34 jobs found in Batley

The Role Our client based in Keighley is looking to recruit a reliable and customer-focused Full -Time Call Centre Operative to join their busy team. The hours of work are Monday to Friday 1.30pm to 10pm with a one in three rota weekends (time off given for rota weekend) This is an excellent opportunity for someone with previous customer service telephone experience who enjoys working in a fast-paced environment and has strong administrative and communication skills. Key Responsibilities • Handling high volume incoming telephone calls professionally and efficiently • Providing excellent customer service at all times • Carrying out general administrative duties • Accurate data entry and record maintenance • Liaising with engineers and coordinating appointments/work schedules • Updating internal systems and ensuring information is recorded correctly Candidate Requirements • Previous customer service or call centre experience is essential • Strong communication and...

Part-Time Call Centre Operative Location: Keighley Pay Rate: £12.71 per hour Hours: 3:00pm – 7:00pm, Monday to Friday, plus 1 in 3 weekends Contract: Temporary ongoing with the potential to become permanent for the right candidate Start Date: Immediate The Role Our client based in Keighley is looking to recruit a reliable and customer-focused Part-Time Call Centre Operative to join their busy team. This is an excellent opportunity for someone with previous customer service experience who enjoys working in a fast-paced environment and has strong administrative and communication skills. Key Responsibilities • Handling incoming telephone calls professionally and efficiently • Providing excellent customer service at all times • Carrying out general administrative duties • Accurate data entry and record maintenance • Liaising with engineers and coordinating appointments/work schedules • Updating internal systems and ensuring information is recorded correctly Candidate...

Sue Ross Recruitment are delighted to be working alongside their client based in Chapeltown who are looking for a Customer Service Representative for a Fixed term duration of 12 months. Daily Duties & Responsibilities for this role include; * Processing orders * Liaising with the sales team and other key stakeholders * Being the point of contact for customer for any queries, issues and updates * Entering and updating order information within the system * Key account management Candidate Requirements for the Customer Service Representative role: * Experience of working within a customer service environment * Good written and verbal skills * Good understanding of Microsoft Office applications * Experience of using ERP systems The right candidate will be pro-active and a positive addition to the customer service team. You will have the ability to work independently and as part of a team, participate in meetings, and provide first class customer...

About the Role We are looking for a highly organised and detail-oriented Sales Order Processor to join our client’s team. In this role, you will be responsible for accurately processing customer orders, ensuring excellent customer service, and supporting the sales team with efficient order management. This is an excellent opportunity for someone with strong administrative skills who enjoys working in a fast-paced environment. Key Responsibilities * Process customer sales orders accurately and efficiently. * Verify order details, pricing, product availability, and delivery requirements. * Liaise with customers regarding order queries, amendments, and delivery updates. * Coordinate with warehouse, logistics, and production teams to ensure timely order fulfilment. * Generate quotations, invoices, and order confirmations. * Maintain accurate customer and order records within the ERP/CRM system. * Monitor order progress and proactively resolve any issues or...

Job Advertisement: Client Service Representative Location: Manchester Working Pattern: Full Time Duration: 6 months (Potential extension) Our client, a leading global financial services organisation, is looking for a dedicated Client Service Representative to join their Wealth Services Operations team. This is an exciting opportunity to be part of a dynamic, next-generation ecosystem that leverages advanced data analytics and digital tools to create unparalleled wealth experiences for clients. Key Responsibilities: As a Client Service Representative, you will play a crucial role in enhancing the client experience by: Client Engagement: Independently assist clients by responding to complex inquiries via phone, email, and other channels regarding our client's products, services, and procedures. Technical Assistance: Address client questions about product features and provide technical support for complex issues escalated by junior team members. Issue Resolution: Research and...

Role : ServiceNow Specialist - Must have active SC clearance Location : Manchester, UK Type : Contract Inside IR35 via Umbrella Mode of work : Hybrid 3-day onsite in a weekJob Description: Must Haves: ServiceNow Specialist - Must already hold SC clearance Active Extensive hands-on experience delivering ServiceNow implementations in enterprise environments (ITSM as a minimum) Proven ability to design, configure, and implement ServiceNow solutions Advanced experience with: Business Rules, Script Includes, Flow Designer, Client Scripts. Solid understanding of ServiceNow data model, CMDB, (CSDM 5) and core platform capabilities Experience building and supporting secure integrations (REST/SOAP APIs, Oauth, IntegrationHub) Ability to define and implement data mappings and transformation logic Experience with incident, problem, change, and request Experience leading customer onboarding, workshops, and solution design sessions Strong capability to translate business requirements into...

Job Title: Customer Service Representative Duration: 12 months Location: Manchester/Hybrid (four days per week in the office) Salary: Circa £31500 per annum Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you passionate about providing exceptional customer service? Do you thrive in fast-paced environments and enjoy solving problems? If so, we have the perfect opportunity for you! Our client, a leader in the banking industry, is seeking enthusiastic Customer Service Representatives to join their dynamic team. Why You Should Apply: Work in a vibrant atmosphere where your contributions truly matter. Enjoy a hybrid working...

Join Our Team as a Collections Team Leader (Progression to Manager)! Are you a strong collections professional ready to take the next step into leadership? We're looking for a hands-on Collections Team Leader / Senior who wants to step up, take ownership, and develop into a management role within a growing financial services environment. If you enjoy working in fast-paced, KPI-driven teams and want to build your leadership career, this could be the perfect opportunity. About Us We are a growing and forward-thinking financial services business, committed to delivering responsible lending and fair customer outcomes. With a strong focus on performance, compliance, and continuous improvement, we're investing in our collections function and looking to bring in someone who can grow with the business. Position Details Job Title: Collections Team Leader (Progression to Manager) Contract Type: Permanent Salary: £35,000-£40,000 (depending on experience) + bonus Location: Hybrid...

Patient Service Advisor📍 Worsley, Manchester 💰 Salary: £32,468 per annum 🕒 Monday to Friday 8am to 4pm | Full Time | Permanent (3 years min Experience required) Are you passionate about delivering exceptional customer service and making a real difference to people's lives? We are recruiting for a Patient Service Advisor to join a busy and supportive Homecare team based in Worsley. This is an excellent opportunity for someone with strong customer service experience who enjoys helping others and thrives in a fast-paced environment. The RoleAs a Patient Service Advisor, you will be the first point of contact for patients, carers, clinicians and healthcare professionals. You will handle customer enquiries, process orders, resolve issues and provide support relating to specialist healthcare equipment. Working in a busy contact centre environment, you will deliver a professional, empathetic and efficient service while maintaining high standards of accuracy and customer care. Key...

We are seeking a motivated Helpdesk Advisor to join a temporary role in the energy & natural resources sector. This position involves providing exceptional customer service and resolving inquiries efficiently in a fast-paced environment. Client Details This role is with a respected organisation who are a leader in their sector. The company is focused on meeting customer needs through efficient service delivery and operational excellence. Description Respond promptly to customer inquiries via phone, email, and other communication channels. Schedule and manage appointments for customer service operations. Communicate with customers to confirm and update bookings. Coordinate with internal teams to ensure timely service delivery. Maintain accurate records of schedules and customer interactions. Respond to scheduling queries and resolve any issues promptly. Optimise scheduling to maximise operational efficiency. Ensure compliance with company policies and industry standards....

We are looking to recruit a Council Tax Officer to join our Revenues service and support the effective administration of Council Tax on a remote basis. This role is ideal for someone with experience working in a local authority environment and strong working knowledge of Northgate (NEC) Revenues systems. The Role You will be responsible for the day-to-day administration of Council Tax accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role involves working closely with colleagues across Revenues and Customer Services to support billing, collection and recovery activity. Key Responsibilities * Administer Council Tax accounts, including new accounts, amendments and closures * Process discounts, exemptions, reductions and changes of circumstances * Issue bills, reminders and notices in line with legislation and council procedures * Undertake recovery action, including reminders, summonses and...

Regional Customer Services Manager North West Region, Warrington, WA3 6YF Competitive salary + attractive benefits At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper. We are looking to recruit a Regional Customer Services Manager to join our team in the North West region on a Fixed Term Contract for 14 months. The role of Regional Customer Services Manager will see you lead and direct the regional Customer Services function, ensuring high‑quality service delivery, effective workflow, and consistently positive customer outcomes across the full post‑completion customer journey. The role has overall accountability for operational performance, customer satisfaction, warranty and NHBC obligations, cost control,...

Are you an experienced administrator or customer service advisor? We currently have a temporary customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience Role: Customer service rep Shifts: Monday - Friday, 2 shifts on rotation 8am - 4pm and 9am- 5pm (flexible) Pay: £14.50 per hour Duration: Temp ongoing - Could potentially go perm based on performance Location: Holcim, Smith-Hall Lane, Hulland Ward, Ashbourne, DE6 3ET (100% office based) Main tasks include * Ensure that orders are received when goods/services have been supplied * Liaising with suppliers to resolve any invoice queries * Answering the telephones and passing on messages in a professional manner * Taking customer orders * Updating customers on orders and deliveries * Dealing with any customer queries * Supporting internal staff with pricing queries * Data entry Requirements * Excellent...

Customer Service Sales Administrator Location: Stoke On Trent Hours: Monday to Friday, 9:00am – 5:00pm Meridian Business Support is recruiting for a Customer Service Sales Administrator to join a dynamic internal sales and commercial team. This role offers an exciting opportunity to contribute to the continued growth and profitability of Gradient solutions and products across key customer sectors. About the Role: Working within the internal sales/commercial team, you will help drive profitable sales growth across Roofing & Cladding Contractors, Distributors & Merchants. You will play a key role in delivering excellent customer service while supporting sales operations. Key Responsibilities: Acting as the main point of contact for incoming customer emails and enquiries Managing requests relating to pricing, service, and complaints, with support from management where required Preparing and issuing customer quotations, including bespoke product quotes with support from the...

I am recruiting for a Customer Service Coordinator to join a business on a temporary 4 month basis. You will work within internal sales and the commercial team to further develop the profitable sales of Gradient solutions and products to defined customer trade sectors. KEY ACCOUNTABILITIES WITHIN THE ROLE- · Main point of contact for incoming Customer emails & requests - acting as a filter for customers’ requests around pricing, service & complaints where appropriate, with support from the management teams · To provide customer quotations including the preparation of quotes for bespoke products with support from the commercial team as required · Timely processing of PODs and invoice requests. · Continuous improvement of Gradient sales processes and procedures · Consistent working approach in line within company values · Assist with the initial enquiry of projects and booking in projects using MS Teams and the CRM system. Previous customer service skills and...

Lincat – IT Technician 12 Month Fixed Term Contract About Us Lincat is a thriving manufacturing business, one of the world's leading names in commercial catering equipment with over 50 years’ experience delivering world-class innovation and product quality to its extensive customer base. Our company manufactures 50,000 products each year and exports to over 80 countries. We have great products, great people and great customers. About the Role We are looking for an IT Technician to join us at Lincat on a 12-month contract. The successful candidate will be responsible for supporting the IT Manager with securing and managing day-to-day activities within the business. Hours of work This role is based on 37.5 hours per week, working Monday to Friday. Key Areas of Responsibility: * The priority of this role will be completing the Windows 11 rollout across the site to meet Corporate deadlines. * Assist in monitoring the performance of IT systems to help maintain...

We're Hiring: Operations Customer Service Coordinator Location: Immingham Docks Pay Rate: £13.21per hour Hours: 40 hours per week / Monday to Friday Are you organised, proactive, and passionate about delivering outstanding customer service? We're looking for an Operations Customer Service Coordinator to join our team and support the smooth running of our operations while ensuring a first-class customer experience. About the Role This is a varied and fast-paced role where you'll play a key part in supporting operational activities, managing processes, and building strong relationships across internal teams and external stakeholders. You'll help ensure efficiency, safety, and continuous improvement within the department. Key Responsibilities Operations & Customer Service: Become fully proficient in company systems, ensuring compliance with internal and legislative requirements Maintain accurate records and provide updates to the Line Manager when required Monitor process...

I am seeking a number of Customer Services Advisors where you will be the first point of contact, advise and information Key responsibilities You will be a self starter who is able to own quiries through to resolution be able to confidently use Microsoft tools, emails and internet/intranet A very good empathtic telephone manner is needed working in a call centre enviroment Full training will be provided

1st Line Support – 6-Month Contract – Hybrid - Liverpool VIQU have partnered with a leading organisation within the legal sector who are seeking a 1st Line Support contractor to provide some additional BAU support to their Service Desk. This 1st Line Support role will require previous experience within IT Support, and will involve providing both remote and onsite support in a Microsoft environment. The successful candidate will be committed to delivering excellent customer service. Key skills & responsibilities for the 1st Line Support: 1st Line / Service Desk Support – in a Windows / Microsoft environment. Windows 10/ Windows 11 Microsoft 365 Exchange Azure Outlook MS Teams Active Directory Telephony support Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Mix of remote & deskside support - including working on a tech bar Good customer service skills Experience with iManage or Bomgar (desirable) Role details: Job...

Service Desk Analyst Remote/Liverpool (on site once a week) 3-6 months (could go perm) £150 per day (Inside IR35) A Service Desk Analyst is required for our client based in Liverpool. Occasional visits to the client site will be required. The successful candidate will provide support for a variety of software and hardware systems used within the organisation involving all aspects of customer support. The role includes telephony, remote and desk side support. The role will be responsible for day to day delivery of IT Service Desk and administration activities according to governance, processes, policies and agreed service level agreements. Accountabilities- * Providing customer centred support adhering to service level agreements to provide call handling, ticket and incident management, escalation and first line investigation and resolution in line with ITIL standards and agreed KPI measurements * Ensure troubleshooting steps are followed consulting documentation, knowledge...