41 jobs found in Ashby-de-la-Zouch

My Client is looking for Customer Service Advisor to join their incredible team to be the first point of contact for external customers handling shipping requests.  Providing information and advice on transiting goods worldwide via Phone, Email, Twitter, Facebook, Web-Chat etc. As a Customer Service Advisor, you will be the first point of contact for customers. You’ll handle enquiries, track deliveries, and provide accurate product and service information while promoting the brand and identifying opportunities to upgrade or cross-sell. You’ll be expected to resolve queries quickly with a focus on first-time resolution, manage objections professionally, and maintain strong customer confidence throughout every interaction.   Hybrid working 1 week in the office, 1 week working from home - dates to be determined after Training is completed and Manager has signed off.   Interview Date - 17.04.26 Start Date - 05.05.26   Operational Hours - 09:00-19:15 (8hr Shift) - Monday to...

Collections Officer – Nottingham - NG / DE postcodes Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. You must provide three days per week that you are available to be on...

Customer Service Brownhills £12.71 per hour Temporary to Permanent position Hours negotiable for the right person Customer Service My client who is based in Brownhills is looking for a customer service office to join the existing team. Duties of a customer services officer: Customer contact Answering calls Overseeing mailboxes Order processing Generate and confirm quotes Sales Work to targets

I am currently working with a client in the Midlands who is looking for a Building Control Manager to join their service on an initial 6-months contract. This will be a long-term role with scope to build your team. * Class 2 / Class 4 * 5 days per week * 6 Months+ * Rate DoE (Inside of IR35) * Ideal start of May. If you are interested in this role please send me your most update CV or call me on (phone number removed). If this role isn’t for you, feel free to forward this over to a friend/colleague who would be interested

We are seeking an experienced Business Rates Officer to join our Revenues service and support the effective administration, billing and collection of Non-Domestic Rates. This role is ideal for someone with strong technical knowledge of Business Rates who is confident working in a busy local authority environment and experienced in using Academy Systems. The Role You will be responsible for the day-to-day administration of Business Rates accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role will involve working closely with colleagues across Revenues and Finance to maximise income collection and support local businesses. Key Responsibilities * Administer and maintain Business Rates accounts, including billing, amendments and reliefs * Process and apply Business Rates reliefs and exemptions in line with legislation * Undertake recovery action in accordance with council policies and statutory...

Join Our Team as a Contact Centre Agent - working from home! Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent! Shifts: Monday to Friday 8.30 to 6pm Who We Are: We are an organisation dedicated to providing top-notch service on behalf of our client, a prominent company in the industry. As a Contact Centre Agent, you will play a crucial role in being the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries, and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your initiative to source information and...

We are hiring for a Customer Service Representative!     Key responsibilities would include the following:  Handle customer queries via phone, email, and other communication channels in a professional and timely manner.   Make outbound customer calls to provide updates, resolve issues, and ensure satisfaction.  Monitor and achieve KPIs related to customer service performance.   Use internal systems including Sharp to manage customer information and service records.  Maintain and update spreadsheets and reports using Microsoft Excel with a high level of accuracy.  Communicate effectively with internal departments to resolve customer issues and improve service delivery.  Work independently with minimal supervision, demonstrating initiative and ownership of tasks.   You will need a keen eye for detail, as well as a problem-solving head to ensure all issues/queries are dealt with in a timely manner.  Previous customer service experience is preferred.   Full training is provided.  This...

Benefits and Revenues Team Leader Location: East Staffordshire Contract: Temporary (3 months) Salary: £48.33 per hour umbrella / £43.04 PAYE Inclusive / £38.41 PAYE Exclusive Start Date: ASAP Contact: (url removed) Job Description Service Care Solutions are recruiting on behalf of a local authority in East Staffordshire for a Team Leader to join the Benefits team on a temporary basis. The postholder will manage and coordinate the Housing Benefit Team and wider Revenues, Benefits and Customer Contact service, to enable effective delivery of service aims and agreed targets, ensuring compliance with statutory requirements, good practice, corporate and service objectives Key Responsibilities Lead, manage, and develop the Housing Benefits team to ensure delivery of high-quality, compliant, and customer-focused services aligned to performance targets. Monitor, analyse, and report on service performance, implementing improvements and corrective actions to meet statutory and...

Customer Operations Scheduler Halesowen Monday to Friday 8:00am to 5:00pm £12.71 per hour Temporary to permanent Applicants should have proven experience in scheduling and coordinating engineers or similar, this is essential to the role. Please note only applicants with the relevant experience will contacted. To excel in this role, you should have excellent scheduling, customer service and organisational skills, be proactive, and have the ability to multitask effectively. Strong communication and IT skills are essential, as you will be frequently interacting with colleagues and using various software applications. If you are looking for an opportunity to work with a fantastic team in a dynamic and busy environment, this is the perfect role for you! Our client offers a supportive and inclusive working culture, where your contributions are valued and recognised. Successful Candidates: Will have previous scheduling experience Experience of dealing with key accounts...

We currently seeking a Substance Misuse Recovery Worker for our client in Chesterfield on a 3 month contract to start ASAP. The rate of pay will be negotiated between £21-22 an hour. This will be Full Time Contract, Monday to Friday from 09:00-17:00. As a Recovery Worker you will be required to: * Supporting service users from point of entry into the service and through their treatment/recovery journey; * Providing screening, assessment, and recovery planning and onward referral; * Reducing alcohol related harm to service users and the wider community; * Promoting carer, service user and community involvement; * Providing advocacy for access to partnership services; * Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self determination. An Enhanced Adults and Children's DBS will be required for this position

We are looking for an IT Support Technician to join our team in an entry level IT support role, providing first-line technical assistance to users across the business. This is a great opportunity for someone with basic IT knowledge who is eager to develop their skills in a hands on environment. The successful candidate will support day to day IT queries, troubleshoot hardware and software issues, and gain exposure to a wide range of systems and technologies. We’re looking for someone enthusiastic, proactive, and keen to learn and progress within an IT career, with plenty of opportunity for development and growth within the role. Key Responsibilities * Provide professional, efficient technical support for Head Office and remote staff (in-person, phone, and remote desktop tools). * Troubleshoot and resolve hardware/software issues promptly. * Administer the IT Helpdesk system; prioritising, assigning, and tracking support tickets to ensure timely resolution. * Manage IT...

Sue Ross Recruitment are working on behalf of our client, a highly respected international manufacturing specialist, to recruit a German Speaking Customer Service Specialist for a fixed-term contract for 12months. This is an exciting opportunity to join a global business in a key role supporting both UK and international customers. The successful candidate will join a collaborative and high-performing team, delivering outstanding customer service and managing a variety of complex processes including exports and order fulfilment. Key Responsibilities: * Process sales orders accurately and in a timely manner, ensuring cut-off deadlines are met * Handle a wide range of customer queries and resolve complaints across email, phone, and electronic systems * Contribute to projects such as Salesforce implementation, new product launches, and process improvements * Liaise with departments including shipping, planning, warehouse, and sales to support customer satisfaction *...

Our public sector client based in the heart of Lincoln, has an exciting opportunity for an experienced Customer Service Associate to join their team as soon as possible! The role will be temporary for a 3 month period initially however; the post does have the potential to turn permanent, depending on performance. The hours of work will be full time, working 37 hours per week between the hours of 08:00 - 18:00 Monday to Friday. The pay rate for the role is £12.71 per hour. Working within the corporate hub, you will be the first point of contact for District Council Services (e.g. Council Housing Repairs) and other local services including Libraries and Heritage enquiries. You will be required to gather and process information efficiently and accurately. Data entry and daily administration tasks will also be required. To be a successful Customer Service Associate you will need to have a passion for delivering excellent customer service and should also have strong...

Customer Service Associate – Corporate Hub 📍 Lincoln (Office Based) 💰 PAYE: £12.71 per hour | Umbrella: £16.43 per hour 🕒 37 hours per week | Monday–Friday (08:00–18:00) 📅 Start: 18th May 2026 📆 Duration: 18 weeks 📌 Ref: OR99156 🌟 The Opportunity We are currently recruiting 3 Customer Service Associates to join a busy Corporate Hub environment. This is a fantastic opportunity to work at the heart of local government services, acting as the first point of contact for a wide range of essential services including: * Adult & Children’s Social Care * Council Housing & Repairs * Highways & Transport * Libraries & Heritage Services * Registration & Community Services This is a fast-paced, varied role where no two days are the same – ideal for someone who enjoys helping people and making a real difference in the community. 📋 Key Responsibilities * Handle inbound and outbound calls in a busy contact centre environment * Provide accurate...

Customer Orders Representative Location: Peterborough Rate: £15.88 per hour (PAYE) Contract: 12‑month assignment, likely to be extended Working Pattern: Fully onsite initially (5 days per week), progressing to hybrid (2 days remote) Start: As soon as possible About the Role: Our client is expanding their Customer Order Management team and is seeking four experienced Customer Order Management Representatives to support a major new project. In this role, you will act as the single point of contact for assigned customer accounts, managing the full order lifecycle and ensuring orders are processed accurately and on time. Key Responsibilities: * Manage the complete order lifecycle including new customer setup, order entry, modifications, and escalations. * Serve as the primary liaison between customers, distribution centres, manufacturing teams, and internal departments. * Provide clear, accurate communication and documentation throughout the order process. * Investigate and...

This temporary role as a Customer Service Advisor requires an individual with excellent communication skills to provide exceptional support to customers during both day and night shifts. The ideal candidate will contribute to the smooth operation of the customer service department in the not-for-profit sector. Client Details This role is with a well-established organisation operating within the not-for-profit sector. The company is based in Stockport and is dedicated to delivering high-quality services to its community. As a mid-sized organisation, it offers a professional environment focused on making a positive impact. Description As a Temporary Customer Service Advisor (Days & Nights) you will: Answering calls and handling call-centre type queries related to customer well-being. Providing compassionate and empathetic care to customers. Updating customer accounts within a CRM system. Ad-hoc duties as and when required. Profile A successful Temporary Customer Service...

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth...

Certain Advantage are recruiting on behalf of our longstanding client for a Credit Controller on a temporary basis starting ASAP until 30th Sep 2026.   The role pays £18 - £22/hour PAYE working 7.5 hours per day.   Based in Milton Keynes on a hybrid basis this is a great opportunity to join an established business working on maximising collections performance in a busy fast paced business-to-business environment.   Reporting into the Manager you’ll be responsible for supporting the business’ aim to improve bad debt exposure and achieve collections targets.   What you’ll be doing Your main accountabilities will include: Maximising collections performance through high volume outbound and inbound contact by phone and email channels Delivering strong collections performance for nominated accounts, to reduce and maintain the aged debt position Performing account, billing, and payment reviews to enable collection or corrective activity Working effectively with customers to reduce debt...

Manpower are currently seeking an interim Customer Service Representative to work with our global FMCG beauty client and become an integral part of their fast-paced FMCG environment. The position is based at their Milton Keynes Distribution Centre, immediately adjacent to J13 M1 motorway. This is a full-time temporary role to run until end of December 2026 requiring 37.5 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £30,000 per annum, pro rata, depending upon experience. Your core role would involve answering calls from our customers, both external and internal - place orders, resolving all Customer enquiries and queries, investigating and liaising with other departments to ensure all are resolved swiftly and accurately. You will be required to liaise with couriers, account managers and related teams within the office to ensure all orders are placed and any queries are logged and closed using the query log system. Key...

Customer Service Representative - Manchester £27,300 + Hybrid Working + Clear Progression Ready to take the next step in your customer service career? Join a fast‑growing, innovative financial services organisation that's reshaping how people manage their investments, pensions and long‑term financial goals. We're expanding our Manchester team and looking for confident, motivated Customer Service Representatives who genuinely care about delivering an exceptional experience. 🌟 What You'll Be Doing As the first point of contact, you'll support customers across a range of investment products including Trading Accounts, Stocks & Shares ISAs and SIPPs. You'll: Take full ownership of customer queries and provide clear, accurate guidance Build strong relationships through confident communication and genuine care Handle complex questions with professionalism and attention to detail Work in a specialist, fast‑paced contact centre where high standards matter Make a real impact...