Dec 04, 2025
Temporary Customer Service Advisor
Hybrid | Full-time (Mon–Fri) | Temporary Contract | Immediate Start
In this front-line role, you’ll be the first point of contact for residents, contractors, and visitors. You will be responsible for providing excellent service in person, over the phone, and via email. As well as playing a key role in logging repairs, signposting queries, resolving issues at the first point of contact, and supporting the wider team with admin tasks.
Key responsibilities for the Customer Service Advisor:
* Answering and handling customer queries professionally and efficiently
* Logging repairs and maintenance requests using internal systems
* Monitoring and responding to shared inboxes within agreed timeframes
* Greeting visitors and managing the reception area
* Supporting residents with information around rent, payments, and services
* Providing administrative support to customer engagement and community events
* Updating records and ensuring...
| IR35 Status: |
Unknown Status
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CV-Library
Brent, Greater London
Contractor