3 months initially with the potential to go perm Location: Holcim, Smith-Hall Lane, Hulland Ward, Ashbourne, DE6 3ET (100% office based) Main tasks include Ensure that orders are received when goods/services have been supplied Liaising with suppliers to resolve any invoice queries Answering the telephones and passing on messages in a professional manner Taking customer orders Updating customers on orders and deliveries Dealing with any customer queries Supporting internal staff with pricing queries Data entryRequirements Excellent IT skills and proficient in the use of Google suite...

Customer Service Resolution Officer Location: Stafford (Office Based) Salary: £15.00 - £20.00 per hour (depending on payment type) Contract: Temporary (with potential opportunities available) Hours: Full-time - 36 hours per week Following opening hours: Monday to Thursday: 8:30am to 5:00pm Friday: 8:30am to 4:00pm Are you passionate about delivering outstanding customer service? Sellick Partnership are supporting a well-established housing association to recruit a proactive and customer-focused Customer Service Resolution Officer to join their Customer Experience team in Stafford. If you're an experienced customer service professional who enjoys solving problems, supporting customers through challenging situations and making a genuine difference, we'd love to hear from you. This is a varied and rewarding role where you'll be the first point of contact for customers, taking ownership of enquiries and resolving issues quickly and effectively while delivering an exceptional...

Customer Service Advisor Location: Sheffield Pay Rate: £12.71 per hour Start Date: 7th September Contract Length: 16 Weeks Temporary Hours: 36 hours per week Are you passionate about delivering excellent customer service? Do you enjoy helping people and solving problems? We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Advisors on a 16-week temporary contract! The Role As a Customer Service Advisor, you'll be the first point of contact for customers, providing a professional and friendly service across a range of enquiries. You'll: * Handle customer queries efficiently and accurately * Deliver exceptional customer service at every interaction * Resolve issues and provide appropriate solutions * Update systems with accurate customer information * Work as part of a supportive and collaborative team Training You'll receive 5 weeks of comprehensive paid training to ensure you have all the knowledge and support needed to succeed...

1st / 2nd Line IT Support Engineer – Contract Location: Bradford – fully on-site Rate: Up to £225 per day, dependent on experience Contract: Initial three months IR35 status: Inside IR35 Start date: Immediate We are recruiting an experienced 1st / 2nd Line IT Support Engineer for an established consumer goods business based in Bradford. Employing several hundred people, the company requires additional support within its small, hands-on IT team during a busy period. This is a fully on-site contract role, initially for three months, and would suit someone who is practical, approachable and comfortable taking ownership of technical issues through to resolution. What you’ll be doing: * Providing 1st and 2nd line IT support to users across the business * Troubleshooting hardware, software, network and access-related issues * Resolving problems remotely using the Atera remote monitoring and management platform * Managing user accounts, permissions and access within...

An exciting opportunity has arisen for a Customer Account Executive to join the team on a 12-month maternity cover contract. This role is ideal for a customer-focused individual who enjoys building strong client relationships, solving problems and delivering excellent service in a fast-paced environment. The successful candidate will be responsible for managing a portfolio of clients, acting as a key point of contact and ensuring customer requirements are fulfilled accurately. Key Responsibilities: * Develop and maintain strong relationships with assigned clients. * Manage customer orders, ensuring requirements are met accurately and on time. * Communicate proactively with clients to manage expectations and provide updates. * Investigate and resolve customer queries and complaints through to completion. * Collaborate with internal departments to deliver service excellence and meet agreed service levels. * Support service improvement initiatives through data...

Location: Derby City (DE22) Hours: 37 hours per week Shift: Permanent nights, starting 23:00 Contract: Until 27/09+ Rota: Includes weekends and bank holidays Mileage paid We are seeking an experienced and motivated Telecare Team Leader to support the delivery of a high‑quality, customer‑focused 24/7 telecare alarm service. This role is ideal for someone with strong leadership skills, a background in customer care, and a genuine commitment to supporting vulnerable adults and older people. Key Responsibilities * Lead, supervise and develop the Carelink team to ensure a professional and efficient 24/7 telecare service * Provide operational management and guidance, including installation, testing and maintenance of Telecare and Telehealth equipment * Support the 24/7 emergency response function and provide direction to the call handling team * Deliver out‑of‑hours management support on a rota basis, including nights, weekends and bank holidays *...

Immediate start - 6 month contract Customer Service Representative Tibshelf, Derbyshire £12.71 per hour – weekly paid Monday to Friday – 37 hours per week After 12 weeks holiday increase to 27 days plus 8 bank holidays We have an immediate opportunity to join a leading manufacturing facility in Tibshelf, Derbyshire with the recruitment of a Customer Service Representative to support them on a temporary bais for a minimum of 6 months. As the first point of contact for customers you will use your customer service skills to efficiently understand their needs and advise accordingly. Working closely with all departments within the company to ensure that our customers receive the best possible service. Role Responsibilities for the Customer Service Representative * Be responsible for the day-to-day administration of selected accounts. * Establish and build rapport with your customers. * Process customer orders in a timely manner with attention to detail. * Supplying...

Exciting NEW Role Available! First Line Customer Support Based in Wolverhampton £13.45 per hour Full Time Rota Basis - Working hours between 5:00am and 11:00pm Temporary to permanent Our client is currently recruiting for a First Line Customer Support Advisor to join their growing company based in Wolverhampton. This is a fantastic opportunity to join an incredibly successful business that offers progression opportunities AND flexibility with hybrid working. If you have customer service experience, this role could be for you! Role Summary Acting as the first point of contact to both internal and external customers. Managing incoming telephone calls/queries to client SLA standards. Managing outgoing telephone calls/queries. Managing customer e-mails to company quality standards. Logging incoming calls and emails into incident ticketing tool. Provide initial assessment of all incidents/requests, attempt to resolve, and/or refer to other support areas. Maintain high level of...

SC Cleared 2nd Line Support Engineer Location: Wolverhampton (Onsite) Start Date: 3rd August Contract: Initial 1 month contract with a possible extension Rate: £220 per day (Inside IR35) Active SC Clearance is essential We're recruiting for an experienced 2nd Line Support Engineer to join our client on site in Wolverhampton. This is an excellent opportunity for a customer focused IT professional with strong Microsoft technologies experience to support users in a busy enterprise environment. Key Responsibilities Provide 2nd line support for hardware, software, and network-related issues. Troubleshoot and resolve incidents across Windows 10/11 environments. Support and administer Microsoft 365 applications and services. Manage and maintain devices using Microsoft Intune. Investigate and resolve VPN and remote access issues. Support end-user device deployments, laptop builds, and hardware refresh activities. Escalate complex issues where required and work collaboratively with wider...

Class 2 LGV Driver – Waste & Recycling North Yorkshire - Harrogate Employer: SWIFT Temps Ltd – Driving Recruitment Division Location: Harrogate, HG1 Pay Rate: £17.85 per hour (PAYE) Hours: Tues to Fri 6AM to 4:45PM 40 hours per week Job Types: Full-time, Contract ongoing work About the Role: SWIFT Temps Ltd is currently recruiting for an experienced Class 2 LGV Driver to join the waste and recycling team supporting the local authority in the Harrogate area. This is an ongoing role, offering consistent work and a structured four-day week. Key Responsibilities: * Working as part of the Waste Collection Team based at Harrogate, Claro Road Depo, HG1,you will safely carry out waste collections across the area, this will include the collection of all waste and recyclables from household and commercial properties. * Drive a refuse collection vehicle on assigned rounds * Work as part of a team collecting domestic waste and recyclables * Must be prepared to work as a...

1st Line Support Analyst Location: Birmingham (Hybrid - 4 days onsite, 1 day remote) Contract: Initial 6-Month Contract with the opportunity to become Permanent Start: ASAP The Opportunity We are currently looking for a proactive and customer-focused 1st Line Support Analyst to join a busy IT support team based in Birmingham. This is an excellent opportunity to join an organisation on an initial 6-month contract, with a strong possibility of moving into a permanent position for the right individual. You'll be the first point of contact for IT support requests, providing high-quality technical assistance to end users across a Microsoft-based environment. This role would suit someone with a solid Service Desk background who enjoys troubleshooting, delivering excellent customer service, and developing their technical skills. Key Responsibilities Act as the first point of contact for all IT incidents and service requests via phone, email and ticketing system. Log, categorise...

Customer Sales Advisor – Mobile Upgrades Are you a confident communicator with a passion for delivering excellent customer service and achieving sales targets? My client is looking for motivated Inbound Sales Advisors to join their mobiles team, supporting customers with upgrade options and tailored mobile service solutions. In this role, you will handle inbound customer calls, identify customer needs through effective questioning and listening, and convert enquiries into successful sales by recommending suitable products, services, and available deals. Working Days: Monday to Friday, plus every Saturday Hours: 09:00–17:30, Monday to Friday and every Saturday 09:00–17:30 Full training will be provided over the first two weeks to help you build confidence in the role, products, systems, and sales process. Role Responsibilities: Handling inbound calls from customers in a professional and engaging manner Exploring customer needs and recommending suitable mobile products or...

Credit Controller Ripon (with occasional travel to Stockton) | Temporary to Permanent | Immediate Start Available Love the chase, enjoy building relationships, and thrive on turning overdue invoices into paid accounts? We're working with a successful and growing business that is looking for an experienced Credit Controller to join their finance team on a temporary-to-permanent basis. This is an excellent opportunity for someone who enjoys a fast-paced environment, takes pride in delivering exceptional customer service, and can confidently manage cash collection whilst maintaining strong client relationships.This is more than just a collections role. You'll become a valued part of the finance team, helping to protect cash flow, reduce aged debt, and build positive relationships with customers across the business. The Opportunity As Credit Controller, you will play a key role in supporting the organisation's cash flow objectives while delivering a first-class customer...

Customer Service Advisor Warndon - Worcester £13.46 per hour Temporary Ongoing Contract Working hours 40 hours per week 1-hour unpaid lunch Working 5 days out of 7 Shift rota within: Monday – Friday: 7:00am – 6:00pm Saturday: 8:00am – 5:00pm Sunday: 9:00am – 12:00pm Rota pattern: 5-week rotation Includes 2 Saturdays and 1 Sunday per cycle (not on the same weekend) The Company Our client is a leading manufacturing organisation, with the customer service team acting as a key link between the business and its customers. This is a long-term temporary opportunity, with the potential to secure a permanent position for the right candidate. The Role You will be part of a busy customer service team, delivering a high level of support to customers. Customer Service Key Responsibilities Handle inbound and outbound customer enquiries Provide clear and accurate information on products and services Resolve customer queries and complaints in a professional manner Log...

We currently seeking a Substance Misuse Recovery Worker for our client in Leamington Spa on a 3 month contract to start ASAP. The rate of pay will be negotiated between £21-23 an hour. This will be Full Time Contract, Monday to Friday from 09:00-17:00. As a Recovery Worker you will be required to: * Supporting service users from point of entry into the service and through their treatment/recovery journey; * Providing screening, assessment, and recovery planning and onward referral; * Reducing alcohol related harm to service users and the wider community; * Promoting carer, service user and community involvement; * Providing advocacy for access to partnership services; * Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self determination. An Enhanced Adults and Children's DBS will be required for this position