Apr 01, 2026
Join Our Team as a Customer Service Advisor!
Are you passionate about providing top-notch customer service? Do you thrive in a fast-paced environment where every day brings new challenges? If so, we have an exciting opportunity for you! Our client is looking for dedicated Contact Centre Agents to join their team temporarily and deliver exceptional support to customers.
Position: Customer Service Advisor
Contract Type: Temporary ongoing
Working Pattern: Full Time - Shifts between 7am and 7pm
Location: Working from Home
What You'll Do:
Provide first-rate service through inbound calls from customers regarding their accounts.
Assist customers via Digital Mail Service and Web Chat.
Update systems while handling sensitive customer data.
Guide customers to the right resources and escalate inquiries as needed.
Resolve customer queries at the first point of contact, utilising your excellent communication skills.What We're Looking For:
Strong customer service background...
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Unknown Status
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CV-Library
Cardiff, UK
Contractor