8 jobs found in Blackburn

Contract: Temporary - for one month Shift: Full-time, Mon – Fri, 9am-5pm (37hr week) An excellent opportunity has arisen for a motivated and customer-focused individual to join a busy head office team as a Customer Service Administrator. In this role, you will provide a national client base with a high standard of customer service, working closely with clients and field staff. You will also be responsible for completing administrative duties accurately and maintaining up-to-date records in line with company procedures. Key Responsibilities * Provide a courteous and professional telephone service to customers, ensuring their needs are met efficiently. * Become fully competent, through in-house training, in the use of company systems to meet customer requirements and share accurate information. * Manage administrative tasks, including data entry, record keeping, and processing documentation accurately. * Prepare, issue, and track invoices, ensuring timely and accurate billing...

Job Title: Customer Service Representative Duration: 12 months Location: Manchester/Hybrid (four days per week in the office) Salary: Circa £31500 per annum Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you passionate about providing exceptional customer service? Do you thrive in fast-paced environments and enjoy solving problems? If so, we have the perfect opportunity for you! Our client, a leader in the banking industry, is seeking enthusiastic Customer Service Representatives to join their dynamic team. Why You Should Apply: Work in a vibrant atmosphere where your contributions truly matter. Enjoy a hybrid working...

This is an exciting opportunity for a Temporary Customer Service Advisor to provide exceptional support within the not-for-profit sector. This role, based in Stockport, involves working flexible shifts, including days and nights, to ensure the delivery of outstanding service. Client Details The organisation is a well-established not-for-profit entity committed to delivering high-quality support and services to its community. As a medium-sized organisation, they focus on making a meaningful impact and providing excellent customer care. Description As a Temporary Customer Service Advisor (Days & Nights) you will: Answering calls and handling call-centre type queries related to customer well-being. Providing compassionate and empathetic care to customers. Updating customer accounts within a CRM system. Ad-hoc duties as and when required. Profile A successful Temporary Customer Service Advisor should have: Experience working within a call centre environment or customer...

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth...

Customer Service Admin - Planning (Temp to Perm) Leeds - LS10 £12.71 per hour Full-time | 40 hours per week between 7am - 7pm Hybrid IMMEDIATE START - Interviews being held from Tues 26th May We're currently recruiting for a Customer Service Admin in the planning dept. This to join a well-established company based in Leeds (LS10). This is a temp-to-perm opportunity, ideal for someone with administrative and customer service skills who is looking to secure a long-term role with a reputable organisation. The Role: * Managing customer enquiries via phone and email * Scheduling and coordinating planning activities efficiently * Updating internal systems and maintaining accurate records * Liaising with internal teams to ensure smooth day-to-day operations * Delivering a professional and efficient customer experience at all times What We're Looking For: * Strong communication and organisational skills * Previous administration and/or planning experience preferred * Good...

Service Desk Manager 2 days onsite £300 a day Inside IR35 3-6 Months The Service Desk Manager is responsible for ensuring the delivery of high-quality, responsive IT support to staff across a geographically dispersed organisation.The role combines operational leadership with ownership of service performance reporting and KPI management. The postholder will ensure accurate and meaningful reporting of service metrics, contributing to wider IT operational dashboards.The Service Desk Manager will also support ongoing IT service management maturity initiatives, including contributing to discussions about future ITSM tooling. Key Responsibilities Lead and manage Level 1 and Level 2 Service Desk analysts. Ensure effective handling of incidents and service requests in line with SLAs. Monitor workload distribution and ensure efficient ticket progression. Act as an escalation point for high-priority incidents during business hours. Maintain clear communication standards and a strong...

Sue Ross Recruitment are working on behalf of our client, a highly respected international manufacturing specialist, to recruit a German Speaking Customer Service Specialist for a fixed-term contract for 12months. This is an exciting opportunity to join a global business in a key role supporting both UK and international customers. The successful candidate will join a collaborative and high-performing team, delivering outstanding customer service and managing a variety of complex processes including exports and order fulfilment. Key Responsibilities: * Process sales orders accurately and in a timely manner, ensuring cut-off deadlines are met * Handle a wide range of customer queries and resolve complaints across email, phone, and electronic systems * Contribute to projects such as Salesforce implementation, new product launches, and process improvements * Liaise with departments including shipping, planning, warehouse, and sales to support customer satisfaction *...

Customer Services Team Leader – Nantwich – Permanent – £27,000 We are currently seeking an experienced and proactive Customer Services Team Leader to join our client’s organisation based on the outskirts of Nantwich. This is an excellent opportunity for an individual with strong leadership skills and a customer-focused approach to support and develop a busy Customer Services function within a fast-paced environment. Supporting the wider business, duties will include: * Co-ordinating the customer services function and team to ensure smooth and efficient operations * Allocating and prioritising workloads effectively across the team * Leading, motivating, and developing team members through training and coaching * Managing holiday and absence cover to maintain service levels * Implementing procedures and systems to improve operational efficiency * Managing a busy switchboard and handling a high volume of inbound calls * Screening calls, taking messages, and responding to...