40 jobs found in Buckingham

About the Role We are looking for a dedicated and customer-focused Customer Service Advisor to join a busy and dynamic Customer Services team. Acting as the first point of contact, you will support residents across a wide range of services, delivering a professional and efficient experience through multiple communication channels. This is a varied role where no two days are the same. You’ll be handling enquiries across areas such as housing, waste and environment, school admissions, and registration services, ensuring each customer receives a prompt and effective resolution. Key Responsibilities * Manage incoming and outgoing customer contact via telephone, email, and digital platforms * Provide high-quality customer service, resolving enquiries at first point of contact where possible * Accurately record and maintain customer information in line with data protection requirements * Use CRM and other systems to log, track, and manage customer interactions * Support...

Certain Advantage are recruiting on behalf of our longstanding client for a Credit Controller on a temporary basis starting ASAP until 30th Sep 2026.   The role pays £18 - £22/hour PAYE working 7.5 hours per day.   Based in Milton Keynes on a hybrid basis this is a great opportunity to join an established business working on maximising collections performance in a busy fast paced business-to-business environment.   Reporting into the Manager you’ll be responsible for supporting the business’ aim to improve bad debt exposure and achieve collections targets.   What you’ll be doing Your main accountabilities will include: Maximising collections performance through high volume outbound and inbound contact by phone and email channels Delivering strong collections performance for nominated accounts, to reduce and maintain the aged debt position Performing account, billing, and payment reviews to enable collection or corrective activity Working effectively with customers to reduce debt...

Are you confident being the first point of contact when issues arise, bringing calm, clarity, and timely resolutions to keep people and systems operating smoothly? ICT Service Desk Technician Job reference: VAC (Apply online only) Location: Brigade Headquarters, Stocklake, Aylesbury, Bucks, HP20 1BD Salary: £29,984 - £33,356 Gross Per Annum Hours: Full-Time, 37 hours per week Contract: 12-Month Fixed Term Contract Package: Local Government Pension Scheme | Good Annual Leave Entitlement | Employee Benefits | Employee Assistance Programme | Occupational Health | Onsite Gym Facilities About Us Buckinghamshire Fire & Rescue Service serves a population of more than 800,000 in the Southeast of England. Around 400 Firefighters operate from 19 Fire Stations from the outskirts of London to the South Midlands. We employ around 100 specialist support staff, from ICT to Fire Prevention. We are a diverse, welcoming community – will you join us? Our Service is only as good as its people....

Inbound Call Centre Operator Daventry £13.00 p/hour for hours worked between 07:00 – 21:00 £15.50 p/hour for hours worked between 22:00 – 06:00 Part Time – Ongoing Agency URGENT – Starting ASAP We are looking for an experienced customer services person who can work ad hoc shifts within a busy, 24 hour call centre in Daventry. You will be taking calls from businesses and official bodies, expected to handle the call, book appointments and manage a diary. There will be computers to use, lots of inbound calls and its very fast-paced working within a smaller team. To be considered you must be living in Daventry, be able to attend shifts without any issues, have previous customer service experience, and be fully computer literate. APPLY NOW Applying is easy, just respond back to this advert with your CV clearly showing relevant experience and we will be in touch. Everyone will receive a reply but please do not apply if you are not willing to pick up the phone when we call from...

Are you a warehouse operative looking for your next role in a warehouse? I am working on behalf of my client based in Dunstable who are looking to add to their team This is a warehouse specialist role which is mainly based in an office within a warehouse looking after key accounts. You will need to be confident using a computer as this role will involve updating orders and checking data is correct. The main responsibilities for this role is making sure all orders for key accounts are correct and to organise couriers and shipments to clients. You will need to be confident on the telephone as will be speaking to Key accounts, the sales team, customer service teams and couriers on a regular basis. If needed you will be asked to help in the warehouse but mainly you will be working from an office. The hours of work are 0730 to 1600 - Monday to Friday. The hourly pay is £14.50 per hour. this is a temp to perm role however my client can also offer a permanent role straight away...

Desktop Support Engineer, Office365, Google workspace, Desktop , 3 month contact Inside IR35 This role is an onsite role, you will need to go through Enhanced DBS check . Because on this, work visas can not be sponsored Are you passionate about IT support and troubleshooting? Do you enjoy helping users resolve technical issues and ensuring smooth IT operations? This is a fantastic opportunity to join a growing IT support team, where you will play a key role in providing first-class technical support to users across multiple locations. This role is ideal for an IT support professional with experience in mobile and desktop device maintenance, troubleshooting peripherals, and basic networking. If you have strong customer service skills and enjoy working in a dynamic, user-focused environment, we’d love to hear from you! The Role As a Desktop Support Engineer, you will provide on-site and remote IT support, ensuring users receive fast, effective resolutions to their technical...

Customer Service Advisor Reading (Hybrid: 2-3 days office-based) £14.79 p/h PAYE 6‑month contract Start date: ASAPAre you a confident communicator with a passion for delivering outstanding customer service? We're seeking four Customer Service Advisors to join our client's busy Unbilled team, playing a key role in resolving customer billing issues and ensuring a smooth customer experience. This is an excellent opportunity for someone with call centre or fast‑paced customer service experience, who thrives on problem solving and getting things right first time. Experience in utilities or energy is desirable but not essential. What You'll Be Doing As part of the Unbilled team, you will support both customers and internal colleagues to ensure billing accuracy and timely resolutions. Your responsibilities will include: Investigating and resolving billing discrepancies, ensuring data accuracy and alignment with internal reporting. Acting as the internal point of contact for...

We're recruiting a proactive and customer-focused Resident Access Officer to join a busy housing team. This is an excellent opportunity for someone with strong administrative and customer service skills who's passionate about supporting residents and delivering excellent frontline housing services. You'll play a key role in ensuring residents receive a seamless, high-quality service - acting as the first point of contact for housing enquiries, providing administrative and project support, and helping customers access the right advice and assistance as quickly as possible. The Role ·Deliver a responsive and professional telephone and email service for residents and customers, ensuring queries are resolved quickly and effectively. ·Provide accurate information on housing services, including tenancy, allocations, rent, and temporary accommodation matters. ·Support residents to self-serve online and promote digital engagement where possible. ·Manage and monitor team inboxes,...

Your new company You'll be joining an organisation to help to deliver a large‑scale rollout of new security software. The environment is professional, regulated, and people‑focused, with a strong emphasis on care, respect, and high standards. Your new role As a 1st Line Support Engineer, you'll play a key role in supporting an Imprivata security software rollout across their network of care homes. Working as part of a small team, you'll provide 1st line support via a ticketing system and assist field engineers with on‑site installations. The role is split between the Windsor base and care home sites, supporting desktop builds, system deployments, and desk‑side setups. You'll help prepare and configure hardware, support Windows and Microsoft 365 environments, and assist engineers during installation phases. This is contract role initially for three months, with the potential to extend. What you'll need to succeed Basic to junior‑level experience in a 1st Line Support / Service...

AMJ Recruitment are looking for a Customer Care Advisor to join our valued Manufacturing/Distribution Client based in Nuneaton. Pay Rate - £13.86 per hour Shifts: 09:00am to 17:00pm (Mon-Thur) 09:00am to 16:00pm (Fri) - 35.25 hours per week. Term - Temp to Perm Start Date - ASAP Experience - Customer Service or Admin experience is essential. Role Overview: As a CX Customer Care Advisor at our Client, you will play a key role in delivering a high standard of service to our customers. You’ll be responsible for managing customer enquiries across multiple channels, including telephone, email, live chat, and social media. Job Role: • Act as the first point of contact for customer enquiries, providing accurate and timely information across all communication channels. • Take full ownership of customer issues, ensuring they are resolved efficiently and to a high standard, including appropriate escalation where necessary. • Support customers in understanding product features and...

Industria Personnel are looking for highly motivated Customer Service Advisors to complement our client’s friendly vibrant team on a temporary basis! Their customers are important to them and they are proud to provide the best service to them and make them their main priority. You will be right at the very centre of it! You will be the first point of contact for their customers; confidently delivering a great service with a smile is second nature. Based at their office in Beaumont Leys you will be responsible for the below: * Dealing with B2B and B2C customers, processing orders and queries for Ecommerce supplies and equipment delivery * Handle inbound customer enquiries across multiple channels, resolving issues efficiently and accurately while ensuring customer questions are fully answered and expectations are managed to a high standard. * Identify customer needs and provide excellent service by processing orders, managing pre‑ and post‑sales queries, confidently...

We are seeking an experienced Business Rates Officer to join our Revenues service and support the effective administration, billing and collection of Non-Domestic Rates. This role is ideal for someone with strong technical knowledge of Business Rates who is confident working in a busy local authority environment and experienced in using Academy Systems. The Role You will be responsible for the day-to-day administration of Business Rates accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role will involve working closely with colleagues across Revenues and Finance to maximise income collection and support local businesses. Key Responsibilities * Administer and maintain Business Rates accounts, including billing, amendments and reliefs * Process and apply Business Rates reliefs and exemptions in line with legislation * Undertake recovery action in accordance with council policies and statutory...

Job Title: Customer Service Advisor Location: Harlow Hourly rate: £14.47 Contract Type: Temporary Are you a Customer Service Advisor looking for your next opportunity? Our client is seeking a customer service advisor to join their team in Harlow on a temporary basis, however there is potential for the role to be long term or become permanent. The role: focuses on customer service and administration. You will handle incoming calls and pass them to the relevant department. You will complete data input, update internal spreadsheets and databases, and carry out general administrative tasks. The Ideal applicant will have: Proven background in a customer service or call centre environment. Strong customer handling skills. Proficiency in data entry and CRM management. Excellent organisational skills with a keen eye for detail.Ability to manage multiple tasks and meet deadlines in a fast-paced environment Adecco acts as an employment agency for permanent recruitment and an...

A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the progress....

Job Tittle: L2 Application Support (Production Support) Contract Type: Temporary Contract Length: 6 Months (Possibility for Extension) Location: London HEX - 3 days a week Daily Rate: £490/Day (Inside IR35) Are you ready to dive into a dynamic environment where your skills in application support can truly shine? Our client is on the lookout for an enthusiastic L2 Application Support professional to join their vibrant team. If you thrive on problem-solving and are passionate about delivering top-notch system support, this role is for you! Purpose of the Job: As an L2 Application Support Specialist, you'll play a pivotal role in ensuring seamless operations in production environments. You will engage with development teams and various support functions, acting as the bridge between technical issues and business needs. Your expertise will help in troubleshooting, resolving issues, and enhancing system performance. Technical Skills: Solid knowledge of SQL and PL/SQL (Oracle...

A Housing Association is currently looking for a number of officed based Housing Officers on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset’s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure we keep residents safe by following safeguarding procedures and working closely with...

Customer Orders Representative Location: Peterborough Rate: £15.88 per hour (PAYE) Contract: 12‑month assignment, likely to be extended Working Pattern: Fully onsite initially (5 days per week), progressing to hybrid (2 days remote) Start: As soon as possible About the Role: Our client is expanding their Customer Order Management team and is seeking four experienced Customer Order Management Representatives to support a major new project. In this role, you will act as the single point of contact for assigned customer accounts, managing the full order lifecycle and ensuring orders are processed accurately and on time. Key Responsibilities: * Manage the complete order lifecycle including new customer setup, order entry, modifications, and escalations. * Serve as the primary liaison between customers, distribution centres, manufacturing teams, and internal departments. * Provide clear, accurate communication and documentation throughout the order process. * Investigate and...

IT Service Desk Analyst (1st / 2nd Line) Central Birmingham (2-3 days onsite) 6 Month Contract (strong chance of extension) £275 - £300 per day (Outside IR35) We're partnered with a well-established business looking for a reliable IT Service Desk Analyst to support their internal users and keep operations running smoothly. This is a hands-on Microsoft environment role suited to someone who can hit the ground running and take ownership of day-to-day support. The role You'll provide 1st/2nd line support to a 500+ user base, handling everything from access issues and password resets through to troubleshooting devices and Microsoft 365. You'll be working across Windows 10/11, Microsoft 365 (Outlook, Teams, SharePoint, OneDrive), Active Directory, and Azure (Entra). There's also a strong focus on Intune for device enrolment, compliance, and endpoint support. You'll manage tickets end-to-end, support onboarding/offboarding, and work with tools like Microsoft Defender and...

CUSTOMER SERVICE ADVISERS WANTED  We are recruiting CUSTOMER SERVICE ADVISERS for our well-known client in the logistics industry based in HAMS HALL, BIRMINGHAM, B46 This is ON-GOING AGENCY WORK with the intention of becoming a permanent position after a successful trial period. You must be willing to work within the alcohol industry to be suitable for this role. Customer Service Duties: Working as part of a team, you will be liaising with established prestigious UK clients and in turn, hospitality site leads such as hotel, bar, and restaurant managers.  You will be providing customer support including, but not limited to delivery updates, problem-solving, feedback, complaint handling, shortages, damages etc... You will require a good telephone manner and friendly personality as well as being computer literate. Hours of work: Rotating Day shifts (07:00-15:30/08:00-16:30/09:00-17:30/10:00-18:30) - MUST BE ABLE TO DO ALL SHIFTS. Monday to Friday. 30 minute unpaid lunch break....

Pertemps are currently recruiting for a Part Time Customer Service Administrator to join a leading Logistics company in their Head office based in Chineham, Basingstoke. This is a temporary ongoing position. This position is working Friday, Saturday, Sunday, Monday, 2.30pm – 9pm Responsibilities as a Customer Service Administrator: Answering telephone calls and emails Logging queries on the companies CRM system Dealing with any live issues and investigating discrepancies Completing KPI trackers and performance reports Collate information and update business system Chase internal teams to find query resolutions Building and maintaining solid relationships with depots and customers Requirements for this position: Previous experience in a customer facing role Confident speaking over the phone Analytical working approach Experience and knowledge of Microsoft packages The Role: £12.71 per hour  Working 4 days per week, Friday to Monday 2.30pm – 9pm Temp to permanent position If you...