8 jobs found in Bexleyheath

Our client, a financial services business based in the heart of Bromley is seeking to increase its Customer Service Team due to growth on a 6 month fixed term contract. You will be working for a progressive company that helps families and individuals reach their financial goals and improves communities. This could suit someone who has worked in retail and dealt with customer enquiries on the phone or someone looking to return to the workplace. You will be joining an established and supportive team who will help you succeed in your role.  You will receive support throughout your on boarding as well as regular training and development. Your responsibilities will include: Providing support services for customers and field force from initial contract through to the end of the contract terms and to provide excellent customer services at all times First point of contact for customers calling with enquiries relating to policy maturities Liaising with financial advisers and third...

Customer Service Advisor - Temp to Perm (REMOTE) Due to expansion within this company, we are seeking a Customer Service Advisor to join our team. Role Overview Temp to Perm after 12 weeks completed REMOTE working role Monday to Friday 40 hours per week 9am to 5pm Hourly rate £20.00 per hour. Paid weekly PAYE via HRGO Office is in Covent Garden - Every two weeks you will attend general debrief meetings on site with the team at this location. ALL relevant software/Kit is supplied by the company as standard - Laptop, Headsets, Phones etc. Customer Service Advisor This is a fully remote role ideal for someone who thrives in a fast-paced environment and is passionate about delivering outstanding customer experience from home. Manage inbound and outbound customer enquires via telephone, email and online channels (webchat) Resolve customer queries and complaints promptly and professionally Provide accurate information about products and services Update and maintain customer...

Job Tittle: L2 Application Support (Production Support) Contract Type: Temporary Contract Length: 6 Months (Possibility for Extension) Location: London HEX - 3 days a week Daily Rate: £490/Day (Inside IR35) Are you ready to dive into a dynamic environment where your skills in application support can truly shine? Our client is on the lookout for an enthusiastic L2 Application Support professional to join their vibrant team. If you thrive on problem-solving and are passionate about delivering top-notch system support, this role is for you! Purpose of the Job: As an L2 Application Support Specialist, you'll play a pivotal role in ensuring seamless operations in production environments. You will engage with development teams and various support functions, acting as the bridge between technical issues and business needs. Your expertise will help in troubleshooting, resolving issues, and enhancing system performance. Technical Skills: Solid knowledge of SQL and PL/SQL (Oracle...

Solution Architect - MS Dynamics, Power Platform - Higher Education Greater London, Hybrid Contract, outside IR35 £Competitive daily rate Key words: MS Dynamics, M365, D365, Higher Education, Dynamics CRM, Power Platform, Power Automate We are seeking an experienced Solution Architect to head the technical direction of a major modernisation program for our higher education industry client. Utilising Azure tools and working on MS Dynamics and other CRM technologies used in the Not For Profit/Education/Charity/Public Sector. Core Responsibilities: * Design technical architecture/solution architecture for wider Dynamics CRM Implementation * Understand and work with integration management teams, developers etc Experience required: * Higher Education/Further Education Industry experience * Ability to produce integration designs in line with the wider enterprise and solution architecture designs, patterns and principles * Proven experience as Solution...

A Housing Association is currently looking for a number of officed based Housing Officers on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset’s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure we keep residents safe by following safeguarding procedures and working closely with...

My client is a national institution and charitable organisation. The central London office is located in Westminster a short walk from Parliament and central Government offices. They are looking for an experienced customer support administrator to help with the launch of a new grant management system.  This role is for three months and you will be able to work on a hybrid basis    Role Description A new grants management system is is newly launched and about to be made available to circa 1000 external users.    Responsibilities Triage incoming email support requests Provide 1st line support for requests where appropriate Direct the requests to the right person(s) for assistance where 1st line is not appropriate Provide excellent customer service to external users in the dioceses, cathedrals, parishes, acknowledging and responding to queries quickly and efficiently Kind, friendly, helpful, listening approach essential  Provide pre-written literature or other basic...

Do you want to be part of a motivated and dynamic forward-thinking IT Team? How about getting opportunities to work with the latest cloud technologies? Do you like to problem solve? Or how about challenges? Like to learn new skills? Can you provide excellent customer service with a technical twist? The Technical Officer will be working with Technical Analyst to provide the first line and first-class Technical Service Desk using great customer skills that is supported with technical knowledge, you will be a key part of the delivery of our Digital, Data and Technology services. * The work will be a variety of support tasks, hardware commissioning and decommissioning and general IT Support * Knowledge of Microsoft technologies required and ITIL would be advantageous

Customer Service Coordinator – Snodland Our client is looking for a confident and customer-focused Customer Service Coordinator to join their busy team in Snodland. This role is ideal for someone with a strong customer service background and an excellent telephone manner. Key Responsibilities Handle customer enquiries via phone, email, and online platforms Provide a high level of customer service from first contact through to delivery Process orders accurately and update customer information Communicate clearly with customers and internal teams to resolve queries Keep customers informed and ensure a smooth service at all times Requirements Strong customer service experience (essential) Confident and professional telephone manner Good communication and organisational skills Ability to work in a fast-paced environment Desirable Experience using CRM systems Customer Service working history