6 jobs found in Bury St Edmunds

Customer Service Advisor Monday to Friday Bury St Edmunds   £12.71 per hour   On behalf of our client based on the outskirts of Bury St Edmunds we are currently recruiting for a Customer Service Advisor to join a warm and supportive team. In this role you will be the first point of contact for customer enquiries, helping to resolve issues efficiently while delivering exceptional service. This is a fantastic opportunity for someone who thrives in a dynamic, fast paced environment and is passionate about providing outstanding customer care. Main duties and responsibilities: Providing exceptional customer service, ensuring clients issues and queries are resolved Handling complaints in a friendly and professional manner   Maintaining professionalism when liaising with both customers and internal teams Being the first point of call, addressing and resolving customers queries in a timely manner Following the companies policies and procedures at all times Efficiently...

Description This is your opportunity to have a real impact, in the heart of your community, while working for one of the UK's most well-loved brands. Royal Mail deliver parcels every day to people throughout the country and are relied on by communities across the UK. We are now looking for Delivery Drivers to be a part of this world-class service. It’s not just about driving and deliveries. It’s checking post-boxes. Popping into post offices. Visiting our business customers at a prearranged time. Being there to collect the mail. And dropping it off at our processing centres. Sorting out your mailbags and making sure each piece gets to the right place, at the right time. You deliver much more than just letters and parcels. * This role is working Monday to Friday 11:00-18:00 * Sundays 10:00-16:00 As a Collections Delivery Driver, you will need the following: * Full UK Driving licence, with no more than six points. * Excellent customer service skills. * Upbeat and...

Customer Services Advisor Contract Type: Temporary (2 months) with potential to extend Location: Norwich, Office‑based Hours: Full time Salary: £13.33 per hour We are seeking a compassionate, professional, and well‑organised Customer Services Advisor for our client based in Norwich to act as the first point of contact for all enquiries into the central office within the Care Sector. You will play a key role in delivering excellent customer service, managing sensitive enquiries, and supporting the Customer Relationship Manager with enquiry pipeline administration. This role requires strong communication skills, excellent attention to detail, and experience working with CRM systems or enquiry‑logging tools. You will regularly engage with families, carers, and healthcare professionals, providing clear and empathetic support while handling sensitive or complex cases confidentially.    Key Responsibilities Record all interactions accurately and promptly within the CRM...

The Role The Solutions Co-Ordinator plays a pivotal role in supporting the day-to-day operations of the Sales and Marketing functions. This role is central to ensuring that customer needs are met, opportunities are followed up effectively, and internal processes can operate smoothly. By providing essential administrative and operational support, the Solutions Co-Ordinator will contribute directly to the overall high standards of the customer experience and the success of the Solutions Team. Key Responsibilities * Provide administrative support to Solutions and Marketing Team * Assist with the creation, tracking, and follow-up of sales opportunities and proposals * Maintain regular communication with customers to ensure satisfaction and engagement * Identify opportunities to cross-sell or upsell additional services * Assist in planning and supporting account plans * Ensure customer orders and service cases are complete and accurate before handover * Liaise...

Customer Orders Representative Location: Peterborough Rate: £15.88 per hour (PAYE) Contract: 12‑month assignment, likely to be extended Working Pattern: Fully onsite initially (5 days per week), progressing to hybrid (2 days remote) Start: As soon as possible About the Role: Our client is expanding their Customer Order Management team and is seeking four experienced Customer Order Management Representatives to support a major new project. In this role, you will act as the single point of contact for assigned customer accounts, managing the full order lifecycle and ensuring orders are processed accurately and on time. Key Responsibilities: * Manage the complete order lifecycle including new customer setup, order entry, modifications, and escalations. * Serve as the primary liaison between customers, distribution centres, manufacturing teams, and internal departments. * Provide clear, accurate communication and documentation throughout the order process. * Investigate and...

P+S Personnel are pleased to be working on behalf of our clients, who are currently looking for a Customer Care Associate on a part-time, temporary basis, located in Lowestoft. Main Responsibilities: * The first point of contact for customers, ensuring they receive world-class service. * Handling sales orders, manage delivery requirements, resolve technical queries, and support our sales team. * Keep up to date with product information and use a CRM system to add critical data. * Process and input orders by email and telephone. * General office administration (scanning, archiving, filing etc). Person Specification: * Strong business and commercial skills in a customer service environment. * GCSEs (grade C or above in English & Maths). * UK internal account management experience. * Proficient with Microsoft programs and CRM systems. * Excellent communication skills. * Customer-focused mindset * Ability to multitask. Working Hours: * Part-time, 22.5...