10 jobs found in Ashford

We're excited to be recruiting for a French speaking Customer service position for our Engineering client based in Ashford. If you're fluent in French and enjoy assisting customers through phone, email, and chat, ensuring a memorable experience every time, then we have the ideal opportunity for you. Perhaps you have friends who speak French who could join the team and train with you at the same time? This role offers the opportunity to help others, thrive in a collaborative environment and the opportunity to develop your career too. Please find all the details below: Job title: French speaking Customer Service Advisor Location: Ashford, Kent Hybrid: Yes, with free on-site parking for your convenience Salary: £26,000 - £27,000 Start date: Immediate or our client can wait if you require 4 weeks notice Hours: Monday - Friday 9am - 5pm (1 hour for lunch) Annual leave: 25 days + Bank holidays Development opportunities: To grow your skills and career As a French speaking...

We are recruiting for a customer-focused Customer Service Administrator to join a busy and fast-paced service team based in Dartford. This is an excellent opportunity for an individual with strong customer service and coordination experience who is seeking a more measured and supportive working environment. You will act as the first point of contact for customers, managing customer enquiries, complaints, Arranging delivery dates for customers along with general enquiries. ** Must have Office based Customer Service experience ** Temp - Perm - 13 Weeks Salary - £14.00ph - £15.86ph Hours - 40 hours a week, Working 5 days a week out of 7 - Monday to Sunday This will be on a Rota - Weekdays - 8am-5pm, 9am - 6pm , 10am - 7pm or 11am - 8pm. Weekends - 8am - 5pm - 2 Weekends out of 3 working either a Saturday or a Sunday. Permanent Salary - £33,000 Free Parking, Free Canteen, Casual Dress, Fun Environment Top Jobs Group acts as an employment agency for permanent recruitment and an...

Customer Service, Complaints Handler required to join our established client on a temp to perm basis asap. Hourly rate is based on a salary of between £26,436 - £28,000. Candidates who prefer a micro-managed environment will not be right for this role. The position is ideal for an individual who is not afraid to ask questions, works to their own initiative, and is confident to get stuck in. Hours of work will be Monday - Friday, 8.00am - 5.00pm. Duties: First point of contact for customer queries Manage customer queries and complaints from initial contact through to resolution Keep customers informed with clear, accurate and timely updates Proactively contact customers to arrange and confirm upcoming appointments Investigate customer concerns by working closely with planners, supervisors and operational teams Identify root causes of complaints and support corrective actions Escalate complex or high-risk issues where appropriate Maintain accurate records using CRM and operational...

IT Business Support Officer Location: Dagenham, Essex Contract: Temporary Assignment (3 Months Initially, with Potential Extension) Pay Rate: £17.00 per hour About the Role We are currently recruiting for an IT Business Support Officer to join a busy public sector organisation based in Dagenham. This is an excellent opportunity for a technically minded individual who enjoys problem-solving, providing excellent customer service, and supporting a wide range of IT and business systems. Key Responsibilities As an IT Business Support Officer, you will support the ICT team with a variety of day-to-day operational activities, helping to ensure the smooth delivery of ICT services across the organisation. Key duties will include: Providing first line ICT support to internal users. Assisting with troubleshooting and resolving hardware, software, system and user-related issues. Supporting the management and maintenance of business systems and applications. Assisting with data...

Customer Service Advisor £13.30 per hour | Monday - Friday, 9am - 5pm | 3 month temporary contract initially Looking to take the next step in your customer service career? We're working with an established business in Redhill, that is expanding it's team and looking for a Customer Service Advisor to join them on a temporary basis. This is a fantastic opportunity to join a supportive, friendly environment where you can develop your skills and grow within the role. The Role Manage customer enquiries across phone, email, and live chat Provide clear, professional support and resolve issues promptly Keep customer records accurate and up to date Work closely with colleagues to ensure a smooth customer experienceAbout You Confident communicator with strong problem-solving abilities Positive, proactive, and customer-focused mindset Comfortable working in a busy, fast-paced setting Previous customer service experience is helpful but not required Refer a friend and earn up to...

1st & 2nd Line IT Support Engineer, £240 per day inside IR35 3 months initially, Brentwood, & C. London Bench IT require an experienced 1st & 2nd Line IT Support Engineer to join a large organisation starting ASAP working onsite full time onsite, this will be in rotation between Brentwood & the City of London to provide first in class IT Service Desk Support. The client are looking for the successful candidate to convert from contract to permanent employment. Please note due to the nature of this role working full time onsite is mandatory. The successful candidate should have the skills and experience included below; * Strong experience providing IT support and exceptional user experience * Windows 10/11 * Office 365 suite * Active Directory * Experience providing 1st & 2nd Line Service Desk support * Excellent communication skills 1st & 2nd Line IT Support Engineer, £240 per day inside IR35 3 months initially, Brentwood & C. London

Overview We are seeking a motivated and customer‑focused Sales & Customer Service Agent to join a busy contact centre team supporting European holiday bookings. You will handle inbound enquiries, understand customer needs, recommend suitable travel options and confidently convert calls into confirmed bookings. This is a sales‑driven position, ideal for someone who thrives in a fast‑paced, target‑led environment. Fluency in Dutch and English is essential. Location: Hybrid Once Fully Trained - Canary Wharf, London Salary: £12.79 per hour + uncapped commission (OTE £3,000 annually) Hours: Full time: 37.50 per week, Between the hours of 8am - 8pm Monday - Friday, 8-4PM Saturday and 9-4PM Sunday. Shifts will include 1 weekend day every other week with a weekday given in lieu. Training: Fully office‑based Key Responsibilities Convert inbound calls into confirmed holiday bookings Conduct needs‑based conversations to recommend tailored travel packages Maximise revenue...

Application Support Specialist - C# / SQL - Tier 1 Bank - 6 months - Hybrid Role - Application Support Specialist Rate - £416 per day Duration - 6 months with very likely extension Location - Hybrid / Canary Wharf - 3 days per week in a Canary Wharf office Tech Stack T/SQL C# .NET OracleRole Application support responsibilities for development teams in production environments to cover all aspects such as communication with Data Centre/Help Desk staff, analysing/finding failure to reach a root cause, resolving issues by liaising with development teams, liaising with internal and external supports teams and providing explanations to our Business Clients.Tasks Troubleshooting Applications in the event of failure and implementing solutions (Code fix, SQL scripting etc), including checking Windows Servers, Databases (SQL Server or Oracle) and any other relevant environments where the Application is running. In some cases, this will involve liaising with other application...

A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the...

Desktop Support Engineer – (Mac Focused) Location: London – 5 days onsite Contract: 3 months IR35: Inside IR35 Start: ASAP We are currently looking for a Desktop Support Engineer with a strong Mac focus to join our customer's IT team in London on an initial 3-month contract. This is a great opportunity for a technically capable Desktop Support Engineer who has a good foundation in IT support, strong Mac experience and, importantly, excellent people skills. The Role You will provide day-to-day desktop support to approximately 150 users, acting as a key point of contact for IT support within the London office. Technical Environment The customer operates a predominantly Apple environment: 90% Mac / 10% Windows macOS and Apple hardware Microsoft Entra ID – desirable Cisco – desirable IT ticketing/service management systems User access management Hardware provisioning and support The role will include: Providing day-to-day desktop support, with a strong focus on Mac/macOS...