37 jobs found in Ashford

We're excited to be recruiting for a French speaking Customer service position for our Engineering client based in Ashford. If you're fluent in French and enjoy assisting customers through phone, email, and chat, ensuring a memorable experience every time, then we have the ideal opportunity for you. Perhaps you have friends who speak French who could join the team and train with you at the same time? This role offers the opportunity to help others, thrive in a collaborative environment and the opportunity to develop your career too. Please find all the details below: Job title: French speaking Customer Service Advisor Location: Ashford, Kent Hybrid: Yes, with free on-site parking for your convenience Salary: £26,000 - £27,000 Start date: Immediate or our client can wait if you require 4 weeks notice Hours: Monday - Friday 9am - 5pm (1 hour for lunch) Annual leave: 25 days + Bank holidays Development opportunities: To grow your skills and career As a French speaking...

We are recruiting for a customer-focused Customer Service Administrator to join a busy and fast-paced service team based in Dartford. This is an excellent opportunity for an individual with strong customer service and coordination experience who is seeking a more measured and supportive working environment. You will act as the first point of contact for customers, managing customer enquiries, complaints, Arranging delivery dates for customers along with general enquiries. ** Must have Office based Customer Service experience ** Temp - Perm - 13 Weeks Salary - £14.00ph - £15.86ph Hours - 40 hours a week, Working 5 days a week out of 7 - Monday to Sunday This will be on a Rota - Weekdays - 8am-5pm, 9am - 6pm , 10am - 7pm or 11am - 8pm. Weekends - 8am - 5pm - 2 Weekends out of 3 working either a Saturday or a Sunday. Permanent Salary - £33,000 Free Parking, Free Canteen, Casual Dress, Fun Environment Top Jobs Group acts as an employment agency for permanent recruitment and an...

Customer Service, Complaints Handler required to join our established client on a temp to perm basis asap. Hourly rate is based on a salary of between £26,436 - £28,000. Candidates who prefer a micro-managed environment will not be right for this role. The position is ideal for an individual who is not afraid to ask questions, works to their own initiative, and is confident to get stuck in. Hours of work will be Monday - Friday, 8.00am - 5.00pm. Duties: First point of contact for customer queries Manage customer queries and complaints from initial contact through to resolution Keep customers informed with clear, accurate and timely updates Proactively contact customers to arrange and confirm upcoming appointments Investigate customer concerns by working closely with planners, supervisors and operational teams Identify root causes of complaints and support corrective actions Escalate complex or high-risk issues where appropriate Maintain accurate records using CRM and operational...

IT Business Support Officer Location: Dagenham, Essex Contract: Temporary Assignment (3 Months Initially, with Potential Extension) Pay Rate: £17.00 per hour About the Role We are currently recruiting for an IT Business Support Officer to join a busy public sector organisation based in Dagenham. This is an excellent opportunity for a technically minded individual who enjoys problem-solving, providing excellent customer service, and supporting a wide range of IT and business systems. Key Responsibilities As an IT Business Support Officer, you will support the ICT team with a variety of day-to-day operational activities, helping to ensure the smooth delivery of ICT services across the organisation. Key duties will include: Providing first line ICT support to internal users. Assisting with troubleshooting and resolving hardware, software, system and user-related issues. Supporting the management and maintenance of business systems and applications. Assisting with data...

Customer Service Advisor £13.30 per hour | Monday - Friday, 9am - 5pm | 3 month temporary contract initially Looking to take the next step in your customer service career? We're working with an established business in Redhill, that is expanding it's team and looking for a Customer Service Advisor to join them on a temporary basis. This is a fantastic opportunity to join a supportive, friendly environment where you can develop your skills and grow within the role. The Role Manage customer enquiries across phone, email, and live chat Provide clear, professional support and resolve issues promptly Keep customer records accurate and up to date Work closely with colleagues to ensure a smooth customer experienceAbout You Confident communicator with strong problem-solving abilities Positive, proactive, and customer-focused mindset Comfortable working in a busy, fast-paced setting Previous customer service experience is helpful but not required Refer a friend and earn up to...

1st & 2nd Line IT Support Engineer, £240 per day inside IR35 3 months initially, Brentwood, & C. London Bench IT require an experienced 1st & 2nd Line IT Support Engineer to join a large organisation starting ASAP working onsite full time onsite, this will be in rotation between Brentwood & the City of London to provide first in class IT Service Desk Support. The client are looking for the successful candidate to convert from contract to permanent employment. Please note due to the nature of this role working full time onsite is mandatory. The successful candidate should have the skills and experience included below; * Strong experience providing IT support and exceptional user experience * Windows 10/11 * Office 365 suite * Active Directory * Experience providing 1st & 2nd Line Service Desk support * Excellent communication skills 1st & 2nd Line IT Support Engineer, £240 per day inside IR35 3 months initially, Brentwood & C. London

Overview We are seeking a motivated and customer‑focused Sales & Customer Service Agent to join a busy contact centre team supporting European holiday bookings. You will handle inbound enquiries, understand customer needs, recommend suitable travel options and confidently convert calls into confirmed bookings. This is a sales‑driven position, ideal for someone who thrives in a fast‑paced, target‑led environment. Fluency in Dutch and English is essential. Location: Hybrid Once Fully Trained - Canary Wharf, London Salary: £12.79 per hour + uncapped commission (OTE £3,000 annually) Hours: Full time: 37.50 per week, Between the hours of 8am - 8pm Monday - Friday, 8-4PM Saturday and 9-4PM Sunday. Shifts will include 1 weekend day every other week with a weekday given in lieu. Training: Fully office‑based Key Responsibilities Convert inbound calls into confirmed holiday bookings Conduct needs‑based conversations to recommend tailored travel packages Maximise revenue...

Application Support Specialist - C# / SQL - Tier 1 Bank - 6 months - Hybrid Role - Application Support Specialist Rate - £416 per day Duration - 6 months with very likely extension Location - Hybrid / Canary Wharf - 3 days per week in a Canary Wharf office Tech Stack T/SQL C# .NET OracleRole Application support responsibilities for development teams in production environments to cover all aspects such as communication with Data Centre/Help Desk staff, analysing/finding failure to reach a root cause, resolving issues by liaising with development teams, liaising with internal and external supports teams and providing explanations to our Business Clients.Tasks Troubleshooting Applications in the event of failure and implementing solutions (Code fix, SQL scripting etc), including checking Windows Servers, Databases (SQL Server or Oracle) and any other relevant environments where the Application is running. In some cases, this will involve liaising with other application...

A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the...

Desktop Support Engineer – (Mac Focused) Location: London – 5 days onsite Contract: 3 months IR35: Inside IR35 Start: ASAP We are currently looking for a Desktop Support Engineer with a strong Mac focus to join our customer's IT team in London on an initial 3-month contract. This is a great opportunity for a technically capable Desktop Support Engineer who has a good foundation in IT support, strong Mac experience and, importantly, excellent people skills. The Role You will provide day-to-day desktop support to approximately 150 users, acting as a key point of contact for IT support within the London office. Technical Environment The customer operates a predominantly Apple environment: 90% Mac / 10% Windows macOS and Apple hardware Microsoft Entra ID – desirable Cisco – desirable IT ticketing/service management systems User access management Hardware provisioning and support The role will include: Providing day-to-day desktop support, with a strong focus on Mac/macOS...

BBS Recruitment is an independent recruitment agency specialising in the Transport and Logistics sector, supplying staff to a wide range of clients across London, Hertfordshire, and surrounding areas. We also recruit for Social Care and Public Sector roles. We are currently recruiting on behalf of our client, Islington Council, for an experienced and motivated Contact Centre Operations Manager to oversee the day-to-day operations of the Council’s main Contact Centre. This is an excellent opportunity for an experienced Contact Centre or Customer Service Operations Manager with strong leadership, performance management and service improvement experience to play a key role in delivering high-quality services to Islington residents. Key Responsibilities for the Contact Centre Operations Manager : * Lead the day-to-day operations of the Contact Centre, ensuring efficient service delivery across telephone and digital channels. * Manage and motivate high-performing Contact Centre...

Desktop Support Engineer Location: Central Guildford (Fully on-site) Contract Length: 4 - 6 months Working Hours: Monday-Friday, 9.00am - 5.30pm Salary: £45,000 (£23.07 per hour) We have an exciting opportunity for an experienced IT Support Engineer / Desktop Support Engineer to join a leading, international organisation at their Guildford office to provide on-site technical support. This contract role will support the existing IT team during a period of increased workload, providing hands-on user support while assisting with the maintenance and administration of local IT infrastructure. This is a hands on role supporting a busy team with a range of IT issues. We are looking for someone who enjoys working in an on-site setting, liaising with users in person, troubleshooting and resolving a wide range of issues. Key responsibilities include; Provide on-site IT support to users, resolving hardware, software and infrastructure-related issues Troubleshoot and resolve issues...

Customer Service Advisor Temp to Perm - Guildford - £28,000 We're recruiting on behalf of a well-established and growing organisation looking for a Customer Service Advisor to join their friendly and supportive team in Guildford. This is a varied role where you'll be the key point of contact for customers, engineers and service partners, ensuring enquiries and service requests are handled efficiently from start to finish. This is an excellent opportunity for someone with strong customer service skills who enjoys problem-solving, working as part of a team and providing an exceptional customer experience. This is a temp to perm position so we are looking for candidate who can start immediately or with a week's notice. Your responsibilities will include: * Responding to customer enquiries and resolving issues via phone and email. * Coordinating engineer appointments and ensuring service visits are arranged promptly. * Liaising with external service partners and internal...

Tennial Personnel are recruiting a Customer Service Advisor to join a well-established company based in Ipswich. This is a temporary-to-permanent opportunity, with the potential to secure a permanent position following a successful 12 week working period of employment. The role is Monday to Friday, 9:00am to 5:00pm, working 37 hours per week. The role would suit a customer-focused, organised and reliable individual who is confident communicating with customers and comfortable working across a range of administrative duties. The successful candidate will play an important role in supporting the day-to-day operations of the business and dealing with customer enquiries. Key Responsibilities: Manage daily car park operations, including reviewing and processing Automatic Number Plate Recognition (ANPR) data. Respond to customer enquiries and appeals via online chat, email and telephone. Prepare and submit evidence packs for formal appeal cases. Provide a professional and helpful...

Stock Controller, Watford, £12.75ph Immediate start, 1-3 months, Temporary Are you highly motivated by the knowledge that your work directly improves patient pathways? We’re looking for a Stock Controller to support the smooth running of the pathology lab — ensuring they have the supplies they need, exactly when they need them. In this vital role, you’ll keep the laboratory moving by coordinating orders, maintaining stock, and responding quickly requests, helping reduce downtime and support exceptional patient care. What You’ll Be Doing Manage and maintain pathology supplies across all wards Act as the first point of contact for all supply-related queries Provide hands-on support to staff in keeping essential items available and organised Process client requests using online order systems Track deliveries from internal drivers and external couriers Expedite urgent orders, resolve supply issues, and support the warehouse team with returns and complaints Maintain stockrooms and...

A client of ours in the Bury St Edmunds area are recruiting a Temporary Customer Service Representative to join their team ASAP. This is a full-time temporary position working Monday to Thursday 8.00am - 4.30pm and Friday 8.00am - 12.30pm, paying a negotiable salary depending on experience. This is an excellent opportunity to join a well-established manufacturing business, with the potential for a permanent position for the right candidate. Your key duties in this Customer Service Representative role will include but are not limited to: Processing customer enquiries, quotations and orders accurately Entering and managing customer orders using an ERP system Liaising with Planning, Purchasing, Manufacturing and Shipping teams to meet customer requirements Providing customers with updates on order status, delivery schedules and tracking information Preparing and issuing customer documentation as required Delivering excellent customer service via email and telephone Maintaining...

IT Configuration Administrator Location: Dunstable - Hybrid, 3 days office / 2 days home Duration: 2 months initial contract Pay Rate: £250 Per Day Inside IR35 The Role I am working with a longstanding client who are one of the world's largest and most well known solutions companies. Amongst their customers is one of the UK's biggest hospitality businesses and they are looking for an IT Configuration Administrator to support the maintenance and improvement of Configuration Management and service information held within the ServiceNow platform. The main areas of focus will be administration, data quality & record maintenance and you will work with IT teams to gather missing information, check the accuracy of existing records and update Configuration Items, Services and Service Offerings within ServiceNow. Whilst this is not a technical CMDB design or Service Mapping position a really good level of attention to detail and IT skillset is vital as It is an administration...

Mac IT Support Engineer – Cambridge Location: Cambridge – 5 days onsite Start: ASAP We are looking for a Mac-focused Desktop Support Engineer to join our customer's IT team in Cambridge on an initial 3-month contract. The environment is approximately 90% Mac / 10% Windows, so strong hands-on Mac/macOS support experience is essential. Key Responsibilities Provide 1st/2nd line desktop support, primarily for Mac users Manage and resolve tickets through the IT service desk Provide face-to-face and walk-up support Set up new users and hardware Support onboarding and offboarding Manage user access and general IT requests Troubleshoot Mac hardware and software issues Provide a professional, friendly service to users Essential Experience Strong Mac/macOS support experience Previous Desktop Support / IT Support experience Good troubleshooting skills Excellent communication and people skills Comfortable working onsite and dealing directly with users Desirable: Microsoft Entra ID,...

Nicholas Howard are delighted to be recruiting for a Service Desk Analyst. This role is fully site based and will require flexibility around working shift patterns once fully trained. Key Responsibilities: * Work closely with team members to support daily operations and tasks. * Help identify, prioritise, and respond to incidents and issues in a timely manner, following clear procedures. * Use the service management tools to log and update incidents, ensuring information is accurate throughout the process. * Monitor servers and systems to spot and respond to any issues, using the event management tools. * Assist specialist teams with resolving technical problems. * Follow set processes and guidelines to fix incidents and problems. * Provide updates on ongoing incidents, keeping everyone informed. * Contribute to updating knowledge articles, helping improve the service desk’s efficiency. * Help generate reports using data from the service management...

JOB ADVERT - Service Desk Analyst Job Title: Service Desk Analyst Location: Portsmouth Security Clearance: SC (or ability to obtain) We are looking for a customer-focused Service Desk Analyst to join our IT Service Management function supporting a secure MOD private cloud environment. This role is ideal for individuals with experience in Service Desk Analyst/Service Operations who are looking to grow their capabilities within an ITIL 4-aligned setting. Working as part of a dedicated service team, you will provide first-line technical support, ensure incidents and service requests are handled efficiently and escalated to the relevant team, and contribute to the continuous improvement of our digital services. Key responsibilities Act as the first point of contact for users, providing high-quality customer support. Log, prioritise and categorise incidents and requests using Jira Service Management. Perform initial investigation and diagnosis, resolving issues where possible....