18 jobs found in Bacup

Role: 1st Line IT Service Desk Engineer Onsite: 5 days Contract Role: 3 months Location: Bolton Salary/Package: £140pd - £180 pd - PAYE About the job Our client are the UK's largest independent provider of high-quality special needs education, empowering every child to thrive through personalised learning and opportunity. They are looking for a dedicated and customer‑focused 1st Line IT Service Desk Engineer to join their Central IT Team. You'll provide responsive, high‑quality technical support across our offices and schools ensuring colleagues are equipped with the tools they need to deliver exceptional outcomes for the children and young people we support. Key Responsibilities Act as the first point of contact for all IT-related queries across the organisation Respond to and resolve incidents and service requests, providing timely updates to users Escalate complex issues to 2nd Line Engineers or the IT Service Desk Manager Accurately log and document incidents,...

About the Role The Printed Cup Company is looking for temporary telesales agents to support our growing marketing activity by contacting warm inbound leads generated through our marketing channels. This role does not involve cold calling. You will be speaking with potential clients who have already expressed interest in our products and are expecting contact from our team. You will be responsible for making outbound calls, introducing our services, answering questions and guiding potential customers through the enquiry process. Full product training and telephone training will be provided. The role is based in our modern office facilities attached to our warehouse and production factory in Clitheroe, providing a great opportunity to understand how our products are manufactured and supplied. Key Responsibilities * Contact warm leads who have expressed interest in our products and services * Make outbound calls to potential clients following up marketing...

Desktop Support Engineer, Office365, Google workspace, Desktop , 3 month contact Inside IR35 This role is an onsite role, you will need to go through Enhanced DBS check . Because on this, work visas can not be sponsored Are you passionate about IT support and troubleshooting? Do you enjoy helping users resolve technical issues and ensuring smooth IT operations? This is a fantastic opportunity to join a growing IT support team, where you will play a key role in providing first-class technical support to users across multiple locations. This role is ideal for an IT support professional with experience in mobile and desktop device maintenance, troubleshooting peripherals, and basic networking. If you have strong customer service skills and enjoy working in a dynamic, user-focused environment, we’d love to hear from you! The Role As a Desktop Support Engineer, you will provide on-site and remote IT support, ensuring users receive fast, effective resolutions to their technical...

Certain Advantage is hiring for a Housing Support Administrator, for our client in Eccles, starting on Monday 16th February 2026. My client is seeking a proactive and efficient Housing Support Administrator to join their existing team on a temporary project.  This office-based role is essential in supporting daily administrative tasks and ensuring smooth communication and operations. Previous experience in housing is preferred but not essential. Key Responsibilities Communication: Handle incoming phone calls and emails with professionalism and efficiency. Compliance: Uploading certificates and raising work orders Bookings: Booking in contractor visits to site Invoicing: Process and manage invoicing tasks accurately General Administrative Support: Assist with various other administrative duties as required to support the team.  Requirements Experience: Prior administrative experience is beneficial. Experience within a housing environment is preferred, but not essential. Skills:...

This temporary role as a Customer Service Advisor requires an individual with excellent communication skills to provide exceptional support to customers during both day and night shifts. The ideal candidate will contribute to the smooth operation of the customer service department in the not-for-profit sector. Client Details This role is with a well-established organisation operating within the not-for-profit sector. The company is based in Stockport and is dedicated to delivering high-quality services to its community. As a mid-sized organisation, it offers a professional environment focused on making a positive impact. Description As a Temporary Customer Service Advisor (Days & Nights) you will: Answering calls and handling call-centre type queries related to customer well-being. Providing compassionate and empathetic care to customers. Updating customer accounts within a CRM system. Ad-hoc duties as and when required. Profile A successful Temporary Customer Service...

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth...

Customer Service - Planning and Scheduling Location: Birstall/Batley (WF17) Pay Rate: £12.71 per hour - £26,436.80pa Hours: 40 hours per week (Monday to Friday) Contract: Temporary to Permanent Opportunity: Long-term employment goal after successful temp period Are you highly organised, proactive, and confident when speaking with people? Do you thrive in a fast-paced environment where no two days are the same? I'm currently recruiting for a Planner & Scheduler position in the smart metering sector on behalf of a leading and well-respected company based in the Birstall/Batley area. This is more than just a temporary role - it's a genuine long-term opportunity with a clear route to permanent employment following a successful probationary period. You'll be joining a company known for its supportive culture, employee development, and strong reputation within the industry. The Role: As a Planner & Scheduler, you'll play a key role in coordinating smart meter installations...

We are looking to recruit a Council Tax Officer to join our Revenues service and support the effective administration of Council Tax on a remote basis. This role is ideal for someone with experience working in a local authority environment and strong working knowledge of Northgate (NEC) Revenues systems. The Role You will be responsible for the day-to-day administration of Council Tax accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role involves working closely with colleagues across Revenues and Customer Services to support billing, collection and recovery activity. Key Responsibilities * Administer Council Tax accounts, including new accounts, amendments and closures * Process discounts, exemptions, reductions and changes of circumstances * Issue bills, reminders and notices in line with legislation and council procedures * Undertake recovery action, including reminders, summonses and...

Customer Support Advisor Hours: 8:30am-5:00pm Pay Rate: £12.71 We are recruiting for an office-based Customer Support Advisor to join a busy, customer-focused team in Warrington. This position is offered on a temp-to-perm basis and is ideal for someone who enjoys working in an organised, process-driven environment with opportunities for long-term progression. Key Responsibilities Serve as a first point of contact for customer enquiries via phone and email Provide professional, timely, and accurate responses to customer requests Process orders, service updates, and administrative information within internal systems Maintain up‑to‑date and accurate customer records Liaise with internal teams to support issue resolution Follow established processes to ensure compliance and service consistency Assist with a range of general administrative tasks Contribute positively to team performance and continuous improvement effortsSkills & Experience Essential Prior experience in...

Join Our Team as a Customer Service Advisor! Location: Kirkby, Liverpool Contract Type: Temporary Working Pattern: Full Time Salary: £12.71 per hour Hybrid Role: Office and Home Working Are you passionate about helping others? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to become a Customer Service Advisor within a large public sector client. This temporary role is based in Kirkby and offers a blend of onsite training and flexible home working. What's In Store for You? Full-Time Hours: Work 37.5 hours per week with a rolling 6-week rota. Shifts: Between 8 am - 8 pm (Monday - Friday) and 9 am - 5:30 pm (Saturday/Sunday), with weekend shifts every 6 weeks. Training & Support: Enjoy 8 days of training and 2 weeks in our academy before engaging with customers. You'll have ongoing support from your team and manager.Your Main Responsibilities: Manage inbound calls, addressing customer queries and updating our systems accurately....

Join Our Team as a Customer Service Advisor in a growing contact centre! Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Kirkby, Liverpool! About the Role: As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls. Your calm and empathetic approach will help guide customers through their inquiries, ensuring they receive the support they need during critical moments. Working Pattern: Full-time position with a 6-week rolling rota. Fully on Site for training then hybrid (3 days in office) Shifts will be between 8 AM - 8 PM Monday to Friday, and 9 AM - 5:30 PM on weekends (1 Saturday and 1 Sunday every 6 weeks).Key Responsibilities: Manage incoming calls from customers, addressing their questions and concerns while updating the system with...

Sue Ross Recruitment are working on behalf of our client, a highly respected international manufacturing specialist, to recruit a German Speaking Customer Service Specialist for a fixed-term contract for 12months. This is an exciting opportunity to join a global business in a key role supporting both UK and international customers. The successful candidate will join a collaborative and high-performing team, delivering outstanding customer service and managing a variety of complex processes including exports and order fulfilment. Key Responsibilities: * Process sales orders accurately and in a timely manner, ensuring cut-off deadlines are met * Handle a wide range of customer queries and resolve complaints across email, phone, and electronic systems * Contribute to projects such as Salesforce implementation, new product launches, and process improvements * Liaise with departments including shipping, planning, warehouse, and sales to support customer satisfaction *...

Customer Service Advisor Northampton (NN5) Variety of shifts: 5 days out of 7 per week 8am – 5pm / 9am – 6pm / 10am – 7pm / 11am – 8pm (weekend availability required) £12.71 per hour Temporary ongoing, with the potential to become permanent after 12 successful weeks We are proud to be partnering with an exceptional logistics provider who is currently seeking service-driven individuals to join their team. Are you a passionate Customer Service Advisor who thrives on going the extra mile for customers? Or someone who enjoys speaking with customers and resolving queries? If so, we would love to hear from you. Duties: Handling inbound customer calls relating to delivery queries Navigating internal systems to track orders and update customer information Liaising with drivers and internal teams to schedule deliveries and confirm arrivals Booking deliveries with customers Responding to customer emails in a timely and professional manner Updating and maintaining the database with...

I am seeking a number of Customer Services Advisors where you will be the first point of contact, advise and information Key responsibilities You will be a self starter who is able to own quiries through to resolution be able to confidently use Microsoft tools, emails and internet/intranet A very good empathtic telephone manner is needed working in a call centre enviroment Full training will be provided

Join Our Team as a Customer Service Representative! Location: Knowsley Salary: £12.71 - £12.82 per hour Hours: Full-time (9am-5:30pm) or Part-time (9am-2pm) Duration: 3 months Are you a people person with a passion for customer service? Do you thrive in a fast paced environment where your contributions truly matter? If so, we want you to be a part of our dynamic team as a Customer Service Representative! Key Duties and Responsibilities: In this role, you will play a vital part in supporting our sales process. Your key responsibilities will include: Tracking & Reporting: - Log all calls and customer interactions in our CRM system or Excel - Provide feedback on lead quality and customer responses - Meet or exceed daily/weekly call and conversion targets Collaboration: - Work closely with the Sales Teams to share generated leads - Communicate customer insights to enhance outreach strategies Order Processing Management: - Accurately input new orders into our ERP...

We are looking for an IT Support Technician to join our team in an entry level IT support role, providing first-line technical assistance to users across the business. This is a great opportunity for someone with basic IT knowledge who is eager to develop their skills in a hands on environment. The successful candidate will support day to day IT queries, troubleshoot hardware and software issues, and gain exposure to a wide range of systems and technologies. We’re looking for someone enthusiastic, proactive, and keen to learn and progress within an IT career, with plenty of opportunity for development and growth within the role. Key Responsibilities * Provide professional, efficient technical support for Head Office and remote staff (in-person, phone, and remote desktop tools). * Troubleshoot and resolve hardware/software issues promptly. * Administer the IT Helpdesk system; prioritising, assigning, and tracking support tickets to ensure timely resolution. * Manage IT...

We currently seeking a Substance Misuse Recovery Worker for our client in Chesterfield on a 3 month contract to start ASAP. The rate of pay will be negotiated between £21-22 an hour. This will be Full Time Contract, Monday to Friday from 09:00-17:00. As a Recovery Worker you will be required to: * Supporting service users from point of entry into the service and through their treatment/recovery journey; * Providing screening, assessment, and recovery planning and onward referral; * Reducing alcohol related harm to service users and the wider community; * Promoting carer, service user and community involvement; * Providing advocacy for access to partnership services; * Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self determination. An Enhanced Adults and Children's DBS will be required for this position

The role of Sales Advisor involves providing exceptional customer service and assisting customers with their enquires, generating sales meeting for sales operatives. Client Details This opportunity is with a fantastic organisation that prides itself on offering quality service to its customers. The is dedicated to delivering excellent service to its customers. Description Handling inbound queries and providing updates to the customer. Making outbound calls (no cold calling) to existing customers qualifying leads and booking sales meetings with the sales team. Handle customer enquiries and resolve any issues promptly and professionally. Support promotional activities and upsell products where appropriate. Use objection handling and negotiation skills to promote additional products to help customers. Collaborate with team members to achieve sales targets and enhance customer satisfaction.Profile A successful Sales Advisor should have: Previous experience in a customer service...