9 jobs found in Bradwell

P+S Personnel are pleased to be working on behalf of our clients, who are currently looking for a Customer Care Associate on a part-time, temporary basis, located in Lowestoft. Main Responsibilities: * The first point of contact for customers, ensuring they receive world-class service. * Handling sales orders, manage delivery requirements, resolve technical queries, and support our sales team. * Keep up to date with product information and use a CRM system to add critical data. * Process and input orders by email and telephone. * General office administration (scanning, archiving, filing etc). Person Specification: * Strong business and commercial skills in a customer service environment. * GCSEs (grade C or above in English & Maths). * UK internal account management experience. * Proficient with Microsoft programs and CRM systems. * Excellent communication skills. * Customer-focused mindset * Ability to multitask. Working Hours: * Part-time, 22.5...

The Role The Solutions Co-Ordinator plays a pivotal role in supporting the day-to-day operations of the Sales and Marketing functions. This role is central to ensuring that customer needs are met, opportunities are followed up effectively, and internal processes can operate smoothly. By providing essential administrative and operational support, the Solutions Co-Ordinator will contribute directly to the overall high standards of the customer experience and the success of the Solutions Team. Key Responsibilities * Provide administrative support to Solutions and Marketing Team * Assist with the creation, tracking, and follow-up of sales opportunities and proposals * Maintain regular communication with customers to ensure satisfaction and engagement * Identify opportunities to cross-sell or upsell additional services * Assist in planning and supporting account plans * Ensure customer orders and service cases are complete and accurate before handover * Liaise...

Do you have a passion for customer service? Job Title: Customer Service Representative Location: Saffron Walden, Essex Salary: £competitive DOE Hours: Monday - Friday 9:00am - 5:30pm, 37.5 hours per week Contract Type: Full time, 6 month contract but likely to go permanent for the right candidate Benefits: 25 days annual leave + Bank Holidays Our client based in Saffron Walden, Essex is seeking an Customer Service Representative to join there team and help provide an outstanding service to their customers. As Customer Service Representative you will be responsible for: * Liaising with customers via telephone and email * Preparing quotes * Processing purchase orders on system * Investigating queries and updating customer * Updating customers of any delays with orders * Advising customers on products * General administration as required. An ideal Customer Service Representative will have: * Previous customer service experience * Good IT skills including Microsoft...

BDS are currently recruiting for a Business Administration Officer to provide effective facilities management services across a well know Housing Associations Chelmsford office, providing excellent customer service to both residents and staff. The main focus of your role will be to meet and greet of visitors and dealing with enquiries; written, face to face, and on the telephone, overseeing contractor work as well as specialist administrational support * Working Pattern; Monday- Friday 9am to 5pm * Pay Rate; £19.54ph PAYE- £25.84ph UMB * This is a temp ongoing position to start ASAP Main duties include but are not limited too; * Concierge service – Meet and greet, one stop shop, liaising with IT * Dealing with customers, understanding their queries, resolving sometimes challenging issues * Facilities Management * Post room services – scanning and distributing incoming post electronically * Supporting a dispersed workforce – issuing PPE, DSE equipment,...

Customer Orders Representative Location: Peterborough Rate: £15.88 per hour (PAYE) Contract: 12‑month assignment, likely to be extended Working Pattern: Fully onsite initially (5 days per week), progressing to hybrid (2 days remote) Start: As soon as possible About the Role: Our client is expanding their Customer Order Management team and is seeking four experienced Customer Order Management Representatives to support a major new project. In this role, you will act as the single point of contact for assigned customer accounts, managing the full order lifecycle and ensuring orders are processed accurately and on time. Key Responsibilities: * Manage the complete order lifecycle including new customer setup, order entry, modifications, and escalations. * Serve as the primary liaison between customers, distribution centres, manufacturing teams, and internal departments. * Provide clear, accurate communication and documentation throughout the order process. * Investigate and...

First Line Support Agent Location: Stevenage (100% onsite) Working Pattern: Monday to Friday, shifts between 07:00-18:00, 37.5 hours per week Pay: £12.71 per hour, rising to £13.45 after 12 weeks Clearance: BPSS & SC required Our Client, a reputable organisation, is hiring for a driven and enthusiastic First Line Support Agent to join their Service Desk team on exciting campaigns. This entry-level role offers a fantastic opportunity to kickstart a career in IT support, delivering exceptional customer service to end users. What you'll be doing: * Handling a high volume of calls and emails from end users, providing clear and professional support * Troubleshooting issues over the phone or escalating to other support teams when needed * Offering advice and guidance, even when issues are outside of IT support scope * Creating and managing support tickets to record resolutions and follow-up actions * Managing ticket queues and requests efficiently * Striving to meet...

Customer support opportunity - Sittingbourne - Hospital to Home service - High volume call experience required Peopleforce Recruitment are actively searching for an experienced customer support agent to join our long-standing healthcare client based in Sittingbourne. The role as customer support agent involves supporting patients by easing their transition out of hospital back into their homes. You will be handling a high volume of calls daily and will need to be prepared to have difficult conversations, given the nature of the role. We are looking for a friendly people person, who can be empathetic, patient and understanding with patients. Additionally, we will need someone who is confident on the phone and can take a high volume of calls daily. You will be supported with a 3 month training programme and will not be thrown in at the deep end. * This role is full time, Mon-Fri and 7.5 hours per day. You will mix between 08:00-20:00 shifts and these are to be completed in a...

Customer Sales Representative Location Bedford Temp to perm £15.86 + Company Bonus Roles and Responsibilities: * Quoting client requirements that come in via email (sales inbox & direct emails). * Inputting accurate information into the system and communicating it to the clients in a timely fashion. * Converting customer POs into the system quickly and efficiently. * Chasing live opportunities and negotiating where needed to secure the business. * Contacting suppliers to source for cables not in stock (UK and European) as and where necessary to secure orders. * Inputting data to go on our supply chain’s shared sourcing sheet for them to go out to factories for long lead-time, manufacturing lead-time products. * Upselling accessories / other cables to clients. 40hr contract - Office based 08.30am-17.00pm Mon-Thursday; 08.00am-16.00pm Friday (30 min lunch break each day) Don’t delay get in touch today

Job Title: FM Helpdesk Administrator Location: Northfleet – college-based (on site) Hours: 40 hours per week Pay Rate: £19.14 per hour (Umbrella PAYE) Contract: Ongoing / long-term assignment About the Role We are seeking an experienced and proactive FM Helpdesk Administrator to support facilities management services within a live college environment in Northfleet. This role is critical to the effective delivery of both Planned Preventative Maintenance (PPM) and Reactive maintenance activities. You will act as the first point of contact for all facilities-related requests and play a key role in ensuring contractual and performance requirements are achieved. Key Responsibilities Operate and manage the FM Helpdesk on a day-to-day basis. Log, allocate, track and close all PPM and reactive maintenance requests in line with agreed procedures and service levels. Monitor helpdesk performance and ensure works are delivered within agreed response times. Maintain accurate system...