39 jobs found in Burton upon Trent

Customer Service Brownhills £12.71 per hour Temporary to Permanent position Hours negotiable for the right person Customer Service My client who is based in Brownhills is looking for a customer service office to join the existing team. Duties of a customer services officer: Customer contact Answering calls Overseeing mailboxes Order processing Generate and confirm quotes Sales Work to targets

Benefits and Revenues Team Leader Location: East Staffordshire Contract: Temporary (3 months) Salary: £48.33 per hour umbrella / £43.04 PAYE Inclusive / £38.41 PAYE Exclusive Start Date: ASAP Contact: (url removed) Job Description Service Care Solutions are recruiting on behalf of a local authority in East Staffordshire for a Team Leader to join the Benefits team on a temporary basis. The postholder will manage and coordinate the Housing Benefit Team and wider Revenues, Benefits and Customer Contact service, to enable effective delivery of service aims and agreed targets, ensuring compliance with statutory requirements, good practice, corporate and service objectives Key Responsibilities Lead, manage, and develop the Housing Benefits team to ensure delivery of high-quality, compliant, and customer-focused services aligned to performance targets. Monitor, analyse, and report on service performance, implementing improvements and corrective actions to meet statutory and...

Collections Officer – Nottingham - NG / DE postcodes Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. You must provide three days per week that you are available to be on...

Family Complex Needs Specialist (Support Worker)    Role Type: Temporary (Approx. 8 weeks potential for permanent extension)   Salary: £30,000 per annum (£16.16 per hour incl. holiday pay or £18.71 umbrella) Hours: Full-Time 40hrs (Day shift pattern, 1in4 weekends) Location: Leicester      Role Overview: We are currently recruiting for Family Complex Needs Specialist Support Workers to join a national organisation committed to supporting vulnerable individuals across the UK. This role involves working as part of the Support Team in Leicester to help people experiencing homelessness and multiple disadvantages to overcome barriers to achieving greater independence. As a Family Complex Needs Support Worker you will be supporting families and their children, who are facing homelessness and have multiple needs. This can include supporting drug and alcohol addiction, debt, parental hospitalisation or imprisonment, disabilities or special educational needs, school...

I am currently working with a client in the Midlands who is looking for a Building Control Manager to join their service on an initial 6-months contract. This will be a long-term role with scope to build your team. * Class 2 / Class 4 * 5 days per week * 6 Months+ * Rate DoE (Inside of IR35) * Ideal start of May. If you are interested in this role please send me your most update CV or call me on (phone number removed). If this role isn’t for you, feel free to forward this over to a friend/colleague who would be interested

We are seeking an experienced Business Rates Officer to join our Revenues service and support the effective administration, billing and collection of Non-Domestic Rates. This role is ideal for someone with strong technical knowledge of Business Rates who is confident working in a busy local authority environment and experienced in using Academy Systems. The Role You will be responsible for the day-to-day administration of Business Rates accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role will involve working closely with colleagues across Revenues and Finance to maximise income collection and support local businesses. Key Responsibilities * Administer and maintain Business Rates accounts, including billing, amendments and reliefs * Process and apply Business Rates reliefs and exemptions in line with legislation * Undertake recovery action in accordance with council policies and statutory...

CUSTOMER SERVICE ADVISERS WANTED  We are recruiting CUSTOMER SERVICE ADVISERS for our well-known client in the logistics industry based in HAMS HALL, BIRMINGHAM, B46 This is ON-GOING AGENCY WORK with the intention of becoming a permanent position after a successful trial period. You must be willing to work within the alcohol industry to be suitable for this role. Customer Service Duties: Working as part of a team, you will be liaising with established prestigious UK clients and in turn, hospitality site leads such as hotel, bar, and restaurant managers.  You will be providing customer support including, but not limited to delivery updates, problem-solving, feedback, complaint handling, shortages, damages etc... You will require a good telephone manner and friendly personality as well as being computer literate. Hours of work: Rotating Day shifts (07:00-15:30/08:00-16:30/09:00-17:30/10:00-18:30) - MUST BE ABLE TO DO ALL SHIFTS. Monday to Friday. 30 minute unpaid lunch break....

Join Our Team as a Contact Centre Agent - working from home! Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent! Shifts: Monday to Friday 8.30 to 6pm Who We Are: We are an organisation dedicated to providing top-notch service on behalf of our client, a prominent company in the industry. As a Contact Centre Agent, you will play a crucial role in being the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries, and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your initiative to source information and...

We are looking for a PAYROLL SPECIALIST to support our client with a temporary position for up to 2months. The Payroll Specialist supports the day-to-day processing of the payroll service, ensuring that the service is delivered in an accurate, efficient and a timely manner, with a strong focus on delivering excellent customer service at all times. The Payroll Specialist is a key component in ensuring that all employees are paid accurately and on time. Knowledge & Skills Required: · Working knowledge of ADP Global View · Awareness and knowledge of current Payroll related legislation and HMRC guidelines · Experience and knowledge of occupational pension schemes · Experience and knowledge of Time & Attendance systems Behaviours Required · Strong customer service focus · Positive and professional attitude, with flexible approach in ways of working to support the payroll team overall · Awareness of the confidential information and matters handled on daily basis,...

We currently seeking a Substance Misuse Recovery Worker for our client in Chesterfield on a 3 month contract to start ASAP. The rate of pay will be negotiated between £21-22 an hour. This will be Full Time Contract, Monday to Friday from 09:00-17:00. As a Recovery Worker you will be required to: * Supporting service users from point of entry into the service and through their treatment/recovery journey; * Providing screening, assessment, and recovery planning and onward referral; * Reducing alcohol related harm to service users and the wider community; * Promoting carer, service user and community involvement; * Providing advocacy for access to partnership services; * Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self determination. An Enhanced Adults and Children's DBS will be required for this position

Inbound Call Centre Operator Daventry £13.00 p/hour for hours worked between 07:00 – 21:00 £15.50 p/hour for hours worked between 22:00 – 06:00 Part Time – Ongoing Agency URGENT – Starting ASAP We are looking for an experienced customer services person who can work ad hoc shifts within a busy, 24 hour call centre in Daventry. You will be taking calls from businesses and official bodies, expected to handle the call, book appointments and manage a diary. There will be computers to use, lots of inbound calls and its very fast-paced working within a smaller team. To be considered you must be living in Daventry, be able to attend shifts without any issues, have previous customer service experience, and be fully computer literate. APPLY NOW Applying is easy, just respond back to this advert with your CV clearly showing relevant experience and we will be in touch. Everyone will receive a reply but please do not apply if you are not willing to pick up the phone when we call from...

Sue Ross Recruitment are working on behalf of our client, a highly respected international manufacturing specialist, to recruit a German Speaking Customer Service Specialist for a fixed-term contract for 12months. This is an exciting opportunity to join a global business in a key role supporting both UK and international customers. The successful candidate will join a collaborative and high-performing team, delivering outstanding customer service and managing a variety of complex processes including exports and order fulfilment. Key Responsibilities: * Process sales orders accurately and in a timely manner, ensuring cut-off deadlines are met * Handle a wide range of customer queries and resolve complaints across email, phone, and electronic systems * Contribute to projects such as Salesforce implementation, new product launches, and process improvements * Liaise with departments including shipping, planning, warehouse, and sales to support customer satisfaction *...

This temporary role as a Customer Service Advisor requires an individual with excellent communication skills to provide exceptional support to customers during both day and night shifts. The ideal candidate will contribute to the smooth operation of the customer service department in the not-for-profit sector. Client Details This role is with a well-established organisation operating within the not-for-profit sector. The company is based in Stockport and is dedicated to delivering high-quality services to its community. As a mid-sized organisation, it offers a professional environment focused on making a positive impact. Description As a Temporary Customer Service Advisor (Days & Nights) you will: Answering calls and handling call-centre type queries related to customer well-being. Providing compassionate and empathetic care to customers. Updating customer accounts within a CRM system. Ad-hoc duties as and when required. Profile A successful Temporary Customer Service...

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth...

£12.71 per hour plus monthly bonus 25 hours per week 3 shifts available - All require Monday to Sunday flexibility (7am-1.30pm, 11am-8pm, 6pm-11.30pm) Based in Manchester (Media City) We are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in Media City - Salford Quays in Manchester. The RAC is one of the UK’s biggest and most well-recognised companies operating in the Motoring industry. Their office in Manchester is ideally located in a central area which has exceptional public transport links via Tram, bus and Train Role: We are currently recruiting for the RAC for a Call Centre Customer Service Advisor to join their Customer Service team. This role will see you dealing with customers currently having issues with their vehcile which are suspected to be able to be resolved remotely via phone call. Through excellent customer service and clear communication, you will aim to work with the customer to remotely remedy their...

Your new company Hays are currently recruiting a Customer Service Administrator to join a busy and customer‑focused team on a temporary basis for a minimum of 8 weeks. This role involves high‑volume phone‑based customer service alongside accurate processing of claims, making it ideal for someone confident, organised, and comfortable working in a fast‑paced environment. Your new role Key Responsibilities Handling inbound customer calls and emails professionally and efficiently Responding to customer queries regarding claims and processes Accurately processing claims and updating internal systems Gathering and verifying information to support claims assessment Maintaining clear and accurate records in line with procedures Managing workloads effectively while meeting deadlines and service levels Providing a high standard of customer care at all timesWhat you'll need to succeed Previous experience in a customer service, call‑handling, or administrative role Confident and...

Customer Service Representative - Manchester £27,300 + Hybrid Working + Clear Progression Ready to take the next step in your customer service career? Join a fast‑growing, innovative financial services organisation that's reshaping how people manage their investments, pensions and long‑term financial goals. We're expanding our Manchester team and looking for confident, motivated Customer Service Representatives who genuinely care about delivering an exceptional experience. 🌟 What You'll Be Doing As the first point of contact, you'll support customers across a range of investment products including Trading Accounts, Stocks & Shares ISAs and SIPPs. You'll: Take full ownership of customer queries and provide clear, accurate guidance Build strong relationships through confident communication and genuine care Handle complex questions with professionalism and attention to detail Work in a specialist, fast‑paced contact centre where high standards matter Make a real impact...

Our public sector client based in the heart of Lincoln, has an exciting opportunity for an experienced Customer Service Associate to join their team as soon as possible! The role will be temporary for a 3 month period initially however; the post does have the potential to turn permanent, depending on performance. The hours of work will be full time, working 37 hours per week between the hours of 08:00 - 18:00 Monday to Friday. The pay rate for the role is £12.71 per hour. Working within the corporate hub, you will be the first point of contact for District Council Services (e.g. Council Housing Repairs) and other local services including Libraries and Heritage enquiries. You will be required to gather and process information efficiently and accurately. Data entry and daily administration tasks will also be required. To be a successful Customer Service Associate you will need to have a passion for delivering excellent customer service and should also have strong...

Customer Service Associate – Corporate Hub 📍 Lincoln (Office Based) 💰 PAYE: £12.71 per hour | Umbrella: £16.43 per hour 🕒 37 hours per week | Monday–Friday (08:00–18:00) 📅 Start: 18th May 2026 📆 Duration: 18 weeks 📌 Ref: OR99156 🌟 The Opportunity We are currently recruiting 3 Customer Service Associates to join a busy Corporate Hub environment. This is a fantastic opportunity to work at the heart of local government services, acting as the first point of contact for a wide range of essential services including: * Adult & Children’s Social Care * Council Housing & Repairs * Highways & Transport * Libraries & Heritage Services * Registration & Community Services This is a fast-paced, varied role where no two days are the same – ideal for someone who enjoys helping people and making a real difference in the community. 📋 Key Responsibilities * Handle inbound and outbound calls in a busy contact centre environment * Provide accurate...

Certain Advantage is hiring for a Housing Support Administrator, for our client in Eccles, starting on Monday 16th February 2026. My client is seeking a proactive and efficient Housing Support Administrator to join their existing team on a temporary project.  This office-based role is essential in supporting daily administrative tasks and ensuring smooth communication and operations. Previous experience in housing is preferred but not essential. Key Responsibilities Communication: Handle incoming phone calls and emails with professionalism and efficiency. Compliance: Uploading certificates and raising work orders Bookings: Booking in contractor visits to site Invoicing: Process and manage invoicing tasks accurately General Administrative Support: Assist with various other administrative duties as required to support the team.  Requirements Experience: Prior administrative experience is beneficial. Experience within a housing environment is preferred, but not essential. Skills:...