32 jobs found in Bath

Job Title: Customer Service Advisor Location: Yate, Bristol, BS37 Remuneration: £26,500 per annum Contract Details: Fixed Term Contract (11 months) Start Date: 8th December 2025 End Date: 31st October 2026 Responsibilities: As our Contact Centre Advisor, you will play a vital role in delivering exceptional customer service. Your key responsibilities will include: Putting the customer at the heart of everything you do. Demonstrating a strong desire for excellence in service delivery. Proactively processing orders within 12 hours and acknowledging all orders to customers promptly. Maintaining updated customer SOPs to ensure smooth operations. Keeping digital and physical filing organised for easy access and compliance. Communicating lead times and order statuses to customers in a timely manner. Resolving customer queries within a maximum of 4 hours. Handling incoming calls and emails with enthusiasm and professionalism. Managing customer complaints efficiently, ensuring responses...

Thrive Group are delighted to be supporting our client in Chippenham who is  actively looking to recruit a Customer Service Executive to join the team on a temp to permanent basis (for the right candidate).   What you will be doing: To provide outstanding customer service on both incoming and proactive outgoing customer enquiries and be able to manage customer expectations and assist in resolving queries. Respond promptly and professionally to customer inquiries via phone, email or chat Provide accurate information regarding products, services, policies, and procedures. Assist customers in placing orders, processing returns, or managing accounts. Accurately record customer interactions and transactions in the CRM system What you will need to succeed: Previous experience working in a call centre / customer service environment. Able to work to deadlines under pressure. Excellent communication skills, both verbal and written. IT Literacy. What you will receive in...

Pertemps are recruiting for multiple Customer Support Agents to join a leading Health Services Provider. The Customer Support Agent provides frontline telephone, email, and live chat support for our clients ensuring a smooth patient journey and consistently high-quality care. The role involves handling enquiries sensitively and professionally, completing administrative duties within Salesforce and other systems. This is a fully remote/home-based role; you will start off working via Pertemps and transfer across to our client after an initial temping contract. Although we do require you to have experience in a Customer Care/Advisor position, full and in-depth training will be provided. Responsibilities as a Customer Support Agent: Provide frontline support via telephone, email, and live chat Handle enquiries with empathy, professionalism, and efficiency — including during high-demand periods Book appointments and coordinate plans in line with operational requirements Maintain...

Personnel Selection are working with this fantastic company, based on Walworth Industrial Estate in Andover, who are recruiting for 6 temporary Customer Service Advisors to join them ASAP and commit until end of March 2026. This role would suit a resilient, confident, empathetic and organised individual who is used to working in a fast paced environment.  You will be taking incoming calls and taking information from the caller to be added to the CRM, as well as handling queries on existing cases and communicating with external contacts to gain updates. The role requires a 40 hour week and you can elect work from the following hours: 8 - 4:30, 8:30 - 5, 9 - 5:30 or 9:30 - 6. If you are available immediately, have a strong background in customer service and can communicate effectively when under pressure, please do send your CV for immediate review

Do you enjoy the freedom of the open road and have a knack for conversation? Become a Customer Service Field Agent for the Office for National Statistics (ONS) and put your people skills to work. You'll be the face of the ONS, traveling to different locations to conduct surveys and encouraging participation from a variety of people. Role Details Location: Pay Rate: £12.55 per hour Mileage Allowance: £0.45 per mile. Meal Allowance: £7.50 for every 5 hours worked, up to £15 for 10 hours Duration: Temporary contract until December 17, 2025 Hours: 22-30 hours per week (Monday to Friday, with occasional Saturdays) Contract: Temporary, with weekly pay through Randstad. What You'll Need A valid UK driving license and your own car. The ability to travel up to 40 miles for assignments. Willingness to get business car insurance and complete a DBS check. Excellent communication skills and the ability to persuade people to participate in surveys. A self-disciplined and motivated...

Do you enjoy the freedom of the open road and have a knack for conversation? Become a Customer Service Field Agent for the Office for National Statistics (ONS) and put your people skills to work. You'll be the face of the ONS, traveling to different locations to conduct surveys and encouraging participation from a variety of people. Role Details Location: Pay Rate: £12.55 per hour Mileage Allowance: £0.45 per mile. Meal Allowance: £7.50 for every 5 hours worked, up to £15 for 10 hours Duration: Temporary contract until December 17, 2025 Hours: 22-30 hours per week (Monday to Friday, with occasional Saturdays) Contract: Temporary, with weekly pay through Randstad. What You'll Need A valid UK driving license and your own car. The ability to travel up to 40 miles for assignments. Willingness to get business car insurance and complete a DBS check. Excellent communication skills and the ability to persuade people to participate in surveys. A self-disciplined and motivated...

Studley - £14 per hour plus holiday pay - Maternity Contract Do you enjoy keeping lots of moving parts under control and getting a quiet sense of satisfaction when everything runs like clockwork? This role could be your thing. Our client is looking for a Collection Service Assistant to join their operations team. You’ll be at the heart of the collection process – planning collections, talking to depots and carriers, and fixing issues before they become problems. What will my day-to-day duties be for this Customer Service Assistant role? Planning collections Organising collection orders with drop points and carriers Scheduling collections to maximise recovery rates Issuing collection orders and chasing where needed Helping plan collections for major distribution centres and “direct service” customers Talking to drop points Being the first point of contact for drop points regarding pallet collections Making outbound calls to arrange collections and deal with...

InstaStaff are currently recruiting for a Customer Service Advisor to join a company based in Birmingham City centre. You will be responsible for delivering outstanding customer service and be the first point of contact for customers phoning up to renew or purchase the company’s products. The duties of the Customer Service Advisor will include: Handling inbound calls from new and existing customers Act as first point of contact to all customers contacting the business Processing applications Responding to emails Manage complaints Provide high quality service throughout the customer lifecycle Ensuing all accounts and information provided are correct Inputting all details onto the inhouse system The ideal Customer Service Advisor will have: Experience in a similar role Excellent communication skills both verbal and written The ability to resolve queries and questions The department is open from 8am until 6pm Monday to Friday, you will work a mix of hours they will be 8am – 4pm,...

Looking for Customer Service Advisor / Scheduler for a large Repairs Contractor based in Surrey Exciting opportunity for training and progression Must have some experience working with Contractors Long-term contract The hours of work will be Monday to Friday 8:00am - 5:00pm Will consider no experience and training available Summary of role: Be in a position to make a real difference to the service we offer our customers. The customer service team has the most contact with our customers and no day is ever the same. You will handle a range of enquiries including: Diagnosing and requesting repairs Record customer complaints and, whenever possible, resolving them at first point of contact This role typically requires strong communication skills and experience in customer service or call handling. Allocate the right operatives, based on skills, availability and locality to the jobs that are nearing completion to ensure we meet appointment times and minimize travel and...

Do you enjoy the freedom of the open road and have a knack for conversation? Become a Customer Service Field Agent for the Office for National Statistics (ONS) and put your people skills to work. You'll be the face of the ONS, traveling to different locations to conduct surveys and encouraging participation from a variety of people. Role Details Location: Pay Rate: £12.55 per hour Mileage Allowance: £0.45 per mile. Meal Allowance: £7.50 for every 5 hours worked, up to £15 for 10 hours Duration: Temporary contract until December 17, 2025 Hours: 22-30 hours per week (Monday to Friday, with occasional Saturdays) Contract: Temporary, with weekly pay through Randstad. What You'll Need A valid UK driving license and your own car. The ability to travel up to 40 miles for assignments. Willingness to get business car insurance and complete a DBS check. Excellent communication skills and the ability to persuade people to participate in surveys. A self-disciplined and motivated...

Temporary Customer Service Advisor Hybrid | Full-time (Mon–Fri) | Temporary Contract | Immediate Start In this front-line role, you’ll be the first point of contact for residents, contractors, and visitors. You will be responsible for providing excellent service in person, over the phone, and via email. As well as playing a key role in logging repairs, signposting queries, resolving issues at the first point of contact, and supporting the wider team with admin tasks. Key responsibilities for the Customer Service Advisor: * Answering and handling customer queries professionally and efficiently * Logging repairs and maintenance requests using internal systems * Monitoring and responding to shared inboxes within agreed timeframes * Greeting visitors and managing the reception area * Supporting residents with information around rent, payments, and services * Providing administrative support to customer engagement and community events * Updating records and ensuring...

Our well-established client based in the Tamworth area are currently recruiting for Part Time Customer Service Advisor's to join their team on a temporary basis for 12 weeks. You will be working part time hours: * Monday to Friday 8am – 12pm (20 hours per week) OR * Monday to Friday 2pm - 6pm (20 hours per week) THIS ROLE IS TEMPORARY FOR 12 WEEKS SO YOU MUST BE ABLE TO COMMIT TO WORKING THE FULL 12 WEEKS. Main duties include: * Handle incoming telephone calls and assist customers with their enquiries. * Arrange appointments and handle customer bookings. * Deal with complaints and escalate if necessary. * Data entry into company system. * Place customer orders. * Deal with a large volume of telephone calls. The ideal candidate will: * Have excellent communication skills. * Be confident working within a busy call centre environment. * Have excellent IT skills. This is a temporary role so the successful candidate will need to be available to start immediately....

Role - Customer Service (Housing Repairs) Mon - Fri Office based  West London £23 per hour via Umbrella  3 to 6 months ongoing contract  Role Purpose  To provide a single point of contact for those contacting the council about housing services and repairs. To ensures that customers receive a timely and positive response to their contact with the council, achieving performance targets and high rates of satisfaction. Responsibilities  To act as the first point of contact, providing initial advice and information and resolving directly the most frequent service requests by; telephone, email, web, and other social media channels Where appropriate to direct and/or connect telephone callers and enquiries via other channels to other individuals/departments where more complex and specific advice is required To capture accurate and detailed information to pass to relevant specialist teams where the Customer Service Centre cannot fully resolve a query To access and record actions on the...

A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the...

Job Title: Customer Service Officer Location: Local authority based in Croydon Hourly rate: £16.25 PAYE Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 40 hours- Hybrid working available ASAP Start Job Duties: Being the first point of contact for interaction with vulnerable clients and their carers. Take decisions within established procedures dealing with end user and prescriber queries and issues. Ability to work flexibly to support the move to stretched working days and weekend operating as required. Liaising with external clients and internal company functions, to arrange daily work schedules for equipment deliveries and collections. Co-ordinate delivery priorities with logistics and technical officers, in accordance to company guidance standards, ensuring that urgent requests are initiated in a timely fashion.Person Specification: The ideal candidate must have: Ability to work with vulnerable individuals,...

Customer Service Representative 🌟 Are you a skilled customer service professional with a technical background? We're looking for a Customer Service Representative to join our team in Newbury and help deliver outstanding support to our customers. 📍 Location: Newbury 🕒 Employment Type: Full-time 💷 Salary: £13.50 per hour About the Role As a Customer Service Representative, you'll be responsible for managing service-related customer interactions, including repair orders and returns.You'll work closely with internal teams and customers to ensure smooth operations and high-quality service delivery. Key Responsibilities Process repair/work orders Arrange returns and collections, handle pricing and delivery queries Respond to customer emails and calls professionally and promptly Investigate and resolve invoice disputes Log and follow up on issue resolution, ensuring clear communication with customers Collaborate with internal teams on customer-specific and cross-functional topics...

Customer Service and Sales Coordinator | Poole Are you looking for a role that offers flexibility and the chance to work from home? This Customer Service Advisor position provides hybrid and remote working options, giving you the autonomy to balance work and life while supporting customers effectively. This is a temporary ongoing role, working 2pm–10pm, perfect for those who prefer later shifts. As a Customer Service and Sales Coordinator , you will benefit from: Hybrid and remote working options Supportive team environment and full training provided Opportunity to develop your customer service skills in a professional setting As a Customer Service and Sales Coordinator , your responsibilities will include: Handling inbound customer queries promptly and professionally Providing accurate information and resolving issues efficiently Updating customer records and maintaining data integrity Collaborating with internal teams to ensure excellent service delivery As a Customer Service...

Microsoft Dynamics 365 CRM Technical Development Lead, Contract 6 months, Outside IR35, £550 - £600, 1 day per week (South of England) Are you a technical lead in Microsoft Dynamics 365 CE and available for a new outside IR35 contract? A large organisation are going through a complex Dynamics 365 CRM CE implementation involving other bespoke modules, with a focus on Field Service, Sales and Customer Services. You will need to be a very experienced Technical Lead of Development lead in Dynamics 365 CRM. There is a team of 5 and an offshore team, however you wont be line managing internal stuff, but overseeing the third parties and off shore teams. Your key role is being the technical lead for everything D365 CRM development. This is an outside IR35 role, initially for 6 months. If you are a D365 CE Tech Lead / Development Lead please apply

Service Desk Administrator * 12-month maternity cover contract with a view to going permanent at the end of the contract due to expansion of the business. * ·You will be based locally to Oldbury, driving licence advantageous but not essential. * Salary £24-26k depending upon experience * Full time or part-time (i.e. school hours) but would need to work every day office based – no hybrid. * Are you organised, confident, have great attention to detail, love coordinating and enjoy administrative duties? Then we could be your new place! Benefits: * Holidays: 20 days annual leave + bank holidays + extra days at Christmas * Pension scheme * On site parking * Cycle to work scheme offered after 2 years of service * Company socials: Team activities such as go-karting, NQ64 gaming bar nights, charity quiz nights, Christmas parties. * West Bromwich hospitality box access for employees. * Community and Charity Involvement Key Roles and Responsibilities...

Accounts Receivable & Credit Control Analyst Certain Advantage are recruiting on behalf of our longstanding client for an AR & Credit Control Analyst in Milton Keynes starting ASAP initially until 1st October 2026. As the AR & Credit Control Analyst you’ll be taking ownership of the daily reconciliations of the bank, sales ledger, billing and payments to ensure accurate cash allocations to customer accounts, alongside being responsible for supporting our business’ aim to improve our bad debt exposure and achieve collections targets. Your main accountabilities will include: Allocate and import incoming customer payments into Sales Ledger, resolving any discrepancies, ensuring validation at key stages. Complete daily, weekly and monthly reconciliation of the sales ledger to bank. Ownership of unallocated cash ensuring it is at a reasonable minimum month on month within agreed targets set by line manager. Train other members of the team to ensure contingencies for...