3 jobs found in Bridgwater

IT Service Delivery Technician Location: Axminster, Devon (Hybrid / Office & Field-Based) Contract Type: 6-month Contract to perm Salary: £38,000 - £40,000 + Mileage + Benefits + 25+8 Holidays Are you an experienced IT Support Engineer or Service Delivery Technician looking for a role offering technical variety, autonomy, and progression? Do you take pride in delivering a high-quality service to users, including senior and VIP stakeholders? We're recruiting for an IT Service Delivery Technician to join a leading international business. Based in Axminster, this role provides a highly varied position within IT Support, supporting multiple sites and users. If remote support isn't suitable, then travel will be required. You'll be part of a collaborative IT team delivering first-class technical support across hardware, software, and infrastructure, ensuring smooth daily operations and exceptional service standards. The Role: Provide user and desktop support on-site,...

Purpose The Control Centre Operator will be responsible for receiving and responding to a range of calls including emergency and priority calls from vulnerable or elderly callers. Managing a range of support services to employees and customers. Duties and Responsibilities To deliver services to customers across a range of services including making outbound and receiving inbound welfare calls vulnerable or elderly customers. To understand, support and advise a wide range of customers who will be making enquiries concerning services through multiple channels of access. To work with colleagues within the Control Centre and other service areas to ensure the highest levels of call resolution and customer satisfaction. To deal with sensitive and emergency situations effectively and efficiently liaising with other customers, care agencies are/or emergency services. To receive and respond to issues reported to the contact centre including emergency and priority calls from vulnerable and...

We are looking for an IT Support Technician to join the IT group of a major client, supporting day-to-day IT activities and ensuring seamless service for users. You'll be part of a collaborative IT team of 10 (including 7 technicians), providing front-line technical assistance and working closely with colleagues in the UK and France. This role is an excellent opportunity for someone with a solid grounding in IT support, strong communication skills, and a proactive approach to solving problems. Key Responsibilities Provide desktop support and troubleshooting for users across the organisation Ensure user identities and authorisations are correctly managed Deploy, configure, and maintain workstations, computers, telephones, and IT equipment. Provide access to applications, shared networks, and SharePoint sites. Manage and resolve level 1 incidents, escalating to level 2 support in France when necessary. Administer Active Directory (user and computer scope). Maintain and update the...