10 jobs found in Burton upon Trent

Our well-established client based in the Tamworth area are currently recruiting for Part Time Customer Service Advisor's to join their team on a temporary basis for 12 weeks. THESE ROLES WILL BE REMOTE ONCE TRAINED You will be working part time hours (22.5 hours per week): * Saturday, Sunday, and Monday – 8am - 4pm OR * Saturday and Sunday 2pm - 10pm and Monday 12pm - 8pm THIS ROLE IS TEMPORARY FOR 12 WEEKS SO YOU MUST BE ABLE TO COMMIT TO WORKING THE FULL 12 WEEKS. POTENTIAL TO EXTEND. Main duties include: * Handle incoming telephone calls and assist customers with their enquiries. * Arrange appointments and handle customer bookings. * Deal with complaints and escalate if necessary. * Data entry into company system. * Place customer orders. * Deal with a large volume of telephone calls. The ideal candidate will: * Have excellent communication skills. * Be confident working within a busy call centre environment. * Have excellent IT skills. Hourly rate for the...

Customer Service Advisor Coleshill | Full-Time | Free Parking Are you an experienced Customer Service Advisor looking for your next opportunity? We are currently recruiting on behalf of a leading international logistics provider based in Coleshill. This is an excellent opportunity to join a well-established business that genuinely invests in its people, offering long-term career prospects, a supportive team environment, and excellent employee benefits. The Role As a Customer Service Advisor, you will be responsible for delivering outstanding customer service while handling a high volume of inbound enquiries. Duties will include: Managing inbound customer calls relating to orders, stock availability, deliveries, and account queries Resolving customer complaints and providing effective solutions Updating and maintaining customer records using internal CRM systems Working with Microsoft Excel to manage and update customer information Delivering a professional and positive customer...

We are currently recruiting for Telemarketers to join our client in Birmingham City Centre. This is a hybrid role once trained, but some travel to the City Centre office will be required. Duties include but are not limited to: · Calling potential customers, gathering information · Arranging/ making appointments for telephone consultants · Lead generation and profiling · High volume of outbound telephone calls · Excellent customer service required If you have any form of Telesales, Sales, Telemarketing, Call Centre, Customer Service experience, please get in touch

Spare Parts Sales Specialist (UK & Ireland) Coventry (Office-Based) £16.92 - £19.49 per hour (£33,000 - £38,000 per annum, DOE) Full-Time | Temporary (with potential to become permanent) About the Role We are currently recruiting for a Spare Parts Sales Specialist to join a leading organisation within the engineering and automation sector. This is a fantastic opportunity for an experienced aftersales / customer service professional to join a fast-paced, collaborative team, with a strong possibility of securing a permanent position. Key Responsibilities Order Management & Aftersales Prepare and issue accurate spare parts quotations Process customer orders using ERP systems Manage returns, repairs, invoicing, and credits Monitor open orders and ensure timely delivery Expedite backlog orders to maximise outputCustomer Service Build and maintain strong customer relationships Provide high-quality support across phone and email Deliver service in line with SLA...

CUSTOMER SERVICE ADMINISTRATOR TEMPORARY TO PERMANENT MONDAY – FRIDAY - WORKING HOURS BETWEEN 8AM - 6PM  1 SATURDAY PER MONTH £12.71 PER HOUR S18 -DRONFIELD - MUST BE ABLE TO DRIVE  LOOKING FOR SOMEONE TO START ASAP We are currently supporting our client who is seeking a Temporary to Permanent Customer Service Administrator to join their existing team. As a Customer Service Administrator, you will play a crucial role in ensuring the efficient handling and resolving of incoming calls. Duties include but not limited to: Handling incoming calls for diverse clients. Efficiently manage and respond to inbound calls from a broad spectrum of clients Ensuring a professional and tailored approach for each interaction. Recording detailed and accurate messages to capture caller information, ensuring all necessary details are logged for effective follow-up. This includes contact, purpose of the call, and any other relevant specifics for call-back details or further actions....

PART TIME CUSTOMER SERVICE ADMINISTRATOR 3 WORKING DAYS PER WEEK  WEDNESDAY / THURSDAY / FRIDAY  TEMPORARY TO PERMANENT 1 SATURDAY PER MONTH £12.71 PER HOUR S18 -DRONFIELD - MUST BE ABLE TO DRIVE  LOOKING FOR SOMEONE TO START ASAP We are currently supporting our client who is seeking a Temporary to Permanent Customer Service Administrator to join their existing team. As a Customer Service Administrator, you will play a crucial role in ensuring the efficient handling and resolving of incoming calls. Duties include but not limited to: Handling incoming calls for diverse clients. Efficiently manage and respond to inbound calls from a broad spectrum of clients Ensuring a professional and tailored approach for each interaction. Recording detailed and accurate messages to capture caller information, ensuring all necessary details are logged for effective follow-up. This includes contact, purpose of the call, and any other relevant specifics for call-back details or further...

This temporary role as a Customer Service Advisor requires providing exceptional support to customers during both day and night shifts. Based in Stockport, you'll play a key role in ensuring smooth operations within the not-for-profit sector. Client Details This is a not-for-profit organisation operating in Stockport, dedicated to delivering valuable services to its community. As a small-sized team, it focuses on providing meaningful support and fostering positive customer experiences. Description As a Temporary Customer Service Advisor (Days & Nights) you will: Answering calls and handling call-centre type queries related to customer well-being. Providing compassionate and empathetic care to customers. Updating customer accounts within a CRM system. Ad-hoc duties as and when required. Profile A successful Temporary Customer Service Advisor should have: Experience working within a call centre environment or customer service is essential Ability to work flexibly across...

The Temporary Customer Service Advisor (Days & Nights) will provide exceptional support to customers, ensuring their queries are resolved efficiently and professionally. This role in the not-for-profit sector requires adaptability to work across day and night shifts in Stockport. Client Details This is an opportunity to join a not-for-profit organisation dedicated to delivering outstanding services to its community. As a medium-sized organisation, they operate with a focus on customer satisfaction and operational excellence, ensuring their services make a real difference. Description As a Temporary Customer Service Advisor (Days & Nights) you will: Answering calls and handling call-centre type queries related to customer well-being. Providing compassionate and empathetic care to customers. Updating customer accounts within a CRM system. Ad-hoc duties as and when required. Profile A successful Temporary Customer Service Advisor should have: Experience working...

A Local Authority in Worcestershire is seeking a proactive Charges Advisor to join their Housing Income team on a 3-month contract. This is an excellent opportunity to play a key role in delivering an effective service charge process for tenants and leaseholders while providing outstanding customer service. In this role, you will manage service charge queries and complaints, support the annual rent and service charge setting process, and ensure charges are accurately applied and invoiced. You will also assist with the recovery of former tenant arrears and housing debts, investigate appeals and complaints, and support responses to Ombudsman enquiries and legal challenges where required. To be successful, you will have experience working within a financial, accounting, income collection, or housing income environment. You will be confident analysing data, interpreting customer accounts, and providing clear advice to customers and stakeholders. Knowledge of housing legislation,...

Role: IT Operations Support Analyst Type: Contract (6 Months) Location: Northwich, UK Work Model: Fully Onsite (5 days in office) Payrate: 18 GBP/hr on PAYE What You'll Do: Troubleshoot and resolve incidents, perform root-cause analysis, and handle hardware and software change requests. Provide both onsite and remote support to maintain local infrastructure and ensure high service availability. Collaborate with global IT teams, partners, and vendors while conforming to ITIL processes.What We're Looking For: Experience: At least 2 years of experience in a technical IT customer support (2nd level IT support) role. Skills: Strong familiarity with Windows 11, MS Office 365, mobile phone support, remote software (Bomgar), VPN, and incident management tools. Excellent customer service and problem-solving skills are required. Education: A degree in Computer Sciences or Informatics is preferred, but hands-on experience is valued more than higher educationThis is an urgent vacancy with a...