14 jobs found in Blackburn

The Temporary Helpdesk Coordinator will support customer service operations by managing incoming queries and ensuring smooth communication. This temporary role requires a proactive individual skilled at coordinating tasks and providing excellent service in a fast-paced environment Client Details The employer is a medium-sized organisation and they are well-regarded for their commitment to delivering reliable services and maintaining high operational standards. Description Schedule and manage appointments for customer service operations. Communicate with customers to confirm and update bookings. Coordinate with internal teams to ensure timely service delivery. Maintain accurate records of schedules and customer interactions. Respond to scheduling queries and resolve any issues promptly. Optimise scheduling to maximise operational efficiency. Ensure compliance with company policies and industry standards. Provide administrative support to the customer service department as...

The Customer Service Scheduler will coordinate schedules and appointments efficiently for engineers & customers. This temporary role in Preston requires excellent organisational skills and a focus on delivering high-quality customer service. Client Details This role is with a respected organisation who are a leader in their sector. The company is focused on meeting customer needs through efficient service delivery and operational excellence. Description Schedule and manage appointments for customer service operations. Communicate with customers to confirm and update bookings. Coordinate with internal teams to ensure timely service delivery. Maintain accurate records of schedules and customer interactions. Respond to scheduling queries and resolve any issues promptly. Optimise scheduling to maximise operational efficiency. Ensure compliance with company policies and industry standards. Provide administrative support to the customer service department as needed.Profile A...

We are looking to recruit a Council Tax Officer to join our Revenues service and support the effective administration of Council Tax on a remote basis. This role is ideal for someone with experience working in a local authority environment and strong working knowledge of Northgate (NEC) Revenues systems. The Role You will be responsible for the day-to-day administration of Council Tax accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role involves working closely with colleagues across Revenues and Customer Services to support billing, collection and recovery activity. Key Responsibilities * Administer Council Tax accounts, including new accounts, amendments and closures * Process discounts, exemptions, reductions and changes of circumstances * Issue bills, reminders and notices in line with legislation and council procedures * Undertake recovery action, including reminders, summonses and...

Certain Advantage is hiring for a Housing Support Administrator, for our client in Eccles, starting on Monday 16th February 2026. My client is seeking a proactive and efficient Housing Support Administrator to join their existing team on a temporary project.  This office-based role is essential in supporting daily administrative tasks and ensuring smooth communication and operations. Previous experience in housing is preferred but not essential. Key Responsibilities Communication: Handle incoming phone calls and emails with professionalism and efficiency. Compliance: Uploading certificates and raising work orders Bookings: Booking in contractor visits to site Invoicing: Process and manage invoicing tasks accurately General Administrative Support: Assist with various other administrative duties as required to support the team.  Requirements Experience: Prior administrative experience is beneficial. Experience within a housing environment is preferred, but not essential. Skills:...

Customer Service & Ecommerce Support Representative - Manchester £13.00 - £13.50 per hour | 12‑Week Temp Contract → Permanent Opportunity Ready to join a fast‑growing online brand during an exciting period of expansion? We're building our Manchester Customer Experience team and looking for enthusiastic, digitally‑savvy Customer Service Representatives who love helping customers and thrive in a busy ecommerce environment. This is a fantastic chance to join a business scaling rapidly - with new products, new markets and huge opportunities for progression. 🌟 What You'll Be Doing As part of our Ecommerce Customer Service team, you'll be the friendly, knowledgeable voice behind our brand - supporting customers across live chat, email and online platforms. Every day brings something different. You will: Respond to customer enquiries via live chat, email and online ticketing systems Support customers with orders, deliveries, returns, refunds and product questions Troubleshoot...

Customer Service - Finance Location: HX6 Start date: ASAP Job Type: 6 month FTC Salary: £27,000 Hours of work: 08:30 - 17:00 About the Company We are a well-established and growing organisation operating within a service-led environment, supporting customers across a range of operational and infrastructure solutions. We pride ourselves on delivering excellent customer experiences and creating a supportive, collaborative workplace where employees can develop and succeed. About the Role We are looking for a proactive and detail-focused Financial Query Coordinator to join our Customer Service Management team. This role is ideal for someone who enjoys problem-solving, takes ownership of issues, and thrives in a fast-paced customer-focused environment. You will be responsible for managing customer and internal financial queries from initial investigation through to resolution, ensuring all issues are handled accurately, professionally, and efficiently. Working closely with...

Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where your communication skills truly shine? If so, we want you to join our vibrant team as a Contact Centre Agent! Shifts: Monday to Friday, 7 am to 7 pm 12 weeks training ON SITE in Kirkby - L32 8UY Who We Are: We are a dedicated organization committed to providing outstanding service on behalf of our client, a leading company in the industry. As a Contact Centre Agent, you will be the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your initiative to source information and provide effective solutions for...

This is an excellent opportunity for a Temporary Customer Service Advisor (Days & Nights) to provide outstanding support to service users in a not-for-profit setting. The role requires strong communication skills and the ability to handle enquiries efficiently and professionally. Client Details This not-for-profit organisation in Stockport is committed to providing essential services and support to the local community. As a well-established medium-sized organisation, they play a vital role in improving the quality of life for individuals in the area. Description As a Temporary Customer Service Advisor (Days & Nights) you will: Answering calls and handling call-centre type queries related to customer well-being. Providing compassionate and empathetic care to customers. Updating customer accounts within a CRM system. Ad-hoc duties as and when required. Profile A successful Temporary Customer Service Advisor should have: Experience working within a call centre...

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth...

Customer Service Advisor- German Speaking The successful candidate must be fluent in both spoken and written German. Location: Liverpool (Hybrid Working) Contract: Temporary ongoing Pay Rate: £13.79 per hour Hours: 37.5 hours per week Shift Pattern Monday to Friday - Hybrid Hours between 08:00am - 6:00pm (rotating) including Banh Holiday About the Role We are currently recruiting for a Customer Service Advisor fluent in both spoken and written German to join our client based in Liverpool. Customer Service Advisor Key Responsibilities German Speaking- fluent in both spoken and written German Deliver a professional, friendly, and customer-focused service at all times Manage customer enquiries via phone and digital communication channels Build a clear understanding of customer needs to provide effective solutions Advising customers on the best services available Deliver a high-quality customer experience in line with company standards and SLAs Accurately capture and...

Steeper Group is a true leader in the Orthotic, Prosthetic and Assistive Technology products. In the past 100 years we have grown to become one of the UK’s largest suppliers. Steeper’s vision is to create life’s turning points, together. We aim to do this by delivering innovative prosthetic, orthotic and assistive technology products and responsive clinical services. We have an exciting opportunity for an IT Support Technician to join our existing team at our Head Office in Leeds on a 4-month fixed term basis with a salary of £9,000 (£27,000 FTE) The Role: This is a full-time (Monday to Friday) role based on site at our Leeds headquarters, this role is ideal for an IT Support engineer with 1 to 2 years’ experience in desktop support, network and storage infrastructure, looking to develop their first- and second-line support skills. Responsibilities: To provide technical hands-on support, answering support queries either in person or via phone or ITSM system. To maintain a...

Customer Service Representative Temporary Contract – 6 Months Sandbach  £25,500 - £27,000 per annum DOE  Monday - Friday  - 9am - 5pm We are currently recruiting for a Customer Service Representative to join a busy and fast‑paced environment on a temporary basis. This role is ideal for someone with strong communication skills and proven experience in customer service and complaint handling.  Key Responsibilities Responding to customer enquiries via phone, email, and online channels in a timely and professional manner Assisting customers with general enquiries, order processing, and issue resolution Handling customer concerns and complaints through to resolution Identifying opportunities to upsell products or services while maintaining a customer‑focused approach Accurately recording customer interactions and updating internal systems Working closely with colleagues to ensure consistent service delivery Maintaining up‑to‑date knowledge of internal procedures and policies...

Sue Ross Recruitment are working on behalf of our client, a highly respected international manufacturing specialist, to recruit a German Speaking Customer Service Specialist for a fixed-term contract for 12months. This is an exciting opportunity to join a global business in a key role supporting both UK and international customers. The successful candidate will join a collaborative and high-performing team, delivering outstanding customer service and managing a variety of complex processes including exports and order fulfilment. Key Responsibilities: * Process sales orders accurately and in a timely manner, ensuring cut-off deadlines are met * Handle a wide range of customer queries and resolve complaints across email, phone, and electronic systems * Contribute to projects such as Salesforce implementation, new product launches, and process improvements * Liaise with departments including shipping, planning, warehouse, and sales to support customer satisfaction *...

8 Month FTC * Hybrid Working * Leicester Based (Open to London location) We are currently partnering with a well-established and growing insurance organisation to support the hire of an experienced IT Support Engineer. This is a fantastic opportunity to join a collaborative IT function within a business that continues to invest heavily in technology, infrastructure, and service improvement across the wider organisation. Please note this is a FTC. Key Responsibilities Advanced Incident Management & Resolution * Diagnose and resolve hardware, software, and network-related issues across varying levels of complexity * Analyse and troubleshoot system faults, service disruptions, and performance issues * Manage and resolve incidents and service requests within agreed SLAs Technical Support & System Maintenance * Install, configure, and maintain hardware and software components * Support infrastructure environments including servers, networking equipment, and core...