3 jobs found in Bracknell

Customer Service Specialist Our client based in Staines is seeking a proactive and detail-oriented Customer Service Specialist to join their busy Operations team. This is a fantastic opportunity to become part of a collaborative, international business where customer satisfaction is at the heart of everything they do. Reporting to the Operations Manager, you will play a pivotal role in supporting customers, Regional Sales Managers, and Project Teams, ensuring orders are processed efficiently and delivered seamlessly across the UK, Europe, and the Middle East. The Role As a Customer Service Specialist, you will be responsible for managing the complete sales order cycle, from order receipt through to invoicing and reporting. You'll liaise with customers and internal stakeholders to ensure a smooth and positive customer experience while maintaining high levels of accuracy and efficiency. Key Responsibilities Process customer sales orders and projects from receipt through to...

Aatom Recruitment is looking for ICT Service Desk Analyst on behalf of a Local Authority. Job Title: ICT Service Desk Analyst Contract Duration: 3 Months Hours Per Week: 36 About the role You will be a confident, effective communicator, passionate about customer service excellence with a proven track record of experience in an IT technical environment. The main purpose of the role: 1. To provide operational and technical support to 400 + end users across all Council departments, with responsibility of supporting Windows 11 laptops, docking stations, end-user devices, MFD’s and mobile devices (iPad and iPhone). Configuration, installation and support of all hardware and software supplied to the end user. Support for the MS 365 suite. 2. Provide support and cover on the ICT Service Desk to support the technical function of the organisation as a whole. 3. To proactively work with customers to suggest better ways of working and taking time to understand customer needs and...

IT Support Technician - Bracknell   We're looking for an IT Support Technician to join a busy onsite IT team in Bracknell on a full-time contract basis. You'll provide hands-on support to users across Windows and Mac devices, troubleshoot hardware and software issues, support Microsoft 365 applications and assist with new starter IT onboarding. We're looking for someone with: Previous IT Support, Desktop Support or Helpdesk experience Strong Windows and Microsoft 365 knowledge Hardware/software troubleshooting experience Some Mac/iOS knowledge Excellent customer service and communication skills Location: Bracknell - 100% onsite, with occasional support in Basingstoke Hours: Monday-Friday, 8am-4pm Interested? Get in touch for more information