10 jobs found in Bilston

Please Note: We are a remote team, so kindly avoid calling the local office. Click to apply, and we'll be in touch as soon as possible! Job Title: Reception / Customer Service Representative Location: Birmingham, B3 Contract Type: Temporary Start Date: 18/12/2025 End Date: 09/01/2026 Job Summary We're looking for a Customer Service Representative to provide front line support to visitors and colleagues. The role involves greeting guests, managing calls, handling incoming and outgoing packages, and carrying out general administrative duties. Key Responsibilities Welcome and direct visitors Answer incoming calls and provide information as needed Manage courier deliveries and collections Maintain visitor logs and issue security passes Perform general clerical tasks such as typing, filing, photocopying and preparing mail Manage the boardroom schedule and equipment Support the team with additional admin tasks when required Skills Required Strong verbal and written...

Join Our Team as a Customer Service Administrator! Are you ready to take your customer service skills to the next level? We are seeking an enthusiastic Customer Service Administrator to join our client's dynamic team in Birmingham! This is a fantastic opportunity to work in the utilities industry with a company committed to empowering learners through exceptional retrofit training. Role Overview: As a Customer Service Administrator, you will be the first point of contact for our client's valued customers. Your primary responsibility will be to ensure smooth communication and efficient processing of inquiries. If you are proactive, organised, and love helping others, we want to hear from you! Contract Type: Temporary contract Daily Rate: £97 + holiday pay + temp benefits Working Pattern: full-time Key Responsibilities: Respond to customer inquiries via phone and email Process orders and manage customer accounts efficiently Provide product and service information to...

Our well-established client based in the Tamworth area are currently recruiting for Part Time Customer Service Advisor's to join their team on a temporary basis for 12 weeks. You will be working part time hours: * Monday to Friday 8am – 12pm (20 hours per week) OR * Monday to Friday 2pm - 6pm (20 hours per week) THIS ROLE IS TEMPORARY FOR 12 WEEKS SO YOU MUST BE ABLE TO COMMIT TO WORKING THE FULL 12 WEEKS. Main duties include: * Handle incoming telephone calls and assist customers with their enquiries. * Arrange appointments and handle customer bookings. * Deal with complaints and escalate if necessary. * Data entry into company system. * Place customer orders. * Deal with a large volume of telephone calls. The ideal candidate will: * Have excellent communication skills. * Be confident working within a busy call centre environment. * Have excellent IT skills. This is a temporary role so the successful candidate will need to be available to start immediately....

A Great Opportunity working for a market leader within distribution. Looking to work for One of the Top Ten Companies to work for? We need experienced Customer Service Agents to become integral members of the Frontline Customer Service Team. My client is looking for Customer Service Advisors to join their incredible team to be the first point of contact for external customers handling shipping requests providing information and advice on transiting goods worldwide via Phone, Email, Twitter, Facebook, Web-Chat etc. Requirement to work from the Office 2 weeks out of 4, working from home for the other 2 weeks. Operational Hours 07:00 - 19:00 Monday to Friday - 8hr shift within these times on a 4 weekly rotational basis. Flexibility between 30-40 hours per week. Will have to commit to 2 weeks Full Time training in Office. Job Role: Your key responsibilities, which are not exhaustive and not limited to include: " Managing inbound calls to the business from worldwide clients handling...

We are currently recruiting for Telemarketers to join our client in Birmingham City Centre. This is a hybrid role once trained, but some travel to the City Centre office will be required. Duties include but are not limited to: · Calling potential customers, gathering information · Arranging/ making appointments for telephone consultants · Lead generation and profiling · High volume of outbound telephone calls · Excellent customer service required This role is initially temporary, however if you also speak fluent English then there could be further opportunities. If you have any form of Telesales, Sales, Telemarketing, Call Centre, Customer Service experience, please get in touch

Reporting into the Accounts Receivable Manager, the successful Credit Controller will be ensuring customers are managed so that cash is collected to terms and accounts managed within credit limits. You will also be working on the delivery of monthly company cash goals and targets and build positive relationships with key business stakeholders. What you'll be doing In this role, you as the successful Credit Controller will be carrying out the following duties and responsibilities (not exhaustive) Owning and managing a ledger of specific accounts; ensuring they are operated within agreed credit parameters, payment terms and credit limit Delivering to agreed monthly cash and aged debt targets and KPI's Ensuring proactive telephone collections chasing ahead of invoice and application for payment due date Being the first point of contact resolution on any customer queries and disputes wherever possible Contributing to a culture of continuous process improvement Ensuring...

Job Title: Call Centre Advisor (Temporary Contract)  Location: Alcester (Fully Office-Based) Contract: Temporary, 15th December – End of January Hours: Monday–Friday, 8:30am–5:30pm Pay Rate: £12.21 per hour About the Role  We are recruiting on behalf of our client for a confident and customer-focused Call Centre Advisor to join their team on a temporary basis. This role is ideal for someone who enjoys speaking with customers, has excellent communication skills, and can quickly identify the nature of a call to ensure it is directed appropriately. Key Responsibilities:  Answer incoming calls in a professional and friendly manner Gather accurate and relevant information from callers Record call details clearly and efficiently Identify calls that fall outside the team’s remit and provide appropriate signposting to the correct department or service Maintain high levels of customer service at all times Work collaboratively with colleagues to support smooth call handling and...

Are you a Workflow & Real-Time Analyst, seeking a new challenge? Do you have passion for future vehicle development? If so, Expleo have an opportunity for you! Our client, a prestigious Automotive Manufacturer, is currently recruiting for a Workflow & Real-Time Analyst to join their Customer Relationship Centre team, supporting Supply Chain & Production Planning. As a Workflow & Real-Time Analyst you will monitor live service performance, manage resources in real time, and produce insightful reports to support operational decisions, to ensure optimal service levels, efficient staffing, and a smooth customer experience. A key part of your role will involve supporting the modernisation of the workflow management system, transitioning from legacy platforms to a more advanced workforce management ecosystem. Based in Warwickshire, you will be supporting, a dedicated and enthusiastic team, on a contract basis. Responsibilities of the Workflow & Real-Time Analyst...

Local Council are looking for a Licensing Assistant to join them on a temp to perm basis. Working and supporting the Licensing Team and Manager you will be required to deal with applications for various licences, including Private Hire Vehicles, Hackney Carriages and Driving licences. As part of the role, you will analyse and check all documents for validity and accuracy. Providing excellent customer service and dealing with applicants over the phone and by email. Therefore, you should have excellent customer service and administration skills together with excellent telephone manner good IT skills. Skills Required: * Excellent Administration * Excellent Customer Service * Excellent IT * Excellent Telephone manner Experience working within a licencing department or similar would be an advantage, but not necessary. The position is working Monday to Friday 37 hours per week

Health & Social Care Officer Location: Nottingham Client: Nottingham City Council Contract Type: Temporary (3 months) Hours: Full time (37 hours per week) Salary: £14.36 per hour (PAYE) — £19.10 per hour (Umbrella) About the Role The Health & Social Care Officer position sits at the front door of Adult Social Care. The team processes and triages all incoming referrals and enquiries, including safeguarding concerns, care and support requests, and occupational therapy referrals. The role involves handling referrals received via both the telephone service and the online referral system. It is a hybrid role with an expected 50/50 split between office and home working once trained; however, initial training will take place fully in the office until the post-holder is confident and competent. This role is central to ensuring citizens are directed to the correct services quickly, safely, and in line with statutory responsibilities. Key Responsibilities Process, triage, and...