2 jobs found in Aylesbury

Customer Service Advisor £14.00 per hour Monday to Friday, 9:00am – 5:30pm Office-based, must drive Free on-site parking We’re on the lookout for a Customer Service Advisor to join one of our most exciting client a vibrant, friendly business that creates and sells merchandise for some of the biggest and most iconic brands. This is a well-known name, celebrated for their innovation, creativity, and fresh approach. You’ll be joining a genuinely lovely team who are passionate about what they do and proud of the brand they represent. Key Responsibilities For A Customer Service Advisor * Handling a of inbound and outbound telephone calls * Responding to customer enquiries via email * Providing accurate product and service information * Resolving queries in a professional and timely manner * Updating internal systems and records * Supporting the wider office and customer service team What We’re Looking For In A Customer Service Advisor: * Previous office-based experience...

1st line analysts required  Nottingham & Milton Keynes  1 year rolling contract  Hourly rate £19.44 + Overtime  Must have active SC Clearance  An SC Cleared First Line Analyst for a Service Desk team for one of our prestigious customers. The role will focus on providing a top-class service as a first point of contact for anyone with IT related issues. This role will be covering the hours of 8am till 6pm, Monday to Friday, with varying shift patterns. The primary duties will include receiving and fulfilling Requests within agreed SLAs with some limited potential to provide Incident Management support. Although this is a First Line Analyst role, there may also be 2nd line aspects too. Based in one of the offices in Nottingham or Milton Keynes, you will be working in a small team. Prior technical knowledge of hardware and software is an advantage, but not vital as training is given to the successful applicants. Attitude and aptitude are as important as technical skills. The...