15 jobs found in Bathgate

Repairs Advisor - Customer Service Southside of Edinburgh based | office-based role initially during training | moving to hybrid working (3 days in / 2 days at home) Full Time role | Monday to Friday | 35 hours per week Temp role for a minimum of 3 months | potential to be extended & be made permanent Pay rate up to £15.00 per hour + holiday pay Search Consultancy are delighted to be working exclusively with one of our Edinburgh based clients in the housing sector to recruit an experienced Customer Service Advisor to work in their Repairs team. This role would ideally suit an experienced Customer Service candidate with prior experience dealing with Repairs, Housing or Property - although first class candidates from other Customer Service backgrounds will be considered. Duties involved in this role will include: * Responding to incoming enquiries and correspondence via phone, email or directly through the company's repairs system * Diagnosing requirements & generating...

Customer Service & Connections Advisor Location: Cambuslang Hourly rate: £13.29, increasing after 6 months. Job Type: Full-Time, ongoing temporary role About the Role We are seeking a Customer Service & Connections Advisor to join our team in Cambuslang. This role is ideal for someone who enjoys helping people, building relationships, and delivering a high standard of customer service. As the first point of contact for customers, you will manage enquiries, provide support, and ensure a positive experience throughout every interaction. You will work closely with internal teams to resolve issues and maintain strong customer relationships. Key Responsibilities Respond to customer enquiries via phone, email, and online channels. Provide accurate information and resolve customer issues in a timely manner. Build and maintain positive relationships with customers and stakeholders. Update customer records and maintain accurate system data. Escalate complex queries where...

Job Title: Billings & Collections Specialist (Temporary Contract – Immediate Start) Location: Remote Salary: £29,000 annual equivalent (£15/hour) Overview A global organisation is seeking an experienced Billings & Collections Specialist to join its finance team on a temporary contract basis with an immediate start required. This role is responsible for managing the end-to-end billing and collections cycle across a diverse customer base, including both B2B and B2C channels. The successful candidate will play a key role in ensuring accurate invoicing, timely cash collection, and maintaining a healthy accounts receivable ledger in a fast-paced, international environment. This position is ideal for a proactive, detail-oriented finance professional who is comfortable handling high volumes of transactions and working independently in a remote setting. Key Responsibilities Billing & Invoicing Prepare and issue invoices for customers across multiple service lines in...

JSM & Integration Specialist | 12-Month Contract | Inside IR35 | UK-Based We're looking for a hands-on Jira Service Management and Integration Specialist to join a well-funded, mission-driven organisation scaling up its operational tech stack. You'll take the lead on JSM architecture and integrations, connecting Jira Cloud with CRM and backend systems via APIs and webhooks, and designing workflows that actually work for the operational teams using them day to day. What we're after: * Deep Jira Cloud / JSM configuration experience (workflows, request types, permissions, automation) * Proven track record integrating JSM with CRMs or custom backend systems, including retries, error handling and sync patterns * Experience supporting customer-facing service teams (portals, email ingestion, notifications) * Comfortable translating messy real-world processes into clean platform design * Strong communicator, equally at home with developers and non-technical operational teams...

Income Management Team Leader Our client, a forward-thinking organisation in the housing sector, is seeking an experienced Income Management Team Leader to join their dynamic Customer Services division on a temporary basis for 3 months, in Irvine. This is an exciting opportunity to lead and develop a team of Income Collection Officers and Early Intervention Officers, ensuring the delivery of high-quality customer service and effective debt recovery strategies. Key Responsibilities: Lead, motivate, and develop the Income Collection Team to achieve outstanding performance. Collaborate with HR and Customer Services to recruit, induct, and train staff effectively. Ensure timely and effective interventions in line with policies, working closely with Housing Services. Proactively manage team performance, ensuring adherence to targets and service level agreements. Resolve complaints and dissatisfaction at the first point of contact, promoting a customer-centric approach. Serve as a...

Job Title: Seasonal Customer Service Advisor (Temporary) Location: Felling, Gateshead Contract Type: Fixed-Term / Seasonal Working Hours: Monday to Friday, 9:00am – 5:00pm (with potential for paid overtime) Duration: First week of September – 24th December 2026 About Spicers of Hythe Spicers of Hythe is a leading supplier of luxury hampers and gifting solutions across the UK. Established in 1926, we’re known for quality, creativity, and exceptional service, we help customers celebrate life’s special moments, especially during the festive season. As we head into our busiest time of year, we’re looking for enthusiastic, organised and customer-focused individuals to join our team and help us deliver an unforgettable gifting experience for our customers. The Role As a Seasonal Customer Service Advisor, you'll play an essential role in supporting customers (our corporate, retail, and individual customers), throughout their order journey. From answering festive gift enquiries to...

We are currently recruiting for a number of Helpdesk Advisors to join our client’s team based in the HX6 area. This is an excellent opportunity for candidates with strong customer service skills who are confident communicating with customers by telephone and online chat. Key Responsibilities * Respond to customer enquiries professionally and efficiently * Provide support via telephone and online chat * Resolve queries and provide accurate information * Maintain a high standard of customer service * Record customer interactions and update systems where required About You We are looking for candidates who: * Have excellent customer service and communication skills * Are confident speaking to customers over the phone * Are comfortable using online chat and computer systems * Can work effectively in a fast-paced environment * Are reliable, professional and customer-focused * Are available to work 5 days out of 7 What’s on Offer * Approximately...

Customer Service & Order Fulfilment Specialist – Renewable Energy Bolton £27,500 Basic Plus bonus of between £2,500 - £4,000 *** 1 YEAR FIXED TERM CONTRACT Would you like to build your career with a rapidly growing business at the heart of the renewable energy industry? We are recruiting for an established clean-energy company that supplies solar PV, battery storage and EV charging technology to customers across the UK and Europe. Backed by a successful international group with revenues exceeding £300 million, the business offers excellent stability, global reach and genuine opportunities for career progression. Due to continued growth, there are opportunities within the company’s expanding Customer Operations team, covering two closely connected areas: order fulfilment and customer resolution. The Role Depending on your experience and strengths, your role will focus on either managing customer orders from placement through to delivery or taking ownership of more...

Collections Officer – West Yorkshire - Field based role Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. You must provide three days per week that you are available to...

We are looking to recruit a Council Tax Officer to join our Revenues service and support the effective administration of Council Tax on a remote basis. This role is ideal for someone with experience working in a local authority environment and strong working knowledge of Northgate (NEC) Revenues systems. The Role You will be responsible for the day-to-day administration of Council Tax accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role involves working closely with colleagues across Revenues and Customer Services to support billing, collection and recovery activity. Key Responsibilities * Administer Council Tax accounts, including new accounts, amendments and closures * Process discounts, exemptions, reductions and changes of circumstances * Issue bills, reminders and notices in line with legislation and council procedures * Undertake recovery action, including reminders, summonses and...

Temporary Outbound Sales Executive Salford - M50 (Free Parking Onsite) Monday - Friday (Fulltime in the office) 9am-5pm (1hr lunch) Up to £14.36 per hour (Depending on Experience) ASAP - 4 Weeks (Possibility to be extended or taken on permanently for the right person) Must have previous Outbound Sales Experience Our client, a dynamic organisation within the Manufacturing of Medical Equipment, is seeking a Temporary Outbound Sales Executive to join their team during a busy period of growth. This is an exceptional opportunity to engage with a variety of healthcare organisations across the UK, promoting vital equipment and services that enhance patient care. Key Responsibilities: Proactively contact existing customers to explore opportunities for additional products and services. Focus on upselling calibration and servicing solutions to clients who have previously purchased equipment. Build and maintain strong relationships with customers, identifying ways to add value and...

Customer Service Advisor Location: Manchester - in the Old Trafford area Salary: Competitive, dependent on experience Hours: Monday to Friday, 37.5 hours per week Working hours: Flexible start between 8:00am-9:00am, finishing between 4:00pm-5:00pm Contract: Temporary to Permanent Start: Immediate About the Opportunity We are delighted to be recruiting for a Customer Service Advisor to join a well-established organisation that is currently going through an exciting period of growth. This is a fantastic opportunity to join a growing team at an important time for the business. The role is initially offered on a temporary-to-permanent basis, with the potential to become permanent at the beginning of January 2027, subject to a successful placement and both parties being happy to progress. You will become an integral part of the customer service team, providing a high-quality and professional service to clients throughout the full customer journey - from onboarding and...

Customer Service Advisor Team Lead Salary: £14.60 per hour Location: Manchester Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor Team Lead, working on a new desk with our client, Capgemini. In this role, you will be responsible for running the desk efficiently and effectively ensuring delivery targets are met. What you'll do Resolution of 1st line queries from customers and escalation to Ops Manager when appropriate Performance management of Customer Service Advisors, including conducting effective monthly 1-2-1s Conducting call monitoring each month, providing feedback sessions with each Customer Service Advisor Quality checking to ensure correct process and procedures are being adhered to, including promoting knowledge base usage on every call Day to day staff management of up to 15 Customer Service Advisors Staff training, coaching and development of Customer...

Customer Service Advisor 📍 Chester Business Park 💷 £14.40 per hour 📅 9-Month Temporary Contract 🚀 Start Date: 21st September 2026 Working Hours Monday to Friday, shifts between 8am-6pm 1 Saturday in 4 (9am-4pm) with a day off in lieu Office-based for the first 6 months, then up to 3 days working from home (subject to eligibility) About the Role Join Lloyds Banking Group's Homes Operations Mortgages Team and help support customers on their homeownership journey. You'll be the first point of contact for mortgage brokers and advisors, handling incoming calls, resolving queries, and delivering outstanding customer service. What You'll Do Support customers with mortgage-related queries Provide accurate information and resolutions over the phone Follow compliance and security procedures Deliver excellent customer service, including supporting vulnerable customers Maintain customer records and correspondence What We're Looking For ✔ Strong customer service and communication...

Customer Service Advisor Location: Sheffield Pay Rate: £12.71 per hour Start Date: October 2026 Contract Length: 16 Weeks Temporary Hours: 36 hours per week Are you passionate about delivering excellent customer service? Do you enjoy helping people and solving problems? We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Advisors on a 16-week temporary contract! The Role As a Customer Service Advisor, you'll be the first point of contact for customers, providing a professional and friendly service across a range of enquiries. You'll: * Handle customer queries efficiently and accurately * Deliver exceptional customer service at every interaction * Resolve issues and provide appropriate solutions * Update systems with accurate customer information * Work as part of a supportive and collaborative team Training You'll receive 5 weeks of comprehensive paid training to ensure you have all the knowledge and support needed to succeed in...