5 jobs found in Bilston

Please Note: We are a remote team, so kindly avoid calling the local office. Click to apply, and we'll be in touch as soon as possible! Job Title: Reception / Customer Service Representative Location: Birmingham, B3 Contract Type: Temporary Start Date: 18/12/2025 End Date: 09/01/2026 Job Summary We're looking for a Customer Service Representative to provide front line support to visitors and colleagues. The role involves greeting guests, managing calls, handling incoming and outgoing packages, and carrying out general administrative duties. Key Responsibilities Welcome and direct visitors Answer incoming calls and provide information as needed Manage courier deliveries and collections Maintain visitor logs and issue security passes Perform general clerical tasks such as typing, filing, photocopying and preparing mail Manage the boardroom schedule and equipment Support the team with additional admin tasks when required Skills Required Strong verbal and written...

Join Our Team as a Customer Service Administrator! Are you ready to take your customer service skills to the next level? We are seeking an enthusiastic Customer Service Administrator to join our client's dynamic team in Birmingham! This is a fantastic opportunity to work in the utilities industry with a company committed to empowering learners through exceptional retrofit training. Role Overview: As a Customer Service Administrator, you will be the first point of contact for our client's valued customers. Your primary responsibility will be to ensure smooth communication and efficient processing of inquiries. If you are proactive, organised, and love helping others, we want to hear from you! Contract Type: Temporary contract Daily Rate: £97 + holiday pay + temp benefits Working Pattern: full-time Key Responsibilities: Respond to customer inquiries via phone and email Process orders and manage customer accounts efficiently Provide product and service information to...

Our well-established client based in the Tamworth area are currently recruiting for Part Time Customer Service Advisor's to join their team on a temporary basis for 12 weeks. You will be working part time hours: * Monday to Friday 8am – 12pm (20 hours per week) OR * Monday to Friday 2pm - 6pm (20 hours per week) THIS ROLE IS TEMPORARY FOR 12 WEEKS SO YOU MUST BE ABLE TO COMMIT TO WORKING THE FULL 12 WEEKS. Main duties include: * Handle incoming telephone calls and assist customers with their enquiries. * Arrange appointments and handle customer bookings. * Deal with complaints and escalate if necessary. * Data entry into company system. * Place customer orders. * Deal with a large volume of telephone calls. The ideal candidate will: * Have excellent communication skills. * Be confident working within a busy call centre environment. * Have excellent IT skills. This is a temporary role so the successful candidate will need to be available to start immediately....

We are currently recruiting for Telemarketers to join our client in Birmingham City Centre. This is a hybrid role once trained, but some travel to the City Centre office will be required. Duties include but are not limited to: · Calling potential customers, gathering information · Arranging/ making appointments for telephone consultants · Lead generation and profiling · High volume of outbound telephone calls · Excellent customer service required This role is initially temporary, however if you also speak fluent English then there could be further opportunities. If you have any form of Telesales, Sales, Telemarketing, Call Centre, Customer Service experience, please get in touch

Reporting into the Accounts Receivable Manager, the successful Credit Controller will be ensuring customers are managed so that cash is collected to terms and accounts managed within credit limits. You will also be working on the delivery of monthly company cash goals and targets and build positive relationships with key business stakeholders. What you'll be doing In this role, you as the successful Credit Controller will be carrying out the following duties and responsibilities (not exhaustive) Owning and managing a ledger of specific accounts; ensuring they are operated within agreed credit parameters, payment terms and credit limit Delivering to agreed monthly cash and aged debt targets and KPI's Ensuring proactive telephone collections chasing ahead of invoice and application for payment due date Being the first point of contact resolution on any customer queries and disputes wherever possible Contributing to a culture of continuous process improvement Ensuring...