7 jobs found in Bath

Job Title: Customer Service Advisor Location: Yate, Bristol, BS37 Remuneration: £26,500 per annum Contract Details: Fixed Term Contract (11 months) Start Date: 8th December 2025 End Date: 31st October 2026 Responsibilities: As our Contact Centre Advisor, you will play a vital role in delivering exceptional customer service. Your key responsibilities will include: Putting the customer at the heart of everything you do. Demonstrating a strong desire for excellence in service delivery. Proactively processing orders within 12 hours and acknowledging all orders to customers promptly. Maintaining updated customer SOPs to ensure smooth operations. Keeping digital and physical filing organised for easy access and compliance. Communicating lead times and order statuses to customers in a timely manner. Resolving customer queries within a maximum of 4 hours. Handling incoming calls and emails with enthusiasm and professionalism. Managing customer complaints efficiently, ensuring responses...

Thrive Group are delighted to be supporting our client in Chippenham who is  actively looking to recruit a Customer Service Executive to join the team on a temp to permanent basis (for the right candidate).   What you will be doing: To provide outstanding customer service on both incoming and proactive outgoing customer enquiries and be able to manage customer expectations and assist in resolving queries. Respond promptly and professionally to customer inquiries via phone, email or chat Provide accurate information regarding products, services, policies, and procedures. Assist customers in placing orders, processing returns, or managing accounts. Accurately record customer interactions and transactions in the CRM system What you will need to succeed: Previous experience working in a call centre / customer service environment. Able to work to deadlines under pressure. Excellent communication skills, both verbal and written. IT Literacy. What you will receive in...

Personnel Selection are working with this fantastic company, based on Walworth Industrial Estate in Andover, who are recruiting for 6 temporary Customer Service Advisors to join them ASAP and commit until end of March 2026. This role would suit a resilient, confident, empathetic and organised individual who is used to working in a fast paced environment.  You will be taking incoming calls and taking information from the caller to be added to the CRM, as well as handling queries on existing cases and communicating with external contacts to gain updates. The role requires a 40 hour week and you can elect work from the following hours: 8 - 4:30, 8:30 - 5, 9 - 5:30 or 9:30 - 6. If you are available immediately, have a strong background in customer service and can communicate effectively when under pressure, please do send your CV for immediate review

Do you enjoy the freedom of the open road and have a knack for conversation? Become a Customer Service Field Agent for the Office for National Statistics (ONS) and put your people skills to work. You'll be the face of the ONS, traveling to different locations to conduct surveys and encouraging participation from a variety of people. Role Details Location: Pay Rate: £12.55 per hour Mileage Allowance: £0.45 per mile. Meal Allowance: £7.50 for every 5 hours worked, up to £15 for 10 hours Duration: Temporary contract until December 17, 2025 Hours: 22-30 hours per week (Monday to Friday, with occasional Saturdays) Contract: Temporary, with weekly pay through Randstad. What You'll Need A valid UK driving license and your own car. The ability to travel up to 40 miles for assignments. Willingness to get business car insurance and complete a DBS check. Excellent communication skills and the ability to persuade people to participate in surveys. A self-disciplined and motivated...

IT Service Desk £145 Per Day, Inside IR35 On-Site 3 Months Contract Cardiff Your new company A great organisation based in Cardiff. Your new role This is a hands-on role, providing 1st line support in a busy environment. You'll be part of a small, collaborative team, helping to manage incoming requests, troubleshoot issues, and escalate where necessary. What you'll need to succeed Provide 1st line technical support across Windows, Citrix, M365 Manage and triage service requests via portal, email, and phone Troubleshoot common issues such as connectivity problems and password resets Escalate complex issues while maintaining clear communication with users Use remote tools and team screen sharing for investigation and resolution. Work on-site full-time in a South Wales location A car and a licence is recommended due to the site location What you'll get in return £145 Per Day What you need to do now If you're interested in this role, click 'apply now' to forward an...

Desktop Support Engineer / IT Support Analyst 6 - 12 month contract Circa £175 per day inside IR35 Hybrid working: 3 - 4 Days in the Cheltenham office per week We are looking for a Desktop Support Engineer / 1st Line Support person with brilliant communication skills to support the employees of a successful IT company based in Cheltenham. You will be setting up laptops, printers, phones, internal systems and managing logins for software products and equipment requests. The types of technologies you will be using include Azure, Windows, Microsoft Intune, PowerShell, Active Directory etc. in hybrid cloud environments. There will be the opportunity to learn new skills and technologies, as well as potentially other career opportunities within the company longer term. This will be a full-time role with normal office hours, with the opportunity to work from home 1 - 2 days a week. Apply today to be considered

Customer Service Representative 🌟 Are you a skilled customer service professional with a technical background? We're looking for a Customer Service Representative to join our team in Newbury and help deliver outstanding support to our customers. 📍 Location: Newbury 🕒 Employment Type: Full-time 💷 Salary: £13.50 per hour About the Role As a Customer Service Representative, you'll be responsible for managing service-related customer interactions, including repair orders and returns.You'll work closely with internal teams and customers to ensure smooth operations and high-quality service delivery. Key Responsibilities Process repair/work orders Arrange returns and collections, handle pricing and delivery queries Respond to customer emails and calls professionally and promptly Investigate and resolve invoice disputes Log and follow up on issue resolution, ensuring clear communication with customers Collaborate with internal teams on customer-specific and cross-functional topics...